Shutdown Supplement

[Guest wrytat]

I'm experiencing the symptoms as described in this article

(http://support.microsoft.com/kb/239887); my pc stop responding after

shutdown. I want to download the Shutdown Supplement, but the Download button

is only a picture. (So near, yet so far...)

 

Where can I find the Shutdown Supplement?

[Guest Gary S. Terhune]

Re: Shutdown Supplement

 

You PC isn't supposed to respond after you shut down. If you mean you have a

hard time starting it again, that's a hardware problem. Otherwise, please

rephrase.

 

The Shutdown Supplement is only for Windows 98 Second Edition. Do you have

that? Also, the Supplement is know to cause other problems. See:

http://aumha.org/win4/a/shutdown.htm

http://aumha.org/win4/a/shtdwnse.htm

 

Installing the Supplement should be the last resort.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"wrytat" <wrytat@discussions.microsoft.com> wrote in message

news:DB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...

> I'm experiencing the symptoms as described in this article

> (http://support.microsoft.com/kb/239887); my pc stop responding after

> shutdown. I want to download the Shutdown Supplement, but the Download

> button

> is only a picture. (So near, yet so far...)

>

> Where can I find the Shutdown Supplement?

[Guest wrytat]

Re: Shutdown Supplement

 

Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The

system very frequently got stuck at the big Windows logo and a message

stating that, "Windows is shutting down". Sometimes, the PC even display a

black screen with a cursor blinking somewhere in the middle (like a command

prompt). The only thing I can do now is to switch off the power. But when I

start the PC next time, the system will start to scan disk due to detected

improper shut down.

 

"Gary S. Terhune" wrote:

> You PC isn't supposed to respond after you shut down. If you mean you have a

> hard time starting it again, that's a hardware problem. Otherwise, please

> rephrase.

>

> The Shutdown Supplement is only for Windows 98 Second Edition. Do you have

> that? Also, the Supplement is know to cause other problems. See:

> http://aumha.org/win4/a/shutdown.htm

> http://aumha.org/win4/a/shtdwnse.htm

>

> Installing the Supplement should be the last resort.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://www.grystmill.com

>

> "wrytat" <wrytat@discussions.microsoft.com> wrote in message

> news:DB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...

> > I'm experiencing the symptoms as described in this article

> > (http://support.microsoft.com/kb/239887); my pc stop responding after

> > shutdown. I want to download the Shutdown Supplement, but the Download

> > button

> > is only a picture. (So near, yet so far...)

> >

> > Where can I find the Shutdown Supplement?

>

>

>

[Guest Gary S. Terhune]

Re: Shutdown Supplement

 

That doesn't sound like the standard Shutdown problem. But read the articles

and before doing anything else, disable Fast Shutdown in MSCONFIG. Honestly,

yours doesn't sound like a problem that the Supplement will solve. You

should go through the entire troubleshooter, one step at a time.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"wrytat" <wrytat@discussions.microsoft.com> wrote in message

news:017930AC-EF0E-4AE8-8848-AB5D415CC151@microsoft.com...

> Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The

> system very frequently got stuck at the big Windows logo and a message

> stating that, "Windows is shutting down". Sometimes, the PC even display a

> black screen with a cursor blinking somewhere in the middle (like a

> command

> prompt). The only thing I can do now is to switch off the power. But when

> I

> start the PC next time, the system will start to scan disk due to detected

> improper shut down.

>

> "Gary S. Terhune" wrote:

>

>> You PC isn't supposed to respond after you shut down. If you mean you

>> have a

>> hard time starting it again, that's a hardware problem. Otherwise, please

>> rephrase.

>>

>> The Shutdown Supplement is only for Windows 98 Second Edition. Do you

>> have

>> that? Also, the Supplement is know to cause other problems. See:

>> http://aumha.org/win4/a/shutdown.htm

>> http://aumha.org/win4/a/shtdwnse.htm

>>

>> Installing the Supplement should be the last resort.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>> http://www.grystmill.com

>>

>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message

>> news:DB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...

>> > I'm experiencing the symptoms as described in this article

>> > (http://support.microsoft.com/kb/239887); my pc stop responding after

>> > shutdown. I want to download the Shutdown Supplement, but the Download

>> > button

>> > is only a picture. (So near, yet so far...)

>> >

>> > Where can I find the Shutdown Supplement?

>>

>>

>>

[Guest glee]

Re: Shutdown Supplement

 

<thinking> I'm wondering if he might also need the IDE Hard Drive Cache update

(available at Windows Update as a non-critical update):

http://support.microsoft.com?kbid=273017

--

Glen Ventura, MS MVP Shell/User, A+

http://dts-l.org/

http://dts-l.org/goodpost.htm

 

 

"Gary S. Terhune" <none> wrote in message

news:OsGkB3F5HHA.3916@TK2MSFTNGP02.phx.gbl...

> That doesn't sound like the standard Shutdown problem. But read the articles and

> before doing anything else, disable Fast Shutdown in MSCONFIG. Honestly, yours

> doesn't sound like a problem that the Supplement will solve. You should go through

> the entire troubleshooter, one step at a time.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

> http://www.grystmill.com

>

> "wrytat" <wrytat@discussions.microsoft.com> wrote in message

> news:017930AC-EF0E-4AE8-8848-AB5D415CC151@microsoft.com...

>> Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The

>> system very frequently got stuck at the big Windows logo and a message

>> stating that, "Windows is shutting down". Sometimes, the PC even display a

>> black screen with a cursor blinking somewhere in the middle (like a command

>> prompt). The only thing I can do now is to switch off the power. But when I

>> start the PC next time, the system will start to scan disk due to detected

>> improper shut down.

>>

>> "Gary S. Terhune" wrote:

>>

>>> You PC isn't supposed to respond after you shut down. If you mean you have a

>>> hard time starting it again, that's a hardware problem. Otherwise, please

>>> rephrase.

>>>

>>> The Shutdown Supplement is only for Windows 98 Second Edition. Do you have

>>> that? Also, the Supplement is know to cause other problems. See:

>>> http://aumha.org/win4/a/shutdown.htm

>>> http://aumha.org/win4/a/shtdwnse.htm

>>>

>>> Installing the Supplement should be the last resort.

>>>

>>> --

>>> Gary S. Terhune

>>> MS-MVP Shell/User

>>> http://www.grystmill.com

>>>

>>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message

>>> news:DB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...

>>> > I'm experiencing the symptoms as described in this article

>>> > (http://support.microsoft.com/kb/239887); my pc stop responding after

>>> > shutdown. I want to download the Shutdown Supplement, but the Download

>>> > button

>>> > is only a picture. (So near, yet so far...)

>>> >

>>> > Where can I find the Shutdown Supplement?

>>>

>>>

>>>

>

>

[Guest Gary S. Terhune]

Re: Shutdown Supplement

 

Yup, could be... I always assume a fully updated system, including

Recommended Updates. Not a good assumption.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"glee" <glee29@spamindspring.com> wrote in message

news:e8FUgJS5HHA.1184@TK2MSFTNGP04.phx.gbl...

> <thinking> I'm wondering if he might also need the IDE Hard Drive Cache

> update (available at Windows Update as a non-critical update):

> http://support.microsoft.com?kbid=273017

> --

> Glen Ventura, MS MVP Shell/User, A+

> http://dts-l.org/

> http://dts-l.org/goodpost.htm

>

>

> "Gary S. Terhune" <none> wrote in message

> news:OsGkB3F5HHA.3916@TK2MSFTNGP02.phx.gbl...

>> That doesn't sound like the standard Shutdown problem. But read the

>> articles and before doing anything else, disable Fast Shutdown in

>> MSCONFIG. Honestly, yours doesn't sound like a problem that the

>> Supplement will solve. You should go through the entire troubleshooter,

>> one step at a time.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>> http://www.grystmill.com

>>

>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message

>> news:017930AC-EF0E-4AE8-8848-AB5D415CC151@microsoft.com...

>>> Yes, I'm using Win 98 SE. And I always couldn't shut down properly. The

>>> system very frequently got stuck at the big Windows logo and a message

>>> stating that, "Windows is shutting down". Sometimes, the PC even display

>>> a

>>> black screen with a cursor blinking somewhere in the middle (like a

>>> command

>>> prompt). The only thing I can do now is to switch off the power. But

>>> when I

>>> start the PC next time, the system will start to scan disk due to

>>> detected

>>> improper shut down.

>>>

>>> "Gary S. Terhune" wrote:

>>>

>>>> You PC isn't supposed to respond after you shut down. If you mean you

>>>> have a

>>>> hard time starting it again, that's a hardware problem. Otherwise,

>>>> please

>>>> rephrase.

>>>>

>>>> The Shutdown Supplement is only for Windows 98 Second Edition. Do you

>>>> have

>>>> that? Also, the Supplement is know to cause other problems. See:

>>>> http://aumha.org/win4/a/shutdown.htm

>>>> http://aumha.org/win4/a/shtdwnse.htm

>>>>

>>>> Installing the Supplement should be the last resort.

>>>>

>>>> --

>>>> Gary S. Terhune

>>>> MS-MVP Shell/User

>>>> http://www.grystmill.com

>>>>

>>>> "wrytat" <wrytat@discussions.microsoft.com> wrote in message

>>>> news:DB1509A9-C9AE-4C14-8085-1F837E469B63@microsoft.com...

>>>> > I'm experiencing the symptoms as described in this article

>>>> > (http://support.microsoft.com/kb/239887); my pc stop responding after

>>>> > shutdown. I want to download the Shutdown Supplement, but the

>>>> > Download

>>>> > button

>>>> > is only a picture. (So near, yet so far...)

>>>> >

>>>> > Where can I find the Shutdown Supplement?

>>>>

>>>>

>>>>

>>

>>

>

[Guest Franc Zabkar]

Re: Shutdown Supplement

 

On Tue, 21 Aug 2007 17:50:01 -0700, wrytat

<wrytat@discussions.microsoft.com> put finger to keyboard and

composed:

>I'm experiencing the symptoms as described in this article

>(http://support.microsoft.com/kb/239887); my pc stop responding after

>shutdown. I want to download the Shutdown Supplement, but the Download button

>is only a picture. (So near, yet so far...)

>

>Where can I find the Shutdown Supplement?

 

http://download.microsoft.com/download/d/d/8/dd8e4f2d-3b66-41d7-8a4a-cefefd8deb2c/4756US8.EXE

 

- Franc Zabkar

--

Please remove one 'i' from my address when replying by email.