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My Gateway Windows 11 laptop won't allow me to exit out of Advanced Setup screen

Guest Martin Santos1

By Guest Martin Santos1
in Microsoft Products Support & Discussions

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Guest Martin Santos1

Guest Martin Santos1

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When I was watching some videos, a weird noise happened and my screen froze. It later showed a blue screen with a big ":(" symbol shown and it said that something was wrong. I turned off my laptop but when I turned it on It was stuck on the logo screen for a few seconds before it showed the advanced setup screen. I clicked "Save Changes and Exit" but everytime I do a black and blue screen would flash and I would still be in that Advance setup screen. I exit the screen by pressing "ESC" key and the same thing would happen. I have powered off and restarted my laptop multiple times but it has not

 

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