Guest Bob L. Posted August 22, 2007 Posted August 22, 2007 I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. For the past two weeks I am having trouble booting my computer. When I boot the master drive I get an error (cannot read boot disk). This also happens when I hibernate and then later start the computer. I get the same error and it asks me to delete Restoration Data & restart. The only way I can start the computer at this point is to use a boot disk and boot an operating system on the slave drive. After I start the slave drive, I can then restart the computer and it will read the boot options on the computer’s master drive and I can then boot the XP operating system as usual. I tried reinstalling the card's driver on the XP's operating system but that didn't help. What could be causing this problem?
Guest John John Posted August 22, 2007 Posted August 22, 2007 Re: Computer Having Trouble Booting Try running a chkdsk on the disk in question. Get a disk checking utility from the HD manufacturer and run it on the disk, the disk may be failing. John Bob L. wrote: > I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb > hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. > For the past two weeks I am having trouble booting my computer. When I boot > the master drive I get an error (cannot read boot disk). This also happens > when I hibernate and then later start the computer. I get the same error and > it asks me to delete Restoration Data & restart. The only way I can start the > computer at this point is to use a boot disk and boot an operating system on > the slave drive. After I start the slave drive, I can then restart the > computer and it will read the boot options on the computer’s master drive and > I can then boot the XP operating system as usual. I tried reinstalling the > card's driver on the XP's operating system but that didn't help. What could > be causing this problem?
Guest Bob L. Posted August 22, 2007 Posted August 22, 2007 Re: Computer Having Trouble Booting I ran WinDiag and it checks OK. Could it be another issue other than the hard disk. Both disks are about a year old. Bob "John John" wrote: > Try running a chkdsk on the disk in question. Get a disk checking > utility from the HD manufacturer and run it on the disk, the disk may be > failing. > > John > > Bob L. wrote: > > > I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb > > hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. > > For the past two weeks I am having trouble booting my computer. When I boot > > the master drive I get an error (cannot read boot disk). This also happens > > when I hibernate and then later start the computer. I get the same error and > > it asks me to delete Restoration Data & restart. The only way I can start the > > computer at this point is to use a boot disk and boot an operating system on > > the slave drive. After I start the slave drive, I can then restart the > > computer and it will read the boot options on the computer’s master drive and > > I can then boot the XP operating system as usual. I tried reinstalling the > > card's driver on the XP's operating system but that didn't help. What could > > be causing this problem? > >
Guest Bob L. Posted August 22, 2007 Posted August 22, 2007 Re: Computer Having Trouble Booting Upon startup I am now getting a blue screen with the "windows is shutting down to protect the operating system" error . Could this have been caused by a Windows Update or something? "Bob L." wrote: > I ran WinDiag and it checks OK. Could it be another issue other than the > hard disk. Both disks are about a year old. Bob > > "John John" wrote: > > > Try running a chkdsk on the disk in question. Get a disk checking > > utility from the HD manufacturer and run it on the disk, the disk may be > > failing. > > > > John > > > > Bob L. wrote: > > > > > I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb > > > hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. > > > For the past two weeks I am having trouble booting my computer. When I boot > > > the master drive I get an error (cannot read boot disk). This also happens > > > when I hibernate and then later start the computer. I get the same error and > > > it asks me to delete Restoration Data & restart. The only way I can start the > > > computer at this point is to use a boot disk and boot an operating system on > > > the slave drive. After I start the slave drive, I can then restart the > > > computer and it will read the boot options on the computer’s master drive and > > > I can then boot the XP operating system as usual. I tried reinstalling the > > > card's driver on the XP's operating system but that didn't help. What could > > > be causing this problem? > > > >
Guest John John Posted August 22, 2007 Posted August 22, 2007 Re: Computer Having Trouble Booting Hard to say. Is there any code with the error message? Personally I think that if your disk is repeatedly refusing to boot after a short time of use it is going bad, disks can fail at anytime for any reason, (young) age is not an indication that a disk is OK, they can fail right out of the box or within a few months of installation. I think you should run the utilities from the disk manufacturer. If I were you I would put each of these disks on a controller of its own instead of having them in a Master/Slave relationship, with your TX2 controller that should be possible. Bad IDE cables could also be causing problems, check those out. Another possibility, maybe bad RAM? Bad RAM can cause all kinds of mysterious problems. John Bob L. wrote: > Upon startup I am now getting a blue screen with the "windows is shutting > down to protect the operating system" error . Could this have been caused by > a Windows Update or something? > > "Bob L." wrote: > > >> I ran WinDiag and it checks OK. Could it be another issue other than the >>hard disk. Both disks are about a year old. Bob >> >>"John John" wrote: >> >> >>>Try running a chkdsk on the disk in question. Get a disk checking >>>utility from the HD manufacturer and run it on the disk, the disk may be >>>failing. >>> >>>John >>> >>>Bob L. wrote: >>> >>> >>>> I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb >>>>hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. >>>>For the past two weeks I am having trouble booting my computer. When I boot >>>>the master drive I get an error (cannot read boot disk). This also happens >>>>when I hibernate and then later start the computer. I get the same error and >>>>it asks me to delete Restoration Data & restart. The only way I can start the >>>>computer at this point is to use a boot disk and boot an operating system on >>>>the slave drive. After I start the slave drive, I can then restart the >>>>computer and it will read the boot options on the computer’s master drive and >>>>I can then boot the XP operating system as usual. I tried reinstalling the >>>>card's driver on the XP's operating system but that didn't help. What could >>>>be causing this problem? >>> >>>
Guest Bob L. Posted August 23, 2007 Posted August 23, 2007 Re: Computer Having Trouble Booting John John, Just wanted to let you know you were right on the money. It was a bad IDE Cable. Thanks Again, Bob "John John" wrote: > Hard to say. Is there any code with the error message? Personally I > think that if your disk is repeatedly refusing to boot after a short > time of use it is going bad, disks can fail at anytime for any reason, > (young) age is not an indication that a disk is OK, they can fail right > out of the box or within a few months of installation. I think you > should run the utilities from the disk manufacturer. > > If I were you I would put each of these disks on a controller of its own > instead of having them in a Master/Slave relationship, with your TX2 > controller that should be possible. Bad IDE cables could also be > causing problems, check those out. Another possibility, maybe bad RAM? > Bad RAM can cause all kinds of mysterious problems. > > John > > Bob L. wrote: > > > Upon startup I am now getting a blue screen with the "windows is shutting > > down to protect the operating system" error . Could this have been caused by > > a Windows Update or something? > > > > "Bob L." wrote: > > > > > >> I ran WinDiag and it checks OK. Could it be another issue other than the > >>hard disk. Both disks are about a year old. Bob > >> > >>"John John" wrote: > >> > >> > >>>Try running a chkdsk on the disk in question. Get a disk checking > >>>utility from the HD manufacturer and run it on the disk, the disk may be > >>>failing. > >>> > >>>John > >>> > >>>Bob L. wrote: > >>> > >>> > >>>> I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb > >>>>hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. > >>>>For the past two weeks I am having trouble booting my computer. When I boot > >>>>the master drive I get an error (cannot read boot disk). This also happens > >>>>when I hibernate and then later start the computer. I get the same error and > >>>>it asks me to delete Restoration Data & restart. The only way I can start the > >>>>computer at this point is to use a boot disk and boot an operating system on > >>>>the slave drive. After I start the slave drive, I can then restart the > >>>>computer and it will read the boot options on the computer’s master drive and > >>>>I can then boot the XP operating system as usual. I tried reinstalling the > >>>>card's driver on the XP's operating system but that didn't help. What could > >>>>be causing this problem? > >>> > >>> > >
Guest John John Posted August 23, 2007 Posted August 23, 2007 Re: Computer Having Trouble Booting You're welcome. Thanks for the follow up! John Bob L. wrote: > > John John, > > Just wanted to let you know you were right on the money. It was a > bad IDE Cable. > > > Thanks Again, Bob > > > "John John" wrote: > > >>Hard to say. Is there any code with the error message? Personally I >>think that if your disk is repeatedly refusing to boot after a short >>time of use it is going bad, disks can fail at anytime for any reason, >>(young) age is not an indication that a disk is OK, they can fail right >>out of the box or within a few months of installation. I think you >>should run the utilities from the disk manufacturer. >> >>If I were you I would put each of these disks on a controller of its own >>instead of having them in a Master/Slave relationship, with your TX2 >>controller that should be possible. Bad IDE cables could also be >>causing problems, check those out. Another possibility, maybe bad RAM? >> Bad RAM can cause all kinds of mysterious problems. >> >>John >> >>Bob L. wrote: >> >> >>> Upon startup I am now getting a blue screen with the "windows is shutting >>>down to protect the operating system" error . Could this have been caused by >>>a Windows Update or something? >>> >>>"Bob L." wrote: >>> >>> >>> >>>> I ran WinDiag and it checks OK. Could it be another issue other than the >>>>hard disk. Both disks are about a year old. Bob >>>> >>>>"John John" wrote: >>>> >>>> >>>> >>>>>Try running a chkdsk on the disk in question. Get a disk checking >>>>>utility from the HD manufacturer and run it on the disk, the disk may be >>>>>failing. >>>>> >>>>>John >>>>> >>>>>Bob L. wrote: >>>>> >>>>> >>>>> >>>>>> I am using a Promise Ultra 100TX2 PCI card. I have two W.D. 250gb >>>>>>hard drives (Master & Slave) on the Ultra's IDE 0 port running XP Pro SP2. >>>>>>For the past two weeks I am having trouble booting my computer. When I boot >>>>>>the master drive I get an error (cannot read boot disk). This also happens >>>>>>when I hibernate and then later start the computer. I get the same error and >>>>>>it asks me to delete Restoration Data & restart. The only way I can start the >>>>>>computer at this point is to use a boot disk and boot an operating system on >>>>>>the slave drive. After I start the slave drive, I can then restart the >>>>>>computer and it will read the boot options on the computer’s master drive and >>>>>>I can then boot the XP operating system as usual. I tried reinstalling the >>>>>>card's driver on the XP's operating system but that didn't help. What could >>>>>>be causing this problem? >>>>> >>>>> >>
Recommended Posts