strange performance issues

[Guest BW]

hi there,

 

we are running a win2k3 sp1 terminal server with the usual apps on it - MS

office, acrobat reader, etc. it is a dual cpu xeon with 4gb ram and we

regularly have 40-45 users online concurrently.

 

however today the server began to run *very* slow to the point of unuable

even from admin console however the strange part was that the cpu and ram

were being reported as hardly used (10-30% CPU and ~2gb ram free). a restart

resolved issue but only for an hour or so. restarted again and now has been

working better for about 2 hours, but every now and then it's like it freezes

for 10-20 seconds then carries on ok.

 

only thing i have done is install acrobat reader 8.1 and uninstalled iis

(was just a default install and had not been used). has anyone seen such a

drop in performance for no apparent reason?

 

thanks.

[Guest Vera Noest [MVP]]

Re: strange performance issues

 

I've seen quite a few posts here lately complaining about

performance issues with Acrobat Reader 8.

That would be my first suspect.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

=?Utf-8?B?Qlc=?= <BW@discussions.microsoft.com> wrote on 20 aug

2007:

> hi there,

>

> we are running a win2k3 sp1 terminal server with the usual apps

> on it - MS office, acrobat reader, etc. it is a dual cpu xeon

> with 4gb ram and we regularly have 40-45 users online

> concurrently.

>

> however today the server began to run *very* slow to the point

> of unuable even from admin console however the strange part was

> that the cpu and ram were being reported as hardly used (10-30%

> CPU and ~2gb ram free). a restart resolved issue but only for

> an hour or so. restarted again and now has been working better

> for about 2 hours, but every now and then it's like it freezes

> for 10-20 seconds then carries on ok.

>

> only thing i have done is install acrobat reader 8.1 and

> uninstalled iis (was just a default install and had not been

> used). has anyone seen such a drop in performance for no

> apparent reason?

>

> thanks.

[Guest Brian MXP]

Re: strange performance issues

 

BW-

 

Another problem I ran into was the TCP Offload Engine that is being shipped on most Dells

being enabled - we had asynchronous network problems as well as general performance

problems that was a PITA to track down...

 

Did removing Adobe 8 help you out at all?

 

BM

 

Vera Noest [MVP] wrote:

> I've seen quite a few posts here lately complaining about

> performance issues with Acrobat Reader 8.

> That would be my first suspect.

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> *----------- Please reply in newsgroup -------------*

>

> =?Utf-8?B?Qlc=?= <BW@discussions.microsoft.com> wrote on 20 aug

> 2007:

>

>> hi there,

>>

>> we are running a win2k3 sp1 terminal server with the usual apps

>> on it - MS office, acrobat reader, etc. it is a dual cpu xeon

>> with 4gb ram and we regularly have 40-45 users online

>> concurrently.

>>

>> however today the server began to run *very* slow to the point

>> of unuable even from admin console however the strange part was

>> that the cpu and ram were being reported as hardly used (10-30%

>> CPU and ~2gb ram free). a restart resolved issue but only for

>> an hour or so. restarted again and now has been working better

>> for about 2 hours, but every now and then it's like it freezes

>> for 10-20 seconds then carries on ok.

>>

>> only thing i have done is install acrobat reader 8.1 and

>> uninstalled iis (was just a default install and had not been

>> used). has anyone seen such a drop in performance for no

>> apparent reason?

>>

>> thanks.

[Guest Munindra Das [MSFT]]

Re: strange performance issues

 

Is the machine slowing down or is it slow only inside a TS session? Did you

collect any performance data on the machine?

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

"Brian MXP" <brian@nospam.broad.mit.edu> wrote in message

news:%23TusCgSAIHA.320@TK2MSFTNGP04.phx.gbl...

> BW-

>

> Another problem I ran into was the TCP Offload Engine that is being

> shipped on most Dells being enabled - we had asynchronous network problems

> as well as general performance problems that was a PITA to track down...

>

> Did removing Adobe 8 help you out at all?

>

> BM

>

> Vera Noest [MVP] wrote:

>> I've seen quite a few posts here lately complaining about performance

>> issues with Acrobat Reader 8.

>> That would be my first suspect.

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> *----------- Please reply in newsgroup -------------*

>>

>> =?Utf-8?B?Qlc=?= <BW@discussions.microsoft.com> wrote on 20 aug

>> 2007:

>>> hi there,

>>>

>>> we are running a win2k3 sp1 terminal server with the usual apps

>>> on it - MS office, acrobat reader, etc. it is a dual cpu xeon

>>> with 4gb ram and we regularly have 40-45 users online

>>> concurrently.

>>> however today the server began to run *very* slow to the point

>>> of unuable even from admin console however the strange part was

>>> that the cpu and ram were being reported as hardly used (10-30%

>>> CPU and ~2gb ram free). a restart resolved issue but only for

>>> an hour or so. restarted again and now has been working better

>>> for about 2 hours, but every now and then it's like it freezes for 10-20

>>> seconds then carries on ok.

>>>

>>> only thing i have done is install acrobat reader 8.1 and

>>> uninstalled iis (was just a default install and had not been

>>> used). has anyone seen such a drop in performance for no

>>> apparent reason?

>>> thanks.