Guest Kevin Posted August 23, 2007 Posted August 23, 2007 hello. today I just changed my internet service from DSL to Cable, ISP named Time warner cable. I have 2 windows XP professional service pack 2s, a cale modem, and a Netgear router. when I used DSL, and connected 2 computers on the netgear router, it worked perfectly fine, but low speed, so we switched to cable, hoping it will be faster.. and soon as the guy from time warner cable connects the new cable modem to our router, he says it doesnt work and told me to try and just left. well I went to netgear homepage, searched in google, and I did everything I could but could not do it. If I connect the modem directly to one computer(this one), it works. please help, we have no one else to depend on but this community. thanks in advance. -kevin-
Guest Elmo Posted August 23, 2007 Posted August 23, 2007 Re: internet connection with router. Kevin wrote: > Hello. Today I just changed my internet service from DSL to Cable, ISP named > Time warner cable. I have 2 windows XP professional service pack 2s, a cable > modem, and a Netgear router. When I used DSL, and connected 2 computers on > the Netgear router, it worked perfectly fine, but low speed, so we switched > to cable, hoping it will be faster.. and soon as the guy from Time Warner > Cable connects the new cable modem to our router, he says it doesn't work and > told me to try and just left. Well I went to Netgear homepage, searched in > Google, and I did everything I could but could not do it. If I connect the > modem directly to one computer (this one), it works. > Please help, we have no one else to depend on but this community. > Thanks in advance. -Kevin- Try resetting the router. Turn it off for 30 seconds, then turn it back on. -- Joe =o)
Guest Nepatsfan Posted August 23, 2007 Posted August 23, 2007 Re: internet connection with router. In news:403A5376-A8A1-4C1A-8C7D-FB6C6D546440@microsoft.com, Kevin <Kevin@discussions.microsoft.com> wrote: > hello. today I just changed my internet service from DSL to > Cable, ISP named > Time warner cable. I have 2 windows XP professional service > pack 2s, a cale > modem, and a Netgear router. when I used DSL, and connected 2 > computers on > the netgear router, it worked perfectly fine, but low speed, > so we switched > to cable, hoping it will be faster.. and soon as the guy from > time warner > cable connects the new cable modem to our router, he says it > doesnt work and > told me to try and just left. well I went to netgear > homepage, searched in > google, and I did everything I could but could not do it. If > I connect the > modem directly to one computer(this one), it works. > please help, we have no one else to depend on but this > community. > thanks in advance. -kevin- Since you had a DSL connection, there's a good possibility that your Netgear router was configured to use PPPoE to establish an internet connection. To check whether this is the case you would need to access the router's web interface. Check the documentation that came with your router on how this is done. If your router came with an installation CD you might want to run the setup program from that CD to correctly configure your router. Another option would be to hold down the router's reset button to restore its default settings. If you have any questions, include the make and model number of your router in your response. If you haven't done so already, you might want to post your question to the XP networking newsgroup. microsoft.public.windowsxp.network_web Good luck Nepatsfan
Guest Kevin Posted August 23, 2007 Posted August 23, 2007 Re: internet connection with router. my router model name is WGR614 v7 "Nepatsfan" wrote: > In news:403A5376-A8A1-4C1A-8C7D-FB6C6D546440@microsoft.com, > Kevin <Kevin@discussions.microsoft.com> wrote: > > hello. today I just changed my internet service from DSL to > > Cable, ISP named > > Time warner cable. I have 2 windows XP professional service > > pack 2s, a cale > > modem, and a Netgear router. when I used DSL, and connected 2 > > computers on > > the netgear router, it worked perfectly fine, but low speed, > > so we switched > > to cable, hoping it will be faster.. and soon as the guy from > > time warner > > cable connects the new cable modem to our router, he says it > > doesnt work and > > told me to try and just left. well I went to netgear > > homepage, searched in > > google, and I did everything I could but could not do it. If > > I connect the > > modem directly to one computer(this one), it works. > > please help, we have no one else to depend on but this > > community. > > thanks in advance. -kevin- > > Since you had a DSL connection, there's a good possibility that > your Netgear router was configured to use PPPoE to establish an > internet connection. > > To check whether this is the case you would need to access the > router's web interface. Check the documentation that came with > your router on how this is done. If your router came with an > installation CD you might want to run the setup program from > that CD to correctly configure your router. Another option > would be to hold down the router's reset button to restore its > default settings. > > If you have any questions, include the make and model number of > your router in your response. > > If you haven't done so already, you might want to post your > question to the XP networking newsgroup. > > microsoft.public.windowsxp.network_web > > Good luck > > Nepatsfan > > >
Guest RBB Posted August 23, 2007 Posted August 23, 2007 RE: internet connection with router. Go to http://kbserver.netgear.com/products/your model number here for your needed info "Kevin" wrote: > hello. today I just changed my internet service from DSL to Cable, ISP named > Time warner cable. I have 2 windows XP professional service pack 2s, a cale > modem, and a Netgear router. when I used DSL, and connected 2 computers on > the netgear router, it worked perfectly fine, but low speed, so we switched > to cable, hoping it will be faster.. and soon as the guy from time warner > cable connects the new cable modem to our router, he says it doesnt work and > told me to try and just left. well I went to netgear homepage, searched in > google, and I did everything I could but could not do it. If I connect the > modem directly to one computer(this one), it works. > please help, we have no one else to depend on but this community. > thanks in advance. -kevin-
Guest Ken Blake Posted August 23, 2007 Posted August 23, 2007 Re: internet connection with router. "Kevin" <Kevin@discussions.microsoft.com> wrote in message news:50649209-4893-4CE8-9861-BE07A9FEE9A3@microsoft.com... > my router model name is WGR614 v7 I'm not sure whether you are questioning whether that router works with cable, or whether you are looking for help in setting it up. If the former, I have the same router, and I can assure you that it works fine with my cable connection. Regarding setting it up, I'm away from home at the moment, and can't readily check it to help you. -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup > "Nepatsfan" wrote: > >> In news:403A5376-A8A1-4C1A-8C7D-FB6C6D546440@microsoft.com, >> Kevin <Kevin@discussions.microsoft.com> wrote: >> > hello. today I just changed my internet service from DSL to >> > Cable, ISP named >> > Time warner cable. I have 2 windows XP professional service >> > pack 2s, a cale >> > modem, and a Netgear router. when I used DSL, and connected 2 >> > computers on >> > the netgear router, it worked perfectly fine, but low speed, >> > so we switched >> > to cable, hoping it will be faster.. and soon as the guy from >> > time warner >> > cable connects the new cable modem to our router, he says it >> > doesnt work and >> > told me to try and just left. well I went to netgear >> > homepage, searched in >> > google, and I did everything I could but could not do it. If >> > I connect the >> > modem directly to one computer(this one), it works. >> > please help, we have no one else to depend on but this >> > community. >> > thanks in advance. -kevin- >> >> Since you had a DSL connection, there's a good possibility that >> your Netgear router was configured to use PPPoE to establish an >> internet connection. >> >> To check whether this is the case you would need to access the >> router's web interface. Check the documentation that came with >> your router on how this is done. If your router came with an >> installation CD you might want to run the setup program from >> that CD to correctly configure your router. Another option >> would be to hold down the router's reset button to restore its >> default settings. >> >> If you have any questions, include the make and model number of >> your router in your response. >> >> If you haven't done so already, you might want to post your >> question to the XP networking newsgroup. >> >> microsoft.public.windowsxp.network_web >> >> Good luck >> >> Nepatsfan >> >> >>
Guest John Johnston Posted August 23, 2007 Posted August 23, 2007 Re: internet connection with router. Kevin, Log into the Netgear router, and check the IP settings. The DSL most likely required that the IP settings be configured for PPPOE. The cable modem doesn't require this type of authentication, and should be set for DHCP. After this is complete, reboot the cable modem, and check the status page on the Netgear device. If it shows connected, however you still cannot get out to the Internet, check the DNS addresses. Although the Netgear should pick these addresses up dynamically, it may be necessary to input them by hand; you can obtain them from Roadrunner. Hope this helps............ "Kevin" <Kevin@discussions.microsoft.com> wrote in message news:403A5376-A8A1-4C1A-8C7D-FB6C6D546440@microsoft.com... > hello. today I just changed my internet service from DSL to Cable, ISP named > Time warner cable. I have 2 windows XP professional service pack 2s, a cale > modem, and a Netgear router. when I used DSL, and connected 2 computers on > the netgear router, it worked perfectly fine, but low speed, so we switched > to cable, hoping it will be faster.. and soon as the guy from time warner > cable connects the new cable modem to our router, he says it doesnt work and > told me to try and just left. well I went to netgear homepage, searched in > google, and I did everything I could but could not do it. If I connect the > modem directly to one computer(this one), it works. > please help, we have no one else to depend on but this community. > thanks in advance. -kevin-
Guest Nepatsfan Posted August 23, 2007 Posted August 23, 2007 Re: internet connection with router. Here are a few things you can try to get your computers connected. There's a reset button on the back of your router right next to the antenna. Using a pointed object, hold down the button for at least ten seconds. That should reset the router to the default settings. Restart any computers that are connected to the router. If that doesn't work you can change the router's settings through the web interface. Take a look at this article for more info. How to configure internet access on a NETGEAR router for Cable connection http://kbserver.netgear.com/kb_web_files/n101668.asp Note: I think you'll find that http://192.168.1.1 will apply to your router. The bottom line is that you need to configure the router so that on the Basic Settings page it's set to not require a logon. Once you've correctly configured the router, you need to renew the IP addresses on each computer. The easiest way to do this is to restart each computer. You can also renew the IP address by opening a command prompt window and entering ipconfig /renew at the prompt. To open a command prompt window look under Accessories on your Start menu. Here are a couple of Netgear web sites you may find helpful. Netgear WGR614 manual ftp://downloads.netgear.com/files/wgr614v7_ref_manual_20apr06.pdf Contacting Netgear Support http://kbserver.netgear.com/kb_web_files/n100005.asp Good luck Nepatsfan In news:50649209-4893-4CE8-9861-BE07A9FEE9A3@microsoft.com, Kevin <Kevin@discussions.microsoft.com> wrote: > my router model name is WGR614 v7 > > "Nepatsfan" wrote: > >> In news:403A5376-A8A1-4C1A-8C7D-FB6C6D546440@microsoft.com, >> Kevin <Kevin@discussions.microsoft.com> wrote: >>> hello. today I just changed my internet service from DSL to >>> Cable, ISP named >>> Time warner cable. I have 2 windows XP professional service >>> pack 2s, a cale >>> modem, and a Netgear router. when I used DSL, and connected >>> 2 >>> computers on >>> the netgear router, it worked perfectly fine, but low >>> speed, >>> so we switched >>> to cable, hoping it will be faster.. and soon as the guy >>> from >>> time warner >>> cable connects the new cable modem to our router, he says >>> it >>> doesnt work and >>> told me to try and just left. well I went to netgear >>> homepage, searched in >>> google, and I did everything I could but could not do it. >>> If >>> I connect the >>> modem directly to one computer(this one), it works. >>> please help, we have no one else to depend on but this >>> community. >>> thanks in advance. -kevin- >> >> Since you had a DSL connection, there's a good possibility >> that >> your Netgear router was configured to use PPPoE to establish >> an >> internet connection. >> >> To check whether this is the case you would need to access >> the >> router's web interface. Check the documentation that came >> with >> your router on how this is done. If your router came with an >> installation CD you might want to run the setup program from >> that CD to correctly configure your router. Another option >> would be to hold down the router's reset button to restore >> its >> default settings. >> >> If you have any questions, include the make and model number >> of >> your router in your response. >> >> If you haven't done so already, you might want to post your >> question to the XP networking newsgroup. >> >> microsoft.public.windowsxp.network_web >> >> Good luck >> >> Nepatsfan
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