XP

[SueH]

Using XP Media Centre am getting following errors when trying to log in to any user account:-

 

“userinit.exe – Application Error. The Application failed to initialise properly (0xc0000005). Click on OK to terminate application”

 

When you clIck OK it just goes to the wallpaper with no menus available.

 

Also get rundll32.exe – Application Error “The application failed to initialise properly (0xc0000005). Click on OK to terminate application”

 

Unfortunately no system restore points have been made so I can’t use that method.

 

I have managed to get into safe mode as administrator and have run a registry cleanup application that I have. But it’s made no difference. I went into the Windows error reporting log and found errors for each user that read:

 

“userenv Event ID 1517 Windows saved user Angela registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account”.

Don't have installation CD as it came pre-loaded and haven't managed to get hold of one.

Any help/assistance would be greatly appreciated.

Edited August 12, 2008 by SueH

[RandyL]

Hi Sue;

First of all I never suggest running a registry cleaner as it can completely corrupt Windows unless you know what you are doing. Especially if it's not a good one and there are very few.

 

There is a good chance that the User Account is corrupted. Since you can access the the User Account files in the Administrator account I suggest backing them up before doing anything else.

 

Backing up is important anytime. Now more the ever.

 

Please hold and the techs will offer more advice.

[maynardvdm]

Hi

 

Welcome to Extreme Tech Support - Free PC Help.

 

After you've backed up all your important data, try running a virus scan in safe mode.

 

 

Download and Run Malwarebytes Anti-Malware

• Download Malwarebytes' Anti-Malware and install the program
  
• At the end, make sure a checkmark is placed next to:
  

• 
  o Update Malwarebytes' Anti-Malware
  o Launch Malwarebytes' Anti-Malware
  
• Click Finish
  
• If an update is found, it will download and install the latest version
  
• Once the program has loaded, select Perform full scan, then click Scan
  
• When the scan is complete, click OK, then Show Results to view the results
  
• Be sure that everything is checked, and click Remove Selected
  
• When completed, a log will open in Notepad. Include this log in your next reply
  

Note:

If you for some reason lose the log, it can be retrieved manually from this location:

C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

[Dalo Harkin]

Go Here and run the registry fix Restore Winlogon\Userinit and see if it will solve the problem.

 

Restore Winlogon\Userinit

Line #263 right side

http://www.kellys-korner-xp.com/xp_tweaks.htm

[SueH]

XP Media Centre Application errors on logging in

 

Hi thanks for this but I tried it and it's made no difference.

[SueH]

Hi

 

Welcome to Extreme Tech Support - Free PC Help.

 

After you've backed up all your important data, try running a virus scan in safe mode.

 

 

Download and Run Malwarebytes Anti-Malware

• Download Malwarebytes' Anti-Malware and install the program
  
• At the end, make sure a checkmark is placed next to:
  

• 
  o Update Malwarebytes' Anti-Malware
  o Launch Malwarebytes' Anti-Malware
  
• Click Finish
  
• If an update is found, it will download and install the latest version
  
• Once the program has loaded, select Perform full scan, then click Scan
  
• When the scan is complete, click OK, then Show Results to view the results
  
• Be sure that everything is checked, and click Remove Selected
  
• When completed, a log will open in Notepad. Include this log in your next reply
  

Note:

If you for some reason lose the log, it can be retrieved manually from this location:

C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Hi I've done as you said and it found 583 errors ! There were a few it couldn't repair. I can't attach the log as I am communicating with you through my other PC as I can't connect the laptop to the internet at the moment. Only have it running in safe mode.

[Guest Wolfeymole]

Reboot and choose Safe Mode with Networking Sue as shown here.

 

This will allow you to access the Net.

 

Getting into Windows Safe Mode