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Some Windows XP shortcuts not responding


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Guest Simon Kwong
Posted

Hi,

 

Symptoms:

1. There was a Windows Explorer Shortcut in the Quick Launch toolbar. When

it was clicked, no response.

2. When clicked Start -> Programs -> Accessories -> Windows Explorer, no

response too.

3. My Computer icon on desktop worked normal.

4. When clicked Start -> Settings -> Control Panel -> Add or Remove

Programs, no response.

5. From the My Computer icon on desktop, double clicked

c:\Windows\system32\appwiz.cpl, Add or Remove Programs panel appeared.

6. There were problems of some Windows shortcut icons (not all).

 

Following methods were tried but still failed:

1. Run anti-virus programs but no virus were found.

2. Run Windows System restore, but the problem still there.

 

I did not want to re-install XP, any other suggestions?

I were using windows XP SP2.

Thanks

  • Replies 4
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  • Last Reply
Posted

Re: Some Windows XP shortcuts not responding

 

Simon Kwong wrote:

> Hi,

>

> Symptoms:

> 1. There was a Windows Explorer Shortcut in the Quick Launch toolbar. When

> it was clicked, no response.

> 2. When clicked Start -> Programs -> Accessories -> Windows Explorer, no

> response too.

> 3. My Computer icon on desktop worked normal.

> 4. When clicked Start -> Settings -> Control Panel -> Add or Remove

> Programs, no response.

> 5. From the My Computer icon on desktop, double clicked

> c:\Windows\system32\appwiz.cpl, Add or Remove Programs panel appeared.

> 6. There were problems of some Windows shortcut icons (not all).

>

> Following methods were tried but still failed:

> 1. Run anti-virus programs but no virus were found.

> 2. Run Windows System restore, but the problem still there.

>

> I did not want to re-install XP, any other suggestions?

> I were using windows XP SP2.

> Thanks

 

It might help to repair the .Lnk association here:

 

Fix File Associations.

http://dougknox.com/xp/file_assoc.htm

 

--

Joe =o)

Guest Simon Kwong
Posted

Re: Some Windows XP shortcuts not responding

 

Thanks Elmo.

However, the problem still not solved.

 

"Elmo" wrote:

> Simon Kwong wrote:

> > Hi,

> >

> > Symptoms:

> > 1. There was a Windows Explorer Shortcut in the Quick Launch toolbar. When

> > it was clicked, no response.

> > 2. When clicked Start -> Programs -> Accessories -> Windows Explorer, no

> > response too.

> > 3. My Computer icon on desktop worked normal.

> > 4. When clicked Start -> Settings -> Control Panel -> Add or Remove

> > Programs, no response.

> > 5. From the My Computer icon on desktop, double clicked

> > c:\Windows\system32\appwiz.cpl, Add or Remove Programs panel appeared.

> > 6. There were problems of some Windows shortcut icons (not all).

> >

> > Following methods were tried but still failed:

> > 1. Run anti-virus programs but no virus were found.

> > 2. Run Windows System restore, but the problem still there.

> >

> > I did not want to re-install XP, any other suggestions?

> > I were using windows XP SP2.

> > Thanks

>

> It might help to repair the .Lnk association here:

>

> Fix File Associations.

> http://dougknox.com/xp/file_assoc.htm

>

> --

> Joe =o)

>

Guest Gary S. Terhune
Posted

Re: Some Windows XP shortcuts not responding

 

Not sure I can help, but I have a few questions. Do other shortcuts besides the Explorer shortcut work (not My computer or other "namespace" icons like My Documents)? Can you make a new Explorer shortcut that works? Do any of the other CP applets work? Can you launch explorer from the Run box?

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Simon Kwong" <SimonKwong@discussions.microsoft.com> wrote in message news:160C57A5-C7EE-41F1-954E-4DED7169241B@microsoft.com...

> Hi,

>

> Symptoms:

> 1. There was a Windows Explorer Shortcut in the Quick Launch toolbar. When

> it was clicked, no response.

> 2. When clicked Start -> Programs -> Accessories -> Windows Explorer, no

> response too.

> 3. My Computer icon on desktop worked normal.

> 4. When clicked Start -> Settings -> Control Panel -> Add or Remove

> Programs, no response.

> 5. From the My Computer icon on desktop, double clicked

> c:\Windows\system32\appwiz.cpl, Add or Remove Programs panel appeared.

> 6. There were problems of some Windows shortcut icons (not all).

>

> Following methods were tried but still failed:

> 1. Run anti-virus programs but no virus were found.

> 2. Run Windows System restore, but the problem still there.

>

> I did not want to re-install XP, any other suggestions?

> I were using windows XP SP2.

> Thanks

Guest =?Utf-8?B?U2ltb24gS3dvbmc=?=
Posted

Re: Some Windows XP shortcuts not responding

 

Hi Gary,

 

Thanks you for your attention.

My problem was fixed.

The shortcuts were deleted and re-created manually.

For the Windows Explorer, it was found in C:\Windows\explorer.exe. A new

shortcut was created and placed in Quick Launch.

 

Thanks!

 

"Gary S. Terhune" wrote:

> Not sure I can help, but I have a few questions. Do other shortcuts besides the Explorer shortcut work (not My computer or other "namespace" icons like My Documents)? Can you make a new Explorer shortcut that works? Do any of the other CP applets work? Can you launch explorer from the Run box?

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://www.grystmill.com

>

> "Simon Kwong" <SimonKwong@discussions.microsoft.com> wrote in message news:160C57A5-C7EE-41F1-954E-4DED7169241B@microsoft.com...

> > Hi,

> >

> > Symptoms:

> > 1. There was a Windows Explorer Shortcut in the Quick Launch toolbar. When

> > it was clicked, no response.

> > 2. When clicked Start -> Programs -> Accessories -> Windows Explorer, no

> > response too.

> > 3. My Computer icon on desktop worked normal.

> > 4. When clicked Start -> Settings -> Control Panel -> Add or Remove

> > Programs, no response.

> > 5. From the My Computer icon on desktop, double clicked

> > c:\Windows\system32\appwiz.cpl, Add or Remove Programs panel appeared.

> > 6. There were problems of some Windows shortcut icons (not all).

> >

> > Following methods were tried but still failed:

> > 1. Run anti-virus programs but no virus were found.

> > 2. Run Windows System restore, but the problem still there.

> >

> > I did not want to re-install XP, any other suggestions?

> > I were using windows XP SP2.

> > Thanks

>


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