Guest danisgod@gmail.com Posted August 21, 2007 Posted August 21, 2007 Hello, No Internet Dilemma! Ive been trying to help my friend out for the last couple of nights with his new home networking setup. All he wants is to connect to the internet via his laptop over wireless while having his home desktop PC hooked up to the cable modem. So we have the basic bog standard setup (or so id think) Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g Wireless 4-Port Cable Router http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=SearchTop&T=ROUTER&doy=21m8 So After hours of troubleshooting at getting idiotic Windows Vistas due to its unreliability we finally reolised that the router wasnt picking up an internet connection from it cable modem. Im all out of ideas now and thought id try my luck with this forums... Hope to hear from you all soon Thanks, Dan
Guest R. McCarty Posted August 21, 2007 Posted August 21, 2007 Re: No Internet Connection Between Router and Modem Have you logged into the Router and setup the proper connection type ? ( Dynamic ). Also while in almost all router interfaces there is a status page that shows your connectivity. <danisgod@gmail.com> wrote in message news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > Hello, > > No Internet Dilemma! > > Ive been trying to help my friend out for the last couple of nights > with his new home networking setup. > All he wants is to connect to the internet via his laptop over > wireless while having his home desktop PC hooked up to the cable > modem. > > So we have the basic bog standard setup (or so id think) > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > Wireless 4-Port Cable Router > http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=SearchTop&T=ROUTER&doy=21m8 > > So After hours of troubleshooting at getting idiotic Windows > Vistas due to its unreliability we finally reolised that the router > wasnt picking > up an internet connection from it cable modem. > > Im all out of ideas now and thought id try my luck with this forums... > > Hope to hear from you all soon > > Thanks, Dan >
Guest Gary S. Terhune Posted August 21, 2007 Posted August 21, 2007 Re: No Internet Connection Between Router and Modem Are you sure the cable modem is getting internet? Tried hooking directly to it? -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com <danisgod@gmail.com> wrote in message news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > Hello, > > No Internet Dilemma! > > Ive been trying to help my friend out for the last couple of nights > with his new home networking setup. > All he wants is to connect to the internet via his laptop over > wireless while having his home desktop PC hooked up to the cable > modem. > > So we have the basic bog standard setup (or so id think) > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > Wireless 4-Port Cable Router > http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=SearchTop&T=ROUTER&doy=21m8 > > So After hours of troubleshooting at getting idiotic Windows > Vistas due to its unreliability we finally reolised that the router > wasnt picking > up an internet connection from it cable modem. > > Im all out of ideas now and thought id try my luck with this forums... > > Hope to hear from you all soon > > Thanks, Dan >
Guest danisgod@gmail.com Posted August 21, 2007 Posted August 21, 2007 Re: No Internet Connection Between Router and Modem On 22 Aug, 00:01, "R. McCarty" <PcEngWork-NoSp...@mindspring.com> wrote: > Have you logged into the Router and setup the proper connection > type ? ( Dynamic ). Also while in almost all router interfaces there > is a status page that shows your connectivity. > > <danis...@gmail.com> wrote in message > > news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > > > Hello, > > > No Internet Dilemma! > > > Ive been trying to help my friend out for the last couple of nights > > with his new home networking setup. > > All he wants is to connect to the internet via his laptop over > > wireless while having his home desktop PC hooked up to the cable > > modem. > > > So we have the basic bog standard setup (or so id think) > > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > > Wireless 4-Port Cable Router > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... > > > So After hours of troubleshooting at getting idiotic Windows > > Vistas due to its unreliability we finally reolised that the router > > wasnt picking > > up an internet connection from it cable modem. > > > Im all out of ideas now and thought id try my luck with this forums... > > > Hope to hear from you all soon > > > Thanks, Dan Yeah Ive logged in and checked all the information and all seems to be in tact. My thoughts are that the modem not work properly :(
Guest danisgod@gmail.com Posted August 21, 2007 Posted August 21, 2007 Re: No Internet Connection Between Router and Modem On 22 Aug, 00:02, "Gary S. Terhune" <none> wrote: > Are you sure the cable modem is getting internet? Tried hooking directly to > it? > > -- > Gary S. Terhune > MS-MVP Shell/Userwww.grystmill.com > > <danis...@gmail.com> wrote in message > > news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > > > Hello, > > > No Internet Dilemma! > > > Ive been trying to help my friend out for the last couple of nights > > with his new home networking setup. > > All he wants is to connect to the internet via his laptop over > > wireless while having his home desktop PC hooked up to the cable > > modem. > > > So we have the basic bog standard setup (or so id think) > > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > > Wireless 4-Port Cable Router > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... > > > So After hours of troubleshooting at getting idiotic Windows > > Vistas due to its unreliability we finally reolised that the router > > wasnt picking > > up an internet connection from it cable modem. > > > Im all out of ideas now and thought id try my luck with this forums... > > > Hope to hear from you all soon > > > Thanks, Dan Hehe Im 100% sure of this, plugged the USB into the laptop to double check it was working correctly
Guest Mark Posted August 21, 2007 Posted August 21, 2007 Re: No Internet Connection Between Router and Modem <danisgod@gmail.com> wrote in message news:1187738214.602924.14310@l22g2000prc.googlegroups.com... > On 22 Aug, 00:02, "Gary S. Terhune" <none> wrote: >> Are you sure the cable modem is getting internet? Tried hooking directly >> to >> it? >> >> -- >> Gary S. Terhune >> MS-MVP Shell/Userwww.grystmill.com >> >> <danis...@gmail.com> wrote in message >> >> news:1187736497.667263.295450@e9g2000prf.googlegroups.com... >> >> > Hello, >> >> > No Internet Dilemma! >> >> > Ive been trying to help my friend out for the last couple of nights >> > with his new home networking setup. >> > All he wants is to connect to the internet via his laptop over >> > wireless while having his home desktop PC hooked up to the cable >> > modem. >> >> > So we have the basic bog standard setup (or so id think) >> >> > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g >> > Wireless 4-Port Cable Router >> >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... >> >> > So After hours of troubleshooting at getting idiotic Windows >> > Vistas due to its unreliability we finally reolised that the router >> > wasnt picking >> > up an internet connection from it cable modem. >> >> > Im all out of ideas now and thought id try my luck with this forums... >> >> > Hope to hear from you all soon >> >> > Thanks, Dan > > Hehe > > Im 100% sure of this, plugged the USB into the laptop to double check > it was working correctly How about through the network cable? mark >
Guest sgopus Posted August 22, 2007 Posted August 22, 2007 Re: No Internet Connection Between Router and Modem Have you enabled a range of IP addresses so that more than one pc can use the Router? Generally speaking the router is set to enable only one pc at a time, so you need to add a range of ip addresses so that more than one pc can connect via the home network. also does the laptop have the proper interface to connect to the wireless and is it enabled? ie if IR is the IR interface enabled in the bios? or wireless (whatever method your using) "danisgod@gmail.com" wrote: > On 22 Aug, 00:02, "Gary S. Terhune" <none> wrote: > > Are you sure the cable modem is getting internet? Tried hooking directly to > > it? > > > > -- > > Gary S. Terhune > > MS-MVP Shell/Userwww.grystmill.com > > > > <danis...@gmail.com> wrote in message > > > > news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > > > > > Hello, > > > > > No Internet Dilemma! > > > > > Ive been trying to help my friend out for the last couple of nights > > > with his new home networking setup. > > > All he wants is to connect to the internet via his laptop over > > > wireless while having his home desktop PC hooked up to the cable > > > modem. > > > > > So we have the basic bog standard setup (or so id think) > > > > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > > > Wireless 4-Port Cable Router > > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... > > > > > So After hours of troubleshooting at getting idiotic Windows > > > Vistas due to its unreliability we finally reolised that the router > > > wasnt picking > > > up an internet connection from it cable modem. > > > > > Im all out of ideas now and thought id try my luck with this forums... > > > > > Hope to hear from you all soon > > > > > Thanks, Dan > > Hehe > > Im 100% sure of this, plugged the USB into the laptop to double check > it was working correctly > >
Guest Patrick Keenan Posted August 22, 2007 Posted August 22, 2007 Re: No Internet Connection Between Router and Modem <danisgod@gmail.com> wrote in message news:1187738147.763105.17750@x35g2000prf.googlegroups.com... > On 22 Aug, 00:01, "R. McCarty" <PcEngWork-NoSp...@mindspring.com> > wrote: >> Have you logged into the Router and setup the proper connection >> type ? ( Dynamic ). Also while in almost all router interfaces there >> is a status page that shows your connectivity. >> >> <danis...@gmail.com> wrote in message >> >> news:1187736497.667263.295450@e9g2000prf.googlegroups.com... >> >> > Hello, >> >> > No Internet Dilemma! >> >> > Ive been trying to help my friend out for the last couple of nights >> > with his new home networking setup. >> > All he wants is to connect to the internet via his laptop over >> > wireless while having his home desktop PC hooked up to the cable >> > modem. >> >> > So we have the basic bog standard setup (or so id think) >> >> > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g >> > Wireless 4-Port Cable Router >> >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... >> >> > So After hours of troubleshooting at getting idiotic Windows >> > Vistas due to its unreliability we finally reolised that the router >> > wasnt picking >> > up an internet connection from it cable modem. >> >> > Im all out of ideas now and thought id try my luck with this forums... >> >> > Hope to hear from you all soon >> >> > Thanks, Dan > > Yeah Ive logged in and checked all the information and all seems to be > in tact. My thoughts are that the modem not work properly :( If you connect the first PC, probably the desktop, directly to the cable modem, do you get Internet service? Some, particularly older cable modems required hard resets, even calls to the cable company, to allow changes to the connected device. They verified using the PC's network card MAC address. For this reason, most routers have a "clone MAC address" function. You log into the router from the working PC, clone that MAC address, and the the router can pick up an IP from the cable modem. HTH -pk
Guest Patrick Keenan Posted August 22, 2007 Posted August 22, 2007 Re: No Internet Connection Between Router and Modem "sgopus" <sgopus@discussions.microsoft.com> wrote in message news:AF8C27A3-33BA-4AAC-B729-C79EBC7DE64F@microsoft.com... > Have you enabled a range of IP addresses so that more than one pc can use > the > Router? Generally speaking the router is set to enable only one pc at a > time, I don't think I've ever seen this kind of limitation. Most routers I see are set by default to issue a range of about 50 addresses via DHCP, and permit a total of around 253. > so you need to add a range of ip addresses so that more than one pc can > connect via the home network. also does the laptop have the proper > interface > to connect to the wireless and is it enabled? ie if IR is the IR > interface > enabled in the bios? or wireless (whatever method your using) The OP specified wireless. -pk > > "danisgod@gmail.com" wrote: > >> On 22 Aug, 00:02, "Gary S. Terhune" <none> wrote: >> > Are you sure the cable modem is getting internet? Tried hooking >> > directly to >> > it? >> > >> > -- >> > Gary S. Terhune >> > MS-MVP Shell/Userwww.grystmill.com >> > >> > <danis...@gmail.com> wrote in message >> > >> > news:1187736497.667263.295450@e9g2000prf.googlegroups.com... >> > >> > > Hello, >> > >> > > No Internet Dilemma! >> > >> > > Ive been trying to help my friend out for the last couple of nights >> > > with his new home networking setup. >> > > All he wants is to connect to the internet via his laptop over >> > > wireless while having his home desktop PC hooked up to the cable >> > > modem. >> > >> > > So we have the basic bog standard setup (or so id think) >> > >> > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g >> > > Wireless 4-Port Cable Router >> > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... >> > >> > > So After hours of troubleshooting at getting idiotic Windows >> > > Vistas due to its unreliability we finally reolised that the router >> > > wasnt picking >> > > up an internet connection from it cable modem. >> > >> > > Im all out of ideas now and thought id try my luck with this >> > > forums... >> > >> > > Hope to hear from you all soon >> > >> > > Thanks, Dan >> >> Hehe >> >> Im 100% sure of this, plugged the USB into the laptop to double check >> it was working correctly >> >>
Guest danisgod@gmail.com Posted August 22, 2007 Posted August 22, 2007 Re: No Internet Connection Between Router and Modem On Aug 22, 3:47 am, "Patrick Keenan" <t...@dev.null> wrote: > "sgopus" <sgo...@discussions.microsoft.com> wrote in message > > news:AF8C27A3-33BA-4AAC-B729-C79EBC7DE64F@microsoft.com... > > > Have you enabled a range of IP addresses so that more than one pc can use > > the > > Router? Generally speaking the router is set to enable only one pc at a > > time, > > I don't think I've ever seen this kind of limitation. Most routers I see > are set by default to issue a range of about 50 addresses via DHCP, and > permit a total of around 253. > > > so you need to add a range of ip addresses so that more than one pc can > > connect via the home network. also does the laptop have the proper > > interface > > to connect to the wireless and is it enabled? ie if IR is the IR > > interface > > enabled in the bios? or wireless (whatever method your using) > > The OP specified wireless. > > -pk > > > > > "danis...@gmail.com" wrote: > > >> On 22 Aug, 00:02, "Gary S. Terhune" <none> wrote: > >> > Are you sure the cable modem is getting internet? Tried hooking > >> > directly to > >> > it? > > >> > -- > >> > Gary S. Terhune > >> > MS-MVP Shell/Userwww.grystmill.com > > >> > <danis...@gmail.com> wrote in message > > >> >news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > > >> > > Hello, > > >> > > No Internet Dilemma! > > >> > > Ive been trying to help my friend out for the last couple of nights > >> > > with his new home networking setup. > >> > > All he wants is to connect to the internet via his laptop over > >> > > wireless while having his home desktop PC hooked up to the cable > >> > > modem. > > >> > > So we have the basic bog standard setup (or so id think) > > >> > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > >> > > Wireless 4-Port Cable Router > >> > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... > > >> > > So After hours of troubleshooting at getting idiotic Windows > >> > > Vistas due to its unreliability we finally reolised that the router > >> > > wasnt picking > >> > > up an internet connection from it cable modem. > > >> > > Im all out of ideas now and thought id try my luck with this > >> > > forums... > > >> > > Hope to hear from you all soon > > >> > > Thanks, Dan > > >> Hehe > > >> Im 100% sure of this, plugged the USB into the laptop to double check > >> it was working correctly On Aug 22, 2:18 am, Jeff Liebermann <je...@cruzio.com> wrote: > danis...@gmail.com hath wroth: > > > > >No Internet Dilemma! > > >Ive been trying to help my friend out for the last couple of nights > >with his new home networking setup. > >All he wants is to connect to the internet via his laptop over > >wireless while having his home desktop PC hooked up to the cable > >modem. > > >So we have the basic bog standard setup (or so id think) > > >Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > >Wireless 4-Port Cable Router > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... > > >So After hours of troubleshooting at getting idiotic due to Windows > >Vistas unreliability we finally reolised that the router wasnt picking > >up an internet connection from it cable modem. > > The router does not "pickup" anything from the cable modem. The modem > is a bridge and is transparent to IP addresses. The modem get it's > information from the CMTS (cable modem terminal system), which will > deliver all kinds of nifty things to the cable modem including an IP > address for the router. > > You can also connect to the SB4200 at 192.168.100.1 and check the > status page. Got a connection? > > Can Vista connect to the router and look at the status page? If so, > does it have a routeable IP address from your cable ISP? If not, > check the WAN settings in the router. You may also have to "clone" > the MAC address of the workstation in order to authenticate. > > >Im all out of ideas now and thought id try my luck with this forums... > >Hope to hear from you all soon > >Thanks, Dan > > The usual problem is that Vista has changed the way DHCP works. See: > <http://support.microsoft.com/kb/928233> > This is only a problem if your Vista machine cannot connect to your > router and see the web based config. I believe there is also a > firmware update on the Motorola web pile to fix this, but I'm too lazy > to check. > > When you get that fixed, this may also bite you: > <http://support.microsoft.com/kb/933872> > > -- > Jeff Liebermann je...@cruzio.com > 150 Felker St #D http://www.LearnByDestroying.com > Santa Cruz CA 95060http://802.11junk.com > Skype: JeffLiebermann AE6KS 831-336-2558 Thanks for your response, Ill keep you up to date on what happens on my 2nd attempts. The Cable Internet provider that he is with is Virgin Media. I have considered a number of things since last night on what the matter could be 1. Virgin Cable might have it so you can only connect to the internet via only your MAC address. 2. MAC Cloning might also be an option, yet didnt succesfully work when I tried lastnight After that im all out of ideas
Guest sgopus Posted August 23, 2007 Posted August 23, 2007 Re: No Internet Connection Between Router and Modem I have a dlink (forget the specific model just this moment) and I had to manually set the range it is a newer model router however. "Patrick Keenan" wrote: > "sgopus" <sgopus@discussions.microsoft.com> wrote in message > news:AF8C27A3-33BA-4AAC-B729-C79EBC7DE64F@microsoft.com... > > Have you enabled a range of IP addresses so that more than one pc can use > > the > > Router? Generally speaking the router is set to enable only one pc at a > > time, > > I don't think I've ever seen this kind of limitation. Most routers I see > are set by default to issue a range of about 50 addresses via DHCP, and > permit a total of around 253. > > > so you need to add a range of ip addresses so that more than one pc can > > connect via the home network. also does the laptop have the proper > > interface > > to connect to the wireless and is it enabled? ie if IR is the IR > > interface > > enabled in the bios? or wireless (whatever method your using) > > The OP specified wireless. > > -pk > > > > > "danisgod@gmail.com" wrote: > > > >> On 22 Aug, 00:02, "Gary S. Terhune" <none> wrote: > >> > Are you sure the cable modem is getting internet? Tried hooking > >> > directly to > >> > it? > >> > > >> > -- > >> > Gary S. Terhune > >> > MS-MVP Shell/Userwww.grystmill.com > >> > > >> > <danis...@gmail.com> wrote in message > >> > > >> > news:1187736497.667263.295450@e9g2000prf.googlegroups.com... > >> > > >> > > Hello, > >> > > >> > > No Internet Dilemma! > >> > > >> > > Ive been trying to help my friend out for the last couple of nights > >> > > with his new home networking setup. > >> > > All he wants is to connect to the internet via his laptop over > >> > > wireless while having his home desktop PC hooked up to the cable > >> > > modem. > >> > > >> > > So we have the basic bog standard setup (or so id think) > >> > > >> > > Internet --- MOTOROLA SB4200 SURFboard cable modem --- AzureWave 54g > >> > > Wireless 4-Port Cable Router > >> > >http://www.maplin.co.uk/Module.aspx?ModuleNo=218646&C=Maplin&U=Search... > >> > > >> > > So After hours of troubleshooting at getting idiotic Windows > >> > > Vistas due to its unreliability we finally reolised that the router > >> > > wasnt picking > >> > > up an internet connection from it cable modem. > >> > > >> > > Im all out of ideas now and thought id try my luck with this > >> > > forums... > >> > > >> > > Hope to hear from you all soon > >> > > >> > > Thanks, Dan > >> > >> Hehe > >> > >> Im 100% sure of this, plugged the USB into the laptop to double check > >> it was working correctly > >> > >> > > >
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