Guest John Posted August 23, 2007 Posted August 23, 2007 Hi I have just installed XP Pro onto a basic workstation and it loaded ok. However, after I installed SP2, the pc goes into a constant reboot and the only way out of it, is to boot to safe mode, uninstall SP2 and then it works again. I need to get the system upgraded so any suggestions would be appreciated. -- Thanks John
Guest Elmo Posted August 23, 2007 Posted August 23, 2007 Re: Windows goes into reboot loop after installing SP2 John wrote: > Hi > > I have just installed XP Pro onto a basic workstation and it loaded ok. > However, after I installed SP2, the pc goes into a constant reboot and the > only way out of it, is to boot to safe mode, uninstall SP2 and then it works > again. > > I need to get the system upgraded so any suggestions would be appreciated. Here are a couple of things to try: Click Start, Run, type SFC /SCANNOW, click OK. If any files are damaged or missing, they'll be replaced. You may need to reboot afterwards so damaged files will be replaced. Is SP2 on a CD or is it a download? If a download, try a fresh copy; it could be a damaged copy. -- Joe =o)
Guest John Posted August 23, 2007 Posted August 23, 2007 Re: Windows goes into reboot loop after installing SP2 Thanks for the tips Jo - the scan did not show any problems. SP2 was a download so I will get it again and see if it makes any difference. Begining to think it may be hardware/driver issue but as it works with no SP it is puzzling me somewhat. -- Thanks John "Elmo" wrote: > John wrote: > > Hi > > > > I have just installed XP Pro onto a basic workstation and it loaded ok. > > However, after I installed SP2, the pc goes into a constant reboot and the > > only way out of it, is to boot to safe mode, uninstall SP2 and then it works > > again. > > > > I need to get the system upgraded so any suggestions would be appreciated. > > Here are a couple of things to try: > > Click Start, Run, type SFC /SCANNOW, click OK. If any files are damaged > or missing, they'll be replaced. You may need to reboot afterwards so > damaged files will be replaced. > > Is SP2 on a CD or is it a download? If a download, try a fresh copy; it > could be a damaged copy. > > -- > Joe =o) >
Guest John John Posted August 23, 2007 Posted August 23, 2007 Re: Windows goes into reboot loop after installing SP2 Look in the Event Log to see if anything is recorded. Change the AutoReboot behavior so that you can get a bugcheck error message (blue screen) instead of a continuous reboot loop. From the bugcheck error message you may be able to identify the problem. Look in the System Properties Advanced Options to change the automatically reboot on failure option. John John wrote: > Thanks for the tips Jo - the scan did not show any problems. > SP2 was a download so I will get it again and see if it makes any difference. > Begining to think it may be hardware/driver issue but as it works with no SP > it is puzzling me somewhat.
Guest John Posted August 23, 2007 Posted August 23, 2007 Re: Windows goes into reboot loop after installing SP2 Error reported is as follows: STOP : C0000221 Unknown Hardware error \systemroot\system32\NTDLL.DLL I restored the NTDLL.DLL file but to no avail. Also found and updated other drivers i.e. graphics and network but still the same. Guess this pc is not designed for XP (its a P4 intel 1.8 cpu) -- Thanks John "John John" wrote: > Look in the Event Log to see if anything is recorded. Change the > AutoReboot behavior so that you can get a bugcheck error message (blue > screen) instead of a continuous reboot loop. From the bugcheck error > message you may be able to identify the problem. Look in the System > Properties Advanced Options to change the automatically reboot on > failure option. > > John > > John wrote: > > Thanks for the tips Jo - the scan did not show any problems. > > SP2 was a download so I will get it again and see if it makes any difference. > > Begining to think it may be hardware/driver issue but as it works with no SP > > it is puzzling me somewhat. > >
Guest Director Personnel Posted August 26, 2007 Posted August 26, 2007 Re: Windows goes into reboot loop after installing SP2 I'm running XP Pro SP2 and I can only start my machine in Safe Mode too. This started about the 20th and I've spent hours on the phone first with DELL and then Microsoft. Funny how all this came about when Microsoft's WMA server started get funky. All DELL can tell me is to back-up what you can, reformat the hard drive, reinstall the OS and all drivers and all software and programs with their serial numbers. Does ANYONE know what a PAIN this is? I called MSFT customer service and spent an entire day with them too and they can't figure it out. Sorry to say but MSFT has dropped the ball here. I'd bet my last dollar that my PC can only boot in safe mode due to a WMA issue or the new KEYS needed for XP. As a small business owner who paid through the nose for XP, Office I'm really mad.
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