Guest Bobby Posted August 21, 2007 Posted August 21, 2007 I installed and ran autoruns.exe and ccleaner. My computer runs faster, but now I don't have either my cdrw or dvdrw. I see them in Device Manager with the yellow exlamation point. It says "a driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32) Tried to update driver, uninstalled drives, and ran New Hardware manager, and still nothing. Please help?!?! What do I do now? Thanks.
Guest R. McCarty Posted August 21, 2007 Posted August 21, 2007 Re: used autoruns.exe, now I lost my cd and dvd writers System Restore to a point/date before you ran Crap Cleaner and Autoruns. You've likely broken the links to Upper/Lower Filter drivers for the optical drive. "Bobby" <Bobby@discussions.microsoft.com> wrote in message news:4568BC3B-6C7D-49EE-B4D0-35324CAF485D@microsoft.com... >I installed and ran autoruns.exe and ccleaner. My computer runs faster, but > now I don't have either my cdrw or dvdrw. I see them in Device Manager > with > the yellow exlamation point. It says "a driver (service) for this device > has > been disabled. An alternate driver may be providing this functionality. > (Code > 32) Tried to update driver, uninstalled drives, and ran New Hardware > manager, > and still nothing. > Please help?!?! What do I do now? > Thanks.
Guest Bobby Posted August 21, 2007 Posted August 21, 2007 Re: used autoruns.exe, now I lost my cd and dvd writers "R. McCarty" wrote: > System Restore to a point/date before you ran Crap Cleaner > and Autoruns. You've likely broken the links to Upper/Lower > Filter drivers for the optical drive. > > "Bobby" <Bobby@discussions.microsoft.com> wrote in message > news:4568BC3B-6C7D-49EE-B4D0-35324CAF485D@microsoft.com... > >I installed and ran autoruns.exe and ccleaner. My computer runs faster, but > > now I don't have either my cdrw or dvdrw. I see them in Device Manager > > with > > the yellow exlamation point. It says "a driver (service) for this device > > has > > been disabled. An alternate driver may be providing this functionality. > > (Code > > 32) Tried to update driver, uninstalled drives, and ran New Hardware > > manager, > > and still nothing. > > Please help?!?! What do I do now? > > Thanks. > > > Thanks for answering so quickly, R. I did that also, and I wasn't able to restore to any point. I had 7 available, and all of them said "not able to restore to this point. " Is that a problem with my XP? I have to go to work now, so I'll check back later tonight. Thanks so much for being available. Bobby
Guest Ramesh, MS-MVP Posted August 21, 2007 Posted August 21, 2007 Re: used autoruns.exe, now I lost my cd and dvd writers May be you disabled cdrom.sys and other drivers using the Autoruns (Drivers tab) utility? -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting http://www.winhelponline.com "Bobby" <Bobby@discussions.microsoft.com> wrote in message news:4568BC3B-6C7D-49EE-B4D0-35324CAF485D@microsoft.com... I installed and ran autoruns.exe and ccleaner. My computer runs faster, but now I don't have either my cdrw or dvdrw. I see them in Device Manager with the yellow exlamation point. It says "a driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32) Tried to update driver, uninstalled drives, and ran New Hardware manager, and still nothing. Please help?!?! What do I do now? Thanks.
Guest Elmo Posted August 21, 2007 Posted August 21, 2007 Re: used autoruns.exe, now I lost my cd and dvd writers Bobby wrote: > I installed and ran autoruns.exe and ccleaner. My computer runs faster, but > now I don't have either my cdrw or dvdrw. I see them in Device Manager with > the yellow exlamation point. It says "a driver (service) for this device has > been disabled. An alternate driver may be providing this functionality. (Code > 32) Tried to update driver, uninstalled drives, and ran New Hardware manager, > and still nothing. > Please help?!?! What do I do now? > Thanks. CD repair for XP: http://aumha.org/downloads/cdgone.zip Also try the following. You should back up the registry before making changes: Click Start, Run, type Regedit, click OK. Locate this Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318} Value Data: [Delete All Value Data from UpperFilters and LowerFilters] Note: Do not delete the Key or the Multi-String Values. Delete only the data values. Exit Registry and Reboot -- Joe =o)
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