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Posted

Hey i was wondering if anyone could please help me, my pc froze and when i restarted it it gave me the options of logging into safe mode or going back to a point where my pc last worked fine etc..

whichever option i choose it starts to load up windows but just keeps on loading without going on :confused: i havent had "the blue screen of death" am clueless as to what the problem is :(

 

any imformation would be very welcomed thanx:D

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Posted
ok - can you get into the BIOS?

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Posted
select the option - reset/use optimised defaults and then SAVE and EXIT

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Posted (edited)
Right seems like you have a bit more of an issue - can you get into safe mode - thats when you keep pressing F8 I think it is when you turn the pc on Edited by Dalo Harkin

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Posted

ive clicked the F8 key an it brought up some more options like Debugging mode,vga mode ?

I did try going on safe mode and it borught up alot of writing but stays that way and doesnt actually load onto windows :/

Posted
- what exactly does it do when it wont go to windows - have you let it run for say 5 minutes and see what happens

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Posted

Hi

 

Try booting to Safe mode again and write down the last line that is on the screen and post it here.

 

 

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Posted

sounds like because it has restarted while still being in wondows then it has affected the OS - we are all aware this can happen but it is very rare when it does happen - you may be looking at a repair or reinstall of your OS.

but we will exhaust all other possibilities first.

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Posted

tried it in safe mode again the last line is

 

multi(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys

 

comp was totally fine before the crash,just this time wen it froze and i restarted it somethings gone wrong =/

Posted

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Posted
No problem, and if none of the fixes work then you will have to do a fresh install of XP rather than a repair - one of the 2 suggestions offered should fix the problem - as they are both linked in terms of the problem you describe.

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