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MS Outlook 2002 SP3 not shutting down


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Guest Tony De Shiro
Posted

I close the application after reading emails. When I attempt to shut the

computer down I get the "End Program" box which identifies "Outlook.EXE" as

not shutting down. I have to hit the "End Task" button to close Outlook,

then the computer will shut down. There have been occasions when the "End

Task" button hasn't worked and I have to manually shut the computer down by

pressing and holding the power button. I'm running XP Home Edition SP2.

 

Suggestions?

Thanks/Tony

  • Replies 3
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Guest David Webb
Posted

Re: MS Outlook 2002 SP3 not shutting down

 

See this article for some clues:

 

OUTLOOK.EXE continues running after you exit Outlook

http://www.slipstick.com/problems/close.htm

 

If still no joy, ask the experts in the microsoft.public.outlook.general

newsgroup.

 

"Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote in message

news:22395833-A9BB-45B4-B0AC-595AA0EF4734@microsoft.com...

> I close the application after reading emails. When I attempt to shut the

> computer down I get the "End Program" box which identifies "Outlook.EXE" as

> not shutting down. I have to hit the "End Task" button to close Outlook,

> then the computer will shut down. There have been occasions when the "End

> Task" button hasn't worked and I have to manually shut the computer down by

> pressing and holding the power button. I'm running XP Home Edition SP2.

>

> Suggestions?

> Thanks/Tony

>

Guest Tony De Shiro
Posted

Re: MS Outlook 2002 SP3 not shutting down

 

David,

 

Thanks for the direction, it was very informative. I couldn't find the

solution in the reference you provided, however I discovered the fix while

reviewing Oulook tools options. I appears that you can't simultaneously run

Windows Instant Messaging and AIM (an AOL product). Because we use AIM

almost exclusively, I went into Outloodk Tools/Options/Other, and turned off

Windows IM. The problem hasn't reoccurred.

 

Regards/

Tony D.

 

 

"David Webb" wrote:

> See this article for some clues:

>

> OUTLOOK.EXE continues running after you exit Outlook

> http://www.slipstick.com/problems/close.htm

>

> If still no joy, ask the experts in the microsoft.public.outlook.general

> newsgroup.

>

> "Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote in message

> news:22395833-A9BB-45B4-B0AC-595AA0EF4734@microsoft.com...

> > I close the application after reading emails. When I attempt to shut the

> > computer down I get the "End Program" box which identifies "Outlook.EXE" as

> > not shutting down. I have to hit the "End Task" button to close Outlook,

> > then the computer will shut down. There have been occasions when the "End

> > Task" button hasn't worked and I have to manually shut the computer down by

> > pressing and holding the power button. I'm running XP Home Edition SP2.

> >

> > Suggestions?

> > Thanks/Tony

> >

>

>

>

Guest David Webb
Posted

Re: MS Outlook 2002 SP3 not shutting down

 

Glad to hear that you got the problem sorted out.

 

Thanks for the feedback!

 

"Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote in message

news:89094535-0D20-4AF4-B462-3D1FEC27042B@microsoft.com...

> David,

>

> Thanks for the direction, it was very informative. I couldn't find the

> solution in the reference you provided, however I discovered the fix while

> reviewing Oulook tools options. I appears that you can't simultaneously run

> Windows Instant Messaging and AIM (an AOL product). Because we use AIM

> almost exclusively, I went into Outloodk Tools/Options/Other, and turned off

> Windows IM. The problem hasn't reoccurred.

>

> Regards/

> Tony D.

>

>

> "David Webb" wrote:

>

> > See this article for some clues:

> >

> > OUTLOOK.EXE continues running after you exit Outlook

> > http://www.slipstick.com/problems/close.htm

> >

> > If still no joy, ask the experts in the microsoft.public.outlook.general

> > newsgroup.

> >

> > "Tony De Shiro" <TonyDeShiro@discussions.microsoft.com> wrote in message

> > news:22395833-A9BB-45B4-B0AC-595AA0EF4734@microsoft.com...

> > > I close the application after reading emails. When I attempt to shut the

> > > computer down I get the "End Program" box which identifies "Outlook.EXE"

as

> > > not shutting down. I have to hit the "End Task" button to close Outlook,

> > > then the computer will shut down. There have been occasions when the "End

> > > Task" button hasn't worked and I have to manually shut the computer down

by

> > > pressing and holding the power button. I'm running XP Home Edition SP2.

> > >

> > > Suggestions?

> > > Thanks/Tony

> > >

> >

> >

> >


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