A failure occurred accessing the Writer metadata

[Guest Steve]

We just recently replaced our old servers with new ones running

Windows Server 2003 Std SP2

We are running Veritas (Symantec) Backup Exec 10 for our nightly

backups.

Our old servers were running Windows Server 2003 SP1

 

Now whenever we try to backup Shadow Copy Components through Backup

Exec on ANY of the new servers we receive the following error in

Backup Exec: A failure occurred accessing the Writer metadata

 

I already looked at the following article:

http://seer.entsupport.symantec.com/docs/264350.htm

 

The VSS service is already set to Manual.

I checked its status and there are no error and it says that its

stable.

I tried running sfc /scannow

All of the Hotfixes from Microsoft that deal with VSS are for SP1 but

we have SP2 with all the latest updates.

 

What else can we do to resolve this issue?

Symantec support is referring us to Microsoft. There has to be fix

without paying $500 and spending hours on the phone with MS.

 

Thanks,

[Guest Jennifer Greene]

re: A failure occurred accessing the Writer metadata -Steve

 

re: A failure occurred accessing the Writer metadata -Steve

 

Running vssadmin list writers from command prompt listed no writers!

 

http://blogs.technet.com/sdoakes/archive/2006/02/03/418722.aspx

 

Restarted backup exec services, volume shadow copy services.

 

After doing the above I was able to view my vss writers, also after right clicked the backup job properties, credentials, tested all and they finally worked. Hopefully, my backup will run tonight without failing shado copy components.

 

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