Guest Janet Posted August 21, 2007 Posted August 21, 2007 We were installing the driver for a bluetooth dongle on a few computers and found that, on one particular computer, the installation produces the warning saying "the software you are installing for this hardware has not passed Windows Logo testing..." We clicked on "Continue Anyway" and it works fine. However, I'm wondering why this would happen only on this one computer. All the computers are Dells, and they are all XP Pro SP2 with all the updates applied. All the computers have driver signing set to "warn." Any ideas? Thanks.
Guest Ghostrider Posted August 21, 2007 Posted August 21, 2007 Re: "Not passed Windows Logo testing" warning only on one computer Janet wrote: > We were installing the driver for a bluetooth dongle on a few computers and > found that, on one particular computer, the installation produces the > warning > saying "the software you are installing for this hardware has not passed > Windows Logo testing..." > > We clicked on "Continue Anyway" and it works fine. However, I'm > wondering why this would happen only on this one computer. All the > computers are Dells, and they are all XP Pro SP2 with all the updates > applied. All the computers have driver signing set to "warn." > > Any ideas? > > Thanks. > > And all of these Dells are identical in each and every respect?
Guest Janet Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer "Ghostrider" <-00-@fitron.142> wrote in message news:ua9lJzE5HHA.600@TK2MSFTNGP05.phx.gbl... > And all of these Dells are identical in each and every respect? Probably not identical in each and every respect. But should that make a difference since the identical driver software is being installed on each machine? In other words, why would one XP machine claim the software isn't XP logo tested when another XP machine accepts it as being XP logo tested?
Guest GHalleck Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer Janet wrote: > "Ghostrider" <-00-@fitron.142> wrote in message > news:ua9lJzE5HHA.600@TK2MSFTNGP05.phx.gbl... > > >>And all of these Dells are identical in each and every respect? > > > Probably not identical in each and every respect. But should > that make a difference since the identical driver software is being > installed on each machine? In other words, why would one XP > machine claim the software isn't XP logo tested when another > XP machine accepts it as being XP logo tested? > > One very plausible explanation is that the driver file is written for a specific version of the hardware and for which it had been certified. It is not uncommon for major OEM's to design around specific chipsets but not necessarily be supplied by the same manufacturer. Take, for instance, the NVIDIA GeForce 7600 chipset; several video card makers use it. Dell would not care whose 7600 GT card was used but the driver file written for one maker would not necessarily pass certification with another but still work perfectly fine since NVIDIA probably provided the software to each card maker; NVIDIA might not care whether this software was MS certified or not.
Guest Gary S. Terhune Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer It's not a really well implemented item. Mostly irrelevant idiot-proofing. If you know the drivers are the right ones, just ignore the thing. Really doesn't matter if they really are logo tested or not. -- Gary S. Terhune MS-MVP Shell/User http://www.grystmill.com "Janet" <janet@nospam.com> wrote in message news:OJM%23lvG5HHA.4964@TK2MSFTNGP06.phx.gbl... > "Ghostrider" <-00-@fitron.142> wrote in message > news:ua9lJzE5HHA.600@TK2MSFTNGP05.phx.gbl... > >> And all of these Dells are identical in each and every respect? > > Probably not identical in each and every respect. But should > that make a difference since the identical driver software is being > installed on each machine? In other words, why would one XP > machine claim the software isn't XP logo tested when another > XP machine accepts it as being XP logo tested? > >
Guest Janet Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer "Gary S. Terhune" <none> wrote in message news:uhdfMTH5HHA.6024@TK2MSFTNGP05.phx.gbl... > It's not a really well implemented item. Mostly irrelevant idiot-proofing. > If you know the drivers are the right ones, just ignore the thing. Really > doesn't matter if they really are logo tested or not. Yes, I'm aware of that. It's just puzzling why it happens.
Guest Janet Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer "GHalleck" <ghalleck@arrakian.mining.com> wrote in message news:% > One very plausible explanation is that the driver file is written for a > specific version of the hardware and for which it had been certified. Do you mean the hardware for which the driver is written? These "XP Logo" warnings appear before the hardware is even connected (a USB bluetooth dongle.)
Guest Detlev Dreyer Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer "Janet" <janet@nospam.com> wrote: > We were installing the driver for a bluetooth dongle on a few computers and > found that, on one particular computer, the installation produces the warning > saying "the software you are installing for this hardware has not passed > Windows Logo testing..." See if this article applies: "You cannot install some updates or programs" http://support.microsoft.com/kb/822798/en-us -- d-d
Guest Janet Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer "Detlev Dreyer" <detdreyer@flashmail.com> wrote in message news:18884b76ed2473a90d1037781860edba@d- > See if this article applies: > "You cannot install some updates or programs" > http://support.microsoft.com/kb/822798/en-us Thanks, but that's not it. The drivers are properly digitally signed and we don't get any error at all regarding that.
Guest Detlev Dreyer Posted August 22, 2007 Posted August 22, 2007 Re: "Not passed Windows Logo testing" warning only on one computer "Janet" <janet@nospam.com> wrote: >> See if this article applies: >> "You cannot install some updates or programs" >> http://support.microsoft.com/kb/822798/en-us > > Thanks, but that's not it. The drivers are properly digitally signed > and we don't get any error at all regarding that. Well, excerpt from that MSKB article: | When you try to install an update or to install a service pack, you may | receive an error message that is similar to one of the following: | ... | The software you are installing has not passed Windows Logo testing to | verify its compatibility with Windows XP. Sounds pretty much like the warning according to your subject line. -- d-d
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