Guest Matty Posted August 23, 2007 Posted August 23, 2007 I upgraded from WinXP Home SP2 to WinXP Pro SP2. Just before I upgraded, I created a restore point. So, up to that time I know System restore was working. After upgrading, - when I click on System Restore in the Control Panel, it says "System restore has been turned off by group pollicy. To turn on ST, contact your system admin." When I right click on My Computer to get to System Properties, there is no System Restore tab. When I go to Services - System Restore Service, the status says "stopped". I then select either Auto, Manual and then click Start. In both cases, I get "Could not start the SR Service service on Local Computer. Error 5: Access is denied." On some message boards, they suggest re-installing sr.inf. So I went into Windows/inf, right clicked on sr.inf and chose install. It went through the motion of installing but after restarting, SR still isn't working I still get the same error messages. How do I get my SR to work again?
Guest Lem Posted August 23, 2007 Posted August 23, 2007 Re: System restore not working Matty wrote: > I upgraded from WinXP Home SP2 to WinXP Pro SP2. > Just before I upgraded, I created a restore point. So, up to that time I > know System restore was working. > > After upgrading, > - when I click on System Restore in the Control Panel, it says "System > restore has been turned off by group pollicy. To turn on ST, contact your > system admin." > > When I right click on My Computer to get to System Properties, there is no > System Restore tab. > > When I go to Services - System Restore Service, the status says "stopped". > I then select either Auto, Manual and then click Start. In both cases, I > get "Could not start the SR Service service on Local Computer. Error 5: > Access is denied." > > On some message boards, they suggest re-installing sr.inf. So I went into > Windows/inf, right clicked on sr.inf and chose install. It went through the > motion of installing but after restarting, SR still isn't working I still > get the same error messages. > > How do I get my SR to work again? > > All you wanted to know about System Restore: http://bertk.mvps.org/ And specifically, http://bertk.mvps.org/html/error.html#1 -- Lem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
Guest Matty Posted August 23, 2007 Posted August 23, 2007 Re: System restore not working The first link <http://bertk.mvps.org/> is about using SR to restore Windows to a previous state while in Normal or Safe mode. This wasn't applicable in my case because 1. I'm not trying to restore Windows to a previous state. 2. Even if I want to restore Windows to a previous state, I can't because System Restore isn't working in my compu. See the details about this in my first post. The first item in the second link http://bertk.mvps.org/html/error.html#1 appears to be useful = Error: Can't Access System Restore - Disabled by Group Policy - or System Restore tab missing Here's what happened after I followed instructions on that webpage: First set on instructions: 1. Delete DisableSR and DisableConfig in registry ---> Found only DisableSR in registry. Deleted Disable SR 2. Rebooted 3. Checked System properties by right-clicking My Computer --> still no System Restore tab Went on to follow second set of instructions (Look on line 278 left side. http://www.kellys-korner-xp.com/xp_tweaks.htm) 1. Downloaded and used registry edit 278 2. Rebooted 3. Checked System properties by right-clicking My Computer --> still no System Restore tab Went on the third part of instructions - checking to see if my compu has a Malware/Virus infection. - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts Any other thoughts/suggestions? "Lem" <lemp40@hotmail.com> wrote in message news:%23EU4xpa5HHA.1484@TK2MSFTNGP06.phx.gbl... > All you wanted to know about System Restore: http://bertk.mvps.org/ > > And specifically, http://bertk.mvps.org/html/error.html#1 > > -- > Lem MS MVP -- Networking > Matty wrote: >> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >> Just before I upgraded, I created a restore point. So, up to that time I >> know System restore was working. >> >> After upgrading, >> - when I click on System Restore in the Control Panel, it says "System >> restore has been turned off by group pollicy. To turn on ST, contact your >> system admin." >> >> When I right click on My Computer to get to System Properties, there is >> no System Restore tab. >> >> When I go to Services - System Restore Service, the status says >> "stopped". I then select either Auto, Manual and then click Start. In >> both cases, I get "Could not start the SR Service service on Local >> Computer. Error 5: Access is denied." >> >> On some message boards, they suggest re-installing sr.inf. So I went >> into Windows/inf, right clicked on sr.inf and chose install. It went >> through the motion of installing but after restarting, SR still isn't >> working I still get the same error messages. >> >> How do I get my SR to work again?
Guest Bert Kinney Posted August 23, 2007 Posted August 23, 2007 Re: System restore not working Hi Matty, The next step would be to reinstall System Restore. How to reinstall System Restore in Windows XP: http://bertk.mvps.org/html/reinstall.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org Matty wrote: > The first link <http://bertk.mvps.org/> is about using SR to restore Windows > to a previous state while in Normal or Safe mode. > This wasn't applicable in my case because > 1. I'm not trying to restore Windows to a previous state. > 2. Even if I want to restore Windows to a previous state, I can't because > System Restore isn't working in my compu. See the details about this in my > first post. > > The first item in the second link http://bertk.mvps.org/html/error.html#1 > appears to be useful = Error: Can't Access System Restore - Disabled by > Group Policy - or System Restore tab missing > > Here's what happened after I followed instructions on that webpage: > > First set on instructions: > 1. Delete DisableSR and DisableConfig in registry ---> Found only DisableSR > in registry. Deleted Disable SR > 2. Rebooted > 3. Checked System properties by right-clicking My Computer --> still no > System Restore tab > > Went on to follow second set of instructions (Look on line 278 left side. > http://www.kellys-korner-xp.com/xp_tweaks.htm) > 1. Downloaded and used registry edit 278 > 2. Rebooted > 3. Checked System properties by right-clicking My Computer --> still no > System Restore tab > > Went on the third part of instructions - checking to see if my compu has a > Malware/Virus infection. > - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts > > Any other thoughts/suggestions? > > > "Lem" <lemp40@hotmail.com> wrote in message > news:%23EU4xpa5HHA.1484@TK2MSFTNGP06.phx.gbl... >> All you wanted to know about System Restore: http://bertk.mvps.org/ >> >> And specifically, http://bertk.mvps.org/html/error.html#1 >> >> -- >> Lem MS MVP -- Networking > >> Matty wrote: >>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>> Just before I upgraded, I created a restore point. So, up to that time I >>> know System restore was working. >>> >>> After upgrading, >>> - when I click on System Restore in the Control Panel, it says "System >>> restore has been turned off by group pollicy. To turn on ST, contact your >>> system admin." >>> >>> When I right click on My Computer to get to System Properties, there is >>> no System Restore tab. >>> >>> When I go to Services - System Restore Service, the status says >>> "stopped". I then select either Auto, Manual and then click Start. In >>> both cases, I get "Could not start the SR Service service on Local >>> Computer. Error 5: Access is denied." >>> >>> On some message boards, they suggest re-installing sr.inf. So I went >>> into Windows/inf, right clicked on sr.inf and chose install. It went >>> through the motion of installing but after restarting, SR still isn't >>> working I still get the same error messages. >>> >>> How do I get my SR to work again? > > > >
Guest Matty Posted August 24, 2007 Posted August 24, 2007 Re: System restore not working Followed your suggestion: Re-installed sr.inf Rebooted Results 1. Still no System restore in System Properties 2. Clicked on System Restore in Control Panel - message "System Restore is not able to protect your computer. Please restart your computer, and then run Sytem Restore again." 3. Restarted compu 4. Still no System restore in System Properties 5. Clicked on System Restore in Control Panel - message "System Restore is not able to protect your computer. Please restart your computer, and then run Sytem Restore again." :( "Bert Kinney" <bert@NSmvps.org> wrote in message news:%23oGcoId5HHA.600@TK2MSFTNGP05.phx.gbl... > Hi Matty, > > The next step would be to reinstall System Restore. > > How to reinstall System Restore in Windows XP: > http://bertk.mvps.org/html/reinstall.html > > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > Member: http://dts-l.org > > Matty wrote: >> The first link <http://bertk.mvps.org/> is about using SR to restore >> Windows >> to a previous state while in Normal or Safe mode. >> This wasn't applicable in my case because >> 1. I'm not trying to restore Windows to a previous state. >> 2. Even if I want to restore Windows to a previous state, I can't because >> System Restore isn't working in my compu. See the details about this in >> my >> first post. >> >> The first item in the second link http://bertk.mvps.org/html/error.html#1 >> appears to be useful = Error: Can't Access System Restore - Disabled by >> Group Policy - or System Restore tab missing >> >> Here's what happened after I followed instructions on that webpage: >> >> First set on instructions: >> 1. Delete DisableSR and DisableConfig in registry ---> Found only >> DisableSR >> in registry. Deleted Disable SR >> 2. Rebooted >> 3. Checked System properties by right-clicking My Computer --> still no >> System Restore tab >> >> Went on to follow second set of instructions (Look on line 278 left side. >> http://www.kellys-korner-xp.com/xp_tweaks.htm) >> 1. Downloaded and used registry edit 278 >> 2. Rebooted >> 3. Checked System properties by right-clicking My Computer --> still no >> System Restore tab >> >> Went on the third part of instructions - checking to see if my compu has >> a Malware/Virus infection. >> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >> >> Any other thoughts/suggestions? >> >> >> "Lem" <lemp40@hotmail.com> wrote in message >> news:%23EU4xpa5HHA.1484@TK2MSFTNGP06.phx.gbl... >>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>> >>> And specifically, http://bertk.mvps.org/html/error.html#1 >>> >>> -- >>> Lem MS MVP -- Networking >> >>> Matty wrote: >>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>> Just before I upgraded, I created a restore point. So, up to that time >>>> I >>>> know System restore was working. >>>> >>>> After upgrading, >>>> - when I click on System Restore in the Control Panel, it says "System >>>> restore has been turned off by group pollicy. To turn on ST, contact >>>> your >>>> system admin." >>>> >>>> When I right click on My Computer to get to System Properties, there is >>>> no System Restore tab. >>>> >>>> When I go to Services - System Restore Service, the status says >>>> "stopped". I then select either Auto, Manual and then click Start. In >>>> both cases, I get "Could not start the SR Service service on Local >>>> Computer. Error 5: Access is denied." >>>> >>>> On some message boards, they suggest re-installing sr.inf. So I went >>>> into Windows/inf, right clicked on sr.inf and chose install. It went >>>> through the motion of installing but after restarting, SR still isn't >>>> working I still get the same error messages. >>>> >>>> How do I get my SR to work again? >> >> >>
Guest Bert Kinney Posted August 25, 2007 Posted August 25, 2007 Re: System restore not working Hi Matty, See if System Restore is accessible in Safe Mode. Starting Windows XP in Safe Mode: http://bertk.mvps.org/html/safemode.html Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org Matty wrote: > Followed your suggestion: > Re-installed sr.inf > Rebooted > > Results > 1. Still no System restore in System Properties > 2. Clicked on System Restore in Control Panel - message "System Restore is > not able to protect your computer. Please restart your computer, and then > run Sytem Restore again." > 3. Restarted compu > 4. Still no System restore in System Properties > 5. Clicked on System Restore in Control Panel - message "System Restore is > not able to protect your computer. Please restart your computer, and then > run Sytem Restore again." > > :( > > > "Bert Kinney" wrote >> Hi Matty, >> >> The next step would be to reinstall System Restore. >> >> How to reinstall System Restore in Windows XP: >> http://bertk.mvps.org/html/reinstall.html >> >> Regards, >> Bert Kinney MS-MVP Shell/User >> http://bertk.mvps.org >> Member: http://dts-l.org >> >> Matty wrote: >>> The first link <http://bertk.mvps.org/> is about using SR to restore >>> Windows >>> to a previous state while in Normal or Safe mode. >>> This wasn't applicable in my case because >>> 1. I'm not trying to restore Windows to a previous state. >>> 2. Even if I want to restore Windows to a previous state, I can't because >>> System Restore isn't working in my compu. See the details about this in >>> my first post. >>> >>> The first item in the second link http://bertk.mvps.org/html/error.html#1 >>> appears to be useful = Error: Can't Access System Restore - Disabled by >>> Group Policy - or System Restore tab missing >>> >>> Here's what happened after I followed instructions on that webpage: >>> >>> First set on instructions: >>> 1. Delete DisableSR and DisableConfig in registry ---> Found only >>> DisableSR >>> in registry. Deleted Disable SR >>> 2. Rebooted >>> 3. Checked System properties by right-clicking My Computer --> still no >>> System Restore tab >>> >>> Went on to follow second set of instructions (Look on line 278 left side. >>> http://www.kellys-korner-xp.com/xp_tweaks.htm) >>> 1. Downloaded and used registry edit 278 >>> 2. Rebooted >>> 3. Checked System properties by right-clicking My Computer --> still no >>> System Restore tab >>> >>> Went on the third part of instructions - checking to see if my compu has >>> a Malware/Virus infection. >>> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >>> >>> Any other thoughts/suggestions? >>> >>> >>> "Lem" wrote >>>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>>> >>>> And specifically, http://bertk.mvps.org/html/error.html#1 >>>> >>>> -- >>>> Lem MS MVP -- Networking >>>> Matty wrote: >>>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>>> Just before I upgraded, I created a restore point. So, up to that time >>>>> I know System restore was working. >>>>> >>>>> After upgrading, >>>>> - when I click on System Restore in the Control Panel, it says "System >>>>> restore has been turned off by group pollicy. To turn on ST, contact >>>>> your system admin." >>>>> >>>>> When I right click on My Computer to get to System Properties, there is >>>>> no System Restore tab. >>>>> >>>>> When I go to Services - System Restore Service, the status says >>>>> "stopped". I then select either Auto, Manual and then click Start. In >>>>> both cases, I get "Could not start the SR Service service on Local >>>>> Computer. Error 5: Access is denied." >>>>> >>>>> On some message boards, they suggest re-installing sr.inf. So I went >>>>> into Windows/inf, right clicked on sr.inf and chose install. It went >>>>> through the motion of installing but after restarting, SR still isn't >>>>> working I still get the same error messages. >>>>> >>>>> How do I get my SR to work again?
Guest Matty Posted August 25, 2007 Posted August 25, 2007 Re: System restore not working I've actually tried this several times before, tried it again just now. While in Safe Mode: 1. System restore tab is missing from System Properties 2. When I "start" System Restore in "Services" (Admin tools), I get "Could not start the SR Service service on Local Computer. Error 5: Access is denied" "Bert Kinney" <bert@NSmvps.org> wrote in message news:OHFdOir5HHA.536@TK2MSFTNGP06.phx.gbl... > Hi Matty, > > See if System Restore is accessible in Safe Mode. > > Starting Windows XP in Safe Mode: > http://bertk.mvps.org/html/safemode.html > > Regards, > Bert Kinney MS-MVP Shell/User > http://bertk.mvps.org > Member: http://dts-l.org > > Matty wrote: >> Followed your suggestion: >> Re-installed sr.inf >> Rebooted >> >> Results >> 1. Still no System restore in System Properties >> 2. Clicked on System Restore in Control Panel - message "System Restore >> is >> not able to protect your computer. Please restart your computer, and then >> run Sytem Restore again." >> 3. Restarted compu >> 4. Still no System restore in System Properties >> 5. Clicked on System Restore in Control Panel - message "System Restore >> is >> not able to protect your computer. Please restart your computer, and then >> run Sytem Restore again." >> >> :( >> >> >> "Bert Kinney" wrote >>> Hi Matty, >>> >>> The next step would be to reinstall System Restore. >>> >>> How to reinstall System Restore in Windows XP: >>> http://bertk.mvps.org/html/reinstall.html >>> >>> Regards, >>> Bert Kinney MS-MVP Shell/User >>> http://bertk.mvps.org >>> Member: http://dts-l.org >>> >>> Matty wrote: >>>> The first link <http://bertk.mvps.org/> is about using SR to restore >>>> Windows >>>> to a previous state while in Normal or Safe mode. >>>> This wasn't applicable in my case because >>>> 1. I'm not trying to restore Windows to a previous state. >>>> 2. Even if I want to restore Windows to a previous state, I can't >>>> because >>>> System Restore isn't working in my compu. See the details about this >>>> in >>>> my first post. >>>> >>>> The first item in the second link >>>> http://bertk.mvps.org/html/error.html#1 >>>> appears to be useful = Error: Can't Access System Restore - Disabled by >>>> Group Policy - or System Restore tab missing >>>> >>>> Here's what happened after I followed instructions on that webpage: >>>> >>>> First set on instructions: >>>> 1. Delete DisableSR and DisableConfig in registry ---> Found only >>>> DisableSR >>>> in registry. Deleted Disable SR >>>> 2. Rebooted >>>> 3. Checked System properties by right-clicking My Computer --> still >>>> no >>>> System Restore tab >>>> >>>> Went on to follow second set of instructions (Look on line 278 left >>>> side. >>>> http://www.kellys-korner-xp.com/xp_tweaks.htm) >>>> 1. Downloaded and used registry edit 278 >>>> 2. Rebooted >>>> 3. Checked System properties by right-clicking My Computer --> still >>>> no >>>> System Restore tab >>>> >>>> Went on the third part of instructions - checking to see if my compu >>>> has >>>> a Malware/Virus infection. >>>> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >>>> >>>> Any other thoughts/suggestions? >>>> >>>> >>>> "Lem" wrote >>>>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>>>> >>>>> And specifically, http://bertk.mvps.org/html/error.html#1 >>>>> >>>>> -- >>>>> Lem MS MVP -- Networking >>>>> Matty wrote: >>>>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>>>> Just before I upgraded, I created a restore point. So, up to that >>>>>> time >>>>>> I know System restore was working. >>>>>> >>>>>> After upgrading, >>>>>> - when I click on System Restore in the Control Panel, it says >>>>>> "System >>>>>> restore has been turned off by group pollicy. To turn on ST, contact >>>>>> your system admin." >>>>>> >>>>>> When I right click on My Computer to get to System Properties, there >>>>>> is >>>>>> no System Restore tab. >>>>>> >>>>>> When I go to Services - System Restore Service, the status says >>>>>> "stopped". I then select either Auto, Manual and then click Start. >>>>>> In >>>>>> both cases, I get "Could not start the SR Service service on Local >>>>>> Computer. Error 5: Access is denied." >>>>>> >>>>>> On some message boards, they suggest re-installing sr.inf. So I went >>>>>> into Windows/inf, right clicked on sr.inf and chose install. It went >>>>>> through the motion of installing but after restarting, SR still isn't >>>>>> working I still get the same error messages. >>>>>> >>>>>> How do I get my SR to work again?
Guest Matty Posted August 25, 2007 Posted August 25, 2007 Re: System restore not working I don't know if this will help but here are some more info that may or may not be relevant: 1. Checked Event viewer and found these: Event Type: Error Event Source: SRService Event Category: None Event ID: 104 Date: 8/23/07 Time: 6:32:52 PM User: N/A Computer: NGE Description: The System Restore initialization process failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 05 00 00 00 .... 2. Went back to your webpage (http://bertk.mvps.org/html/error.html#7) to look up this error description. Webpage says: C:\ Drive no available or excluded from System Properties This can occur if the C: drive is replaced with a new drive and move to the secondary position (D:) and the System Volume Information folder is left in place. 3. I didn't install any new drive. I do have two partitions: C: NTFS PRESARIO_RP D: FAT32 Note - D is the recovery partition that was pre-installed in my compu. 4. I remember that during my upgrading to XP Pro, I got a lot of the same error message for many many files. The error message was: Error occurred while copying file ______. Cannot copy file to destination directory. Click Retry or Cancel. Some of these files were pinball.ex_, sound111.wa_ (and a bunch of other sound#.wa_ files; # referring to different numbres); a bunch of what seems to be MS OE files (wabimp.dl_, wabfind.dl_, msoe.dl_, etc.), wmplayer.ex_. I just clicked "Cancel" in each case, assuming that I can always check later if MSOE or some other program does not work. After I was done installing XP Pro and checked the programs that I asummed were associated with the files that couldn't be copied - MSOE working; had to re-install WMP; IE6 was in place instead of IE7 so I had to re-install IE7. 5. After upgrading to XP Pro, I had a problem with hal.dll either missing or corrupt. I followed the bootcfg /rebuild instructions on a post about a similar problem. 6. After upgrading to XP Pro, on startup I had to choose between C: and MiniNT (MiniNT is on D:). Since I know D: is just a recovery partition, I of course chose to boot from C. 7. After upgrading to XP Pro, on startup boot.ini makes me select from XP Pro and XP Home. This was addressed in another post here as an entry in boot.ini that I can safely delete (XP Home was pointing to the same partition). Quite lengthy but I hope this will shed more light on my System Restore problem. "Matty" <matriarka@shaw.ca.invalid> wrote in message news:OmvgFSw5HHA.5184@TK2MSFTNGP03.phx.gbl... > I've actually tried this several times before, tried it again just now. > > While in Safe Mode: > 1. System restore tab is missing from System Properties > 2. When I "start" System Restore in "Services" (Admin tools), I get "Could > not start the SR Service service on Local Computer. Error 5: Access is > denied" > > > > "Bert Kinney" <bert@NSmvps.org> wrote in message > news:OHFdOir5HHA.536@TK2MSFTNGP06.phx.gbl... >> Hi Matty, >> >> See if System Restore is accessible in Safe Mode. >> >> Starting Windows XP in Safe Mode: >> http://bertk.mvps.org/html/safemode.html >> >> Regards, >> Bert Kinney MS-MVP Shell/User >> http://bertk.mvps.org >> Member: http://dts-l.org >> >> Matty wrote: >>> Followed your suggestion: >>> Re-installed sr.inf >>> Rebooted >>> >>> Results >>> 1. Still no System restore in System Properties >>> 2. Clicked on System Restore in Control Panel - message "System Restore >>> is >>> not able to protect your computer. Please restart your computer, and >>> then >>> run Sytem Restore again." >>> 3. Restarted compu >>> 4. Still no System restore in System Properties >>> 5. Clicked on System Restore in Control Panel - message "System Restore >>> is >>> not able to protect your computer. Please restart your computer, and >>> then >>> run Sytem Restore again." >>> >>> :( >>> >>> >>> "Bert Kinney" wrote >>>> Hi Matty, >>>> >>>> The next step would be to reinstall System Restore. >>>> >>>> How to reinstall System Restore in Windows XP: >>>> http://bertk.mvps.org/html/reinstall.html >>>> >>>> Regards, >>>> Bert Kinney MS-MVP Shell/User >>>> http://bertk.mvps.org >>>> Member: http://dts-l.org >>>> >>>> Matty wrote: >>>>> The first link <http://bertk.mvps.org/> is about using SR to restore >>>>> Windows >>>>> to a previous state while in Normal or Safe mode. >>>>> This wasn't applicable in my case because >>>>> 1. I'm not trying to restore Windows to a previous state. >>>>> 2. Even if I want to restore Windows to a previous state, I can't >>>>> because >>>>> System Restore isn't working in my compu. See the details about this >>>>> in >>>>> my first post. >>>>> >>>>> The first item in the second link >>>>> http://bertk.mvps.org/html/error.html#1 >>>>> appears to be useful = Error: Can't Access System Restore - Disabled >>>>> by >>>>> Group Policy - or System Restore tab missing >>>>> >>>>> Here's what happened after I followed instructions on that webpage: >>>>> >>>>> First set on instructions: >>>>> 1. Delete DisableSR and DisableConfig in registry ---> Found only >>>>> DisableSR >>>>> in registry. Deleted Disable SR >>>>> 2. Rebooted >>>>> 3. Checked System properties by right-clicking My Computer --> still >>>>> no >>>>> System Restore tab >>>>> >>>>> Went on to follow second set of instructions (Look on line 278 left >>>>> side. >>>>> http://www.kellys-korner-xp.com/xp_tweaks.htm) >>>>> 1. Downloaded and used registry edit 278 >>>>> 2. Rebooted >>>>> 3. Checked System properties by right-clicking My Computer --> still >>>>> no >>>>> System Restore tab >>>>> >>>>> Went on the third part of instructions - checking to see if my compu >>>>> has >>>>> a Malware/Virus infection. >>>>> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >>>>> >>>>> Any other thoughts/suggestions? >>>>> >>>>> >>>>> "Lem" wrote >>>>>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>>>>> >>>>>> And specifically, http://bertk.mvps.org/html/error.html#1 >>>>>> >>>>>> -- >>>>>> Lem MS MVP -- Networking >>>>>> Matty wrote: >>>>>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>>>>> Just before I upgraded, I created a restore point. So, up to that >>>>>>> time >>>>>>> I know System restore was working. >>>>>>> >>>>>>> After upgrading, >>>>>>> - when I click on System Restore in the Control Panel, it says >>>>>>> "System >>>>>>> restore has been turned off by group pollicy. To turn on ST, contact >>>>>>> your system admin." >>>>>>> >>>>>>> When I right click on My Computer to get to System Properties, there >>>>>>> is >>>>>>> no System Restore tab. >>>>>>> >>>>>>> When I go to Services - System Restore Service, the status says >>>>>>> "stopped". I then select either Auto, Manual and then click Start. >>>>>>> In >>>>>>> both cases, I get "Could not start the SR Service service on Local >>>>>>> Computer. Error 5: Access is denied." >>>>>>> >>>>>>> On some message boards, they suggest re-installing sr.inf. So I >>>>>>> went >>>>>>> into Windows/inf, right clicked on sr.inf and chose install. It >>>>>>> went >>>>>>> through the motion of installing but after restarting, SR still >>>>>>> isn't >>>>>>> working I still get the same error messages. >>>>>>> >>>>>>> How do I get my SR to work again? > >
Guest Matty Posted August 25, 2007 Posted August 25, 2007 Re: System restore not working - Working now but don't really know how Re: System restore not working - Working now but don't really know how My SR is up and running again. I don't exactly know what caused it to run again since most of what I was currently doing were just check ups; no installations. 1. Booted from XP PRO CD and did fixboot in Recovery Console Rebooted - SR still not working 2. Thought of trying to reinstall sys.inf again from Pro SP2 CD following this http://bertk.mvps.org/html/reinstall.html. So I had several sessions of booting from CD to check for destination folder - didn't really achieve my goal of finding out the destination folder since I never saw an Extracting To dialog box. Since the link mentioned reinstalling from XP SP2, I thought I should try downloading just this XP SP2 and use that instead of my CD. 3. Back to compu - Still following http://bertk.mvps.org/html/reinstall.html, I moved i386 folder to prep for reinstalling. 4. Also opened the CD (while in Windows Normal mode) to see if there's an option under "Install Win XP" to repair the installation. There was none so I quit the CD. 5. So far, except for the fixboot, all I've done was just check back and forth to find some more clues. 6. In the midst of all these checking back and forth, I thought I should check my System Properties again. Lo and behold, SR is back!!! Without my last SR point though (Aug. 23) although I can still see the old restore file (from the date and time I created the restore point before upgrading to WinXP Pro last Aug 23) in my Sys Vol Info folder. I would think that doesn't matter anymore since that old restore file was for my XP Home which I wouldn't want to go back to anyway after all the trouble I went through to upgrade to WinXP Pro and make it work. Maybe all that repetitive restarting helped. I don't know ... just glad SR is back. "Matty" <matriarka@shaw.ca.invalid> wrote in message news:%23JH9Ngz5HHA.4964@TK2MSFTNGP06.phx.gbl... >I don't know if this will help but here are some more info that may or may >not be relevant: > > 1. Checked Event viewer and found these: > Event Type: Error > Event Source: SRService > Event Category: None > Event ID: 104 > Date: 8/23/07 > Time: 6:32:52 PM > User: N/A > Computer: NGE > Description: > The System Restore initialization process failed. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 05 00 00 00 .... > > 2. Went back to your webpage (http://bertk.mvps.org/html/error.html#7) to > look up this error description. Webpage says: > C:\ Drive no available or excluded from System Properties > This can occur if the C: drive is replaced with a new drive and move to > the secondary position (D:) and the System Volume Information folder is > left in place. > > 3. I didn't install any new drive. I do have two partitions: > > C: NTFS > PRESARIO_RP D: FAT32 > > Note - D is the recovery partition that was pre-installed in my compu. > > 4. I remember that during my upgrading to XP Pro, I got a lot of the same > error message for many many files. The error message was: > > Error occurred while copying file ______. Cannot copy file to destination > directory. Click Retry or Cancel. > > Some of these files were pinball.ex_, sound111.wa_ (and a bunch of other > sound#.wa_ files; # referring to different numbres); a bunch of what seems > to be MS OE files (wabimp.dl_, wabfind.dl_, msoe.dl_, etc.), wmplayer.ex_. > > I just clicked "Cancel" in each case, assuming that I can always check > later if MSOE or some other program does not work. > After I was done installing XP Pro and checked the programs that I asummed > were associated with the files that couldn't be copied - MSOE working; > had to re-install WMP; IE6 was in place instead of IE7 so I had to > re-install IE7. > > 5. After upgrading to XP Pro, I had a problem with hal.dll either missing > or corrupt. I followed the bootcfg /rebuild instructions on a post > about a similar problem. > > 6. After upgrading to XP Pro, on startup I had to choose between C: and > MiniNT (MiniNT is on D:). Since I know D: is just a recovery partition, I > of course chose to boot from C. > > 7. After upgrading to XP Pro, on startup boot.ini makes me select from XP > Pro and XP Home. This was addressed in another post here as an entry in > boot.ini that I can safely delete (XP Home was pointing to the same > partition). > > Quite lengthy but I hope this will shed more light on my System Restore > problem. > > > > "Matty" <matriarka@shaw.ca.invalid> wrote in message > news:OmvgFSw5HHA.5184@TK2MSFTNGP03.phx.gbl... >> I've actually tried this several times before, tried it again just now. >> >> While in Safe Mode: >> 1. System restore tab is missing from System Properties >> 2. When I "start" System Restore in "Services" (Admin tools), I get >> "Could not start the SR Service service on Local Computer. Error 5: >> Access is denied" >> >> >> >> "Bert Kinney" <bert@NSmvps.org> wrote in message >> news:OHFdOir5HHA.536@TK2MSFTNGP06.phx.gbl... >>> Hi Matty, >>> >>> See if System Restore is accessible in Safe Mode. >>> >>> Starting Windows XP in Safe Mode: >>> http://bertk.mvps.org/html/safemode.html >>> >>> Regards, >>> Bert Kinney MS-MVP Shell/User >>> http://bertk.mvps.org >>> Member: http://dts-l.org >>> >>> Matty wrote: >>>> Followed your suggestion: >>>> Re-installed sr.inf >>>> Rebooted >>>> >>>> Results >>>> 1. Still no System restore in System Properties >>>> 2. Clicked on System Restore in Control Panel - message "System Restore >>>> is >>>> not able to protect your computer. Please restart your computer, and >>>> then >>>> run Sytem Restore again." >>>> 3. Restarted compu >>>> 4. Still no System restore in System Properties >>>> 5. Clicked on System Restore in Control Panel - message "System Restore >>>> is >>>> not able to protect your computer. Please restart your computer, and >>>> then >>>> run Sytem Restore again." >>>> >>>> :( >>>> >>>> >>>> "Bert Kinney" wrote >>>>> Hi Matty, >>>>> >>>>> The next step would be to reinstall System Restore. >>>>> >>>>> How to reinstall System Restore in Windows XP: >>>>> http://bertk.mvps.org/html/reinstall.html >>>>> >>>>> Regards, >>>>> Bert Kinney MS-MVP Shell/User >>>>> http://bertk.mvps.org >>>>> Member: http://dts-l.org >>>>> >>>>> Matty wrote: >>>>>> The first link <http://bertk.mvps.org/> is about using SR to restore >>>>>> Windows >>>>>> to a previous state while in Normal or Safe mode. >>>>>> This wasn't applicable in my case because >>>>>> 1. I'm not trying to restore Windows to a previous state. >>>>>> 2. Even if I want to restore Windows to a previous state, I can't >>>>>> because >>>>>> System Restore isn't working in my compu. See the details about this >>>>>> in >>>>>> my first post. >>>>>> >>>>>> The first item in the second link >>>>>> http://bertk.mvps.org/html/error.html#1 >>>>>> appears to be useful = Error: Can't Access System Restore - Disabled >>>>>> by >>>>>> Group Policy - or System Restore tab missing >>>>>> >>>>>> Here's what happened after I followed instructions on that webpage: >>>>>> >>>>>> First set on instructions: >>>>>> 1. Delete DisableSR and DisableConfig in registry ---> Found only >>>>>> DisableSR >>>>>> in registry. Deleted Disable SR >>>>>> 2. Rebooted >>>>>> 3. Checked System properties by right-clicking My Computer --> still >>>>>> no >>>>>> System Restore tab >>>>>> >>>>>> Went on to follow second set of instructions (Look on line 278 left >>>>>> side. >>>>>> http://www.kellys-korner-xp.com/xp_tweaks.htm) >>>>>> 1. Downloaded and used registry edit 278 >>>>>> 2. Rebooted >>>>>> 3. Checked System properties by right-clicking My Computer --> still >>>>>> no >>>>>> System Restore tab >>>>>> >>>>>> Went on the third part of instructions - checking to see if my compu >>>>>> has >>>>>> a Malware/Virus infection. >>>>>> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >>>>>> >>>>>> Any other thoughts/suggestions? >>>>>> >>>>>> >>>>>> "Lem" wrote >>>>>>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>>>>>> >>>>>>> And specifically, http://bertk.mvps.org/html/error.html#1 >>>>>>> >>>>>>> -- >>>>>>> Lem MS MVP -- Networking >>>>>>> Matty wrote: >>>>>>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>>>>>> Just before I upgraded, I created a restore point. So, up to that >>>>>>>> time >>>>>>>> I know System restore was working. >>>>>>>> >>>>>>>> After upgrading, >>>>>>>> - when I click on System Restore in the Control Panel, it says >>>>>>>> "System >>>>>>>> restore has been turned off by group pollicy. To turn on ST, >>>>>>>> contact >>>>>>>> your system admin." >>>>>>>> >>>>>>>> When I right click on My Computer to get to System Properties, >>>>>>>> there is >>>>>>>> no System Restore tab. >>>>>>>> >>>>>>>> When I go to Services - System Restore Service, the status says >>>>>>>> "stopped". I then select either Auto, Manual and then click Start. >>>>>>>> In >>>>>>>> both cases, I get "Could not start the SR Service service on Local >>>>>>>> Computer. Error 5: Access is denied." >>>>>>>> >>>>>>>> On some message boards, they suggest re-installing sr.inf. So I >>>>>>>> went >>>>>>>> into Windows/inf, right clicked on sr.inf and chose install. It >>>>>>>> went >>>>>>>> through the motion of installing but after restarting, SR still >>>>>>>> isn't >>>>>>>> working I still get the same error messages. >>>>>>>> >>>>>>>> How do I get my SR to work again? >> >> > >
Guest Matty Posted August 25, 2007 Posted August 25, 2007 Re: System restore not working - Working now but don't really know how Re: System restore not working - Working now but don't really know how > I would think that doesn't matter anymore since that old restore file was > for my XP Home which I wouldn't want to go back to anyway after all the > trouble I went through to upgrade to WinXP Pro and make it work. Forgot that the old SR point wouldn't matter anyway since it wouldn't work (?) with a new OS. "Matty" <matriarka@shaw.ca.invalid> wrote in message news:uNgoKk05HHA.4008@TK2MSFTNGP03.phx.gbl... > My SR is up and running again. > > I don't exactly know what caused it to run again since most of what I was > currently doing were just check ups; no installations. > > 1. Booted from XP PRO CD and did fixboot in Recovery Console > Rebooted - SR still not working > > 2. Thought of trying to reinstall sys.inf again from Pro SP2 CD following > this http://bertk.mvps.org/html/reinstall.html. So I had several sessions > of booting from CD to check for destination folder - didn't really achieve > my goal of finding out the destination folder since I never saw an > Extracting To dialog box. > > Since the link mentioned reinstalling from XP SP2, I thought I should try > downloading just this XP SP2 and use that instead of my CD. > > 3. Back to compu - Still following > http://bertk.mvps.org/html/reinstall.html, I moved i386 folder to prep for > reinstalling. > > 4. Also opened the CD (while in Windows Normal mode) to see if there's an > option under "Install Win XP" to repair the installation. There was none > so I quit the CD. > > 5. So far, except for the fixboot, all I've done was just check back and > forth to find some more clues. > > 6. In the midst of all these checking back and forth, I thought I should > check my System Properties again. > Lo and behold, SR is back!!! Without my last SR point though (Aug. 23) > although I can still see the old restore file (from the date and time I > created the restore point before upgrading to WinXP Pro last Aug 23) in my > Sys Vol Info folder. I would think that doesn't matter anymore since > that old restore file was for my XP Home which I wouldn't want to go back > to anyway after all the trouble I went through to upgrade to WinXP Pro and > make it work. > > Maybe all that repetitive restarting helped. > I don't know ... just glad SR is back. > > > > "Matty" <matriarka@shaw.ca.invalid> wrote in message > news:%23JH9Ngz5HHA.4964@TK2MSFTNGP06.phx.gbl... >>I don't know if this will help but here are some more info that may or may >>not be relevant: >> >> 1. Checked Event viewer and found these: >> Event Type: Error >> Event Source: SRService >> Event Category: None >> Event ID: 104 >> Date: 8/23/07 >> Time: 6:32:52 PM >> User: N/A >> Computer: NGE >> Description: >> The System Restore initialization process failed. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> Data: >> 0000: 05 00 00 00 .... >> >> 2. Went back to your webpage (http://bertk.mvps.org/html/error.html#7) to >> look up this error description. Webpage says: >> C:\ Drive no available or excluded from System Properties >> This can occur if the C: drive is replaced with a new drive and move to >> the secondary position (D:) and the System Volume Information folder is >> left in place. >> >> 3. I didn't install any new drive. I do have two partitions: >> >> C: NTFS >> PRESARIO_RP D: FAT32 >> >> Note - D is the recovery partition that was pre-installed in my compu. >> >> 4. I remember that during my upgrading to XP Pro, I got a lot of the same >> error message for many many files. The error message was: >> >> Error occurred while copying file ______. Cannot copy file to destination >> directory. Click Retry or Cancel. >> >> Some of these files were pinball.ex_, sound111.wa_ (and a bunch of other >> sound#.wa_ files; # referring to different numbres); a bunch of what >> seems to be MS OE files (wabimp.dl_, wabfind.dl_, msoe.dl_, etc.), >> wmplayer.ex_. >> >> I just clicked "Cancel" in each case, assuming that I can always check >> later if MSOE or some other program does not work. >> After I was done installing XP Pro and checked the programs that I >> asummed were associated with the files that couldn't be copied - MSOE >> working; had to re-install WMP; IE6 was in place instead of IE7 so I had >> to re-install IE7. >> >> 5. After upgrading to XP Pro, I had a problem with hal.dll either missing >> or corrupt. I followed the bootcfg /rebuild instructions on a post >> about a similar problem. >> >> 6. After upgrading to XP Pro, on startup I had to choose between C: and >> MiniNT (MiniNT is on D:). Since I know D: is just a recovery partition, >> I of course chose to boot from C. >> >> 7. After upgrading to XP Pro, on startup boot.ini makes me select from XP >> Pro and XP Home. This was addressed in another post here as an entry in >> boot.ini that I can safely delete (XP Home was pointing to the same >> partition). >> >> Quite lengthy but I hope this will shed more light on my System Restore >> problem. >> >> >> >> "Matty" <matriarka@shaw.ca.invalid> wrote in message >> news:OmvgFSw5HHA.5184@TK2MSFTNGP03.phx.gbl... >>> I've actually tried this several times before, tried it again just now. >>> >>> While in Safe Mode: >>> 1. System restore tab is missing from System Properties >>> 2. When I "start" System Restore in "Services" (Admin tools), I get >>> "Could not start the SR Service service on Local Computer. Error 5: >>> Access is denied" >>> >>> >>> >>> "Bert Kinney" <bert@NSmvps.org> wrote in message >>> news:OHFdOir5HHA.536@TK2MSFTNGP06.phx.gbl... >>>> Hi Matty, >>>> >>>> See if System Restore is accessible in Safe Mode. >>>> >>>> Starting Windows XP in Safe Mode: >>>> http://bertk.mvps.org/html/safemode.html >>>> >>>> Regards, >>>> Bert Kinney MS-MVP Shell/User >>>> http://bertk.mvps.org >>>> Member: http://dts-l.org >>>> >>>> Matty wrote: >>>>> Followed your suggestion: >>>>> Re-installed sr.inf >>>>> Rebooted >>>>> >>>>> Results >>>>> 1. Still no System restore in System Properties >>>>> 2. Clicked on System Restore in Control Panel - message "System >>>>> Restore is >>>>> not able to protect your computer. Please restart your computer, and >>>>> then >>>>> run Sytem Restore again." >>>>> 3. Restarted compu >>>>> 4. Still no System restore in System Properties >>>>> 5. Clicked on System Restore in Control Panel - message "System >>>>> Restore is >>>>> not able to protect your computer. Please restart your computer, and >>>>> then >>>>> run Sytem Restore again." >>>>> >>>>> :( >>>>> >>>>> >>>>> "Bert Kinney" wrote >>>>>> Hi Matty, >>>>>> >>>>>> The next step would be to reinstall System Restore. >>>>>> >>>>>> How to reinstall System Restore in Windows XP: >>>>>> http://bertk.mvps.org/html/reinstall.html >>>>>> >>>>>> Regards, >>>>>> Bert Kinney MS-MVP Shell/User >>>>>> http://bertk.mvps.org >>>>>> Member: http://dts-l.org >>>>>> >>>>>> Matty wrote: >>>>>>> The first link <http://bertk.mvps.org/> is about using SR to restore >>>>>>> Windows >>>>>>> to a previous state while in Normal or Safe mode. >>>>>>> This wasn't applicable in my case because >>>>>>> 1. I'm not trying to restore Windows to a previous state. >>>>>>> 2. Even if I want to restore Windows to a previous state, I can't >>>>>>> because >>>>>>> System Restore isn't working in my compu. See the details about >>>>>>> this in >>>>>>> my first post. >>>>>>> >>>>>>> The first item in the second link >>>>>>> http://bertk.mvps.org/html/error.html#1 >>>>>>> appears to be useful = Error: Can't Access System Restore - Disabled >>>>>>> by >>>>>>> Group Policy - or System Restore tab missing >>>>>>> >>>>>>> Here's what happened after I followed instructions on that webpage: >>>>>>> >>>>>>> First set on instructions: >>>>>>> 1. Delete DisableSR and DisableConfig in registry ---> Found only >>>>>>> DisableSR >>>>>>> in registry. Deleted Disable SR >>>>>>> 2. Rebooted >>>>>>> 3. Checked System properties by right-clicking My Computer --> >>>>>>> still no >>>>>>> System Restore tab >>>>>>> >>>>>>> Went on to follow second set of instructions (Look on line 278 left >>>>>>> side. >>>>>>> http://www.kellys-korner-xp.com/xp_tweaks.htm) >>>>>>> 1. Downloaded and used registry edit 278 >>>>>>> 2. Rebooted >>>>>>> 3. Checked System properties by right-clicking My Computer --> >>>>>>> still no >>>>>>> System Restore tab >>>>>>> >>>>>>> Went on the third part of instructions - checking to see if my compu >>>>>>> has >>>>>>> a Malware/Virus infection. >>>>>>> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >>>>>>> >>>>>>> Any other thoughts/suggestions? >>>>>>> >>>>>>> >>>>>>> "Lem" wrote >>>>>>>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>>>>>>> >>>>>>>> And specifically, http://bertk.mvps.org/html/error.html#1 >>>>>>>> >>>>>>>> -- >>>>>>>> Lem MS MVP -- Networking >>>>>>>> Matty wrote: >>>>>>>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>>>>>>> Just before I upgraded, I created a restore point. So, up to that >>>>>>>>> time >>>>>>>>> I know System restore was working. >>>>>>>>> >>>>>>>>> After upgrading, >>>>>>>>> - when I click on System Restore in the Control Panel, it says >>>>>>>>> "System >>>>>>>>> restore has been turned off by group pollicy. To turn on ST, >>>>>>>>> contact >>>>>>>>> your system admin." >>>>>>>>> >>>>>>>>> When I right click on My Computer to get to System Properties, >>>>>>>>> there is >>>>>>>>> no System Restore tab. >>>>>>>>> >>>>>>>>> When I go to Services - System Restore Service, the status says >>>>>>>>> "stopped". I then select either Auto, Manual and then click >>>>>>>>> Start. In >>>>>>>>> both cases, I get "Could not start the SR Service service on Local >>>>>>>>> Computer. Error 5: Access is denied." >>>>>>>>> >>>>>>>>> On some message boards, they suggest re-installing sr.inf. So I >>>>>>>>> went >>>>>>>>> into Windows/inf, right clicked on sr.inf and chose install. It >>>>>>>>> went >>>>>>>>> through the motion of installing but after restarting, SR still >>>>>>>>> isn't >>>>>>>>> working I still get the same error messages. >>>>>>>>> >>>>>>>>> How do I get my SR to work again? >>> >>> >> >> > >
Guest Bert Kinney Posted August 26, 2007 Posted August 26, 2007 Re: System restore not working - Working now but don't really knowhow Re: System restore not working - Working now but don't really knowhow Hi Matty, I suspect it was reinstalling of System Restore that fixed it. If there are old restore points located in the SVI folder (System Volume Information) they can be deleted. Use these instructions to access and empty the SVI folder. http://bertk.mvps.org/html/tips.html#14 Enable System Restore. Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org Member: http://dts-l.org Matty wrote: > My SR is up and running again. > > I don't exactly know what caused it to run again since most of what I was > currently doing were just check ups; no installations. > > 1. Booted from XP PRO CD and did fixboot in Recovery Console > Rebooted - SR still not working > > 2. Thought of trying to reinstall sys.inf again from Pro SP2 CD following > this http://bertk.mvps.org/html/reinstall.html. So I had several sessions > of booting from CD to check for destination folder - didn't really achieve > my goal of finding out the destination folder since I never saw an > Extracting To dialog box. > > Since the link mentioned reinstalling from XP SP2, I thought I should try > downloading just this XP SP2 and use that instead of my CD. > > 3. Back to compu - Still following > http://bertk.mvps.org/html/reinstall.html, I moved i386 folder to prep for > reinstalling. > > 4. Also opened the CD (while in Windows Normal mode) to see if there's an > option under "Install Win XP" to repair the installation. There was none so > I quit the CD. > > 5. So far, except for the fixboot, all I've done was just check back and > forth to find some more clues. > > 6. In the midst of all these checking back and forth, I thought I should > check my System Properties again. > Lo and behold, SR is back!!! Without my last SR point though (Aug. 23) > although I can still see the old restore file (from the date and time I > created the restore point before upgrading to WinXP Pro last Aug 23) in my > Sys Vol Info folder. I would think that doesn't matter anymore since that > old restore file was for my XP Home which I wouldn't want to go back to > anyway after all the trouble I went through to upgrade to WinXP Pro and make > it work. > > Maybe all that repetitive restarting helped. > I don't know ... just glad SR is back. > > > > "Matty" <matriarka@shaw.ca.invalid> wrote in message > news:%23JH9Ngz5HHA.4964@TK2MSFTNGP06.phx.gbl... >> I don't know if this will help but here are some more info that may or may >> not be relevant: >> >> 1. Checked Event viewer and found these: >> Event Type: Error >> Event Source: SRService >> Event Category: None >> Event ID: 104 >> Date: 8/23/07 >> Time: 6:32:52 PM >> User: N/A >> Computer: NGE >> Description: >> The System Restore initialization process failed. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> Data: >> 0000: 05 00 00 00 .... >> >> 2. Went back to your webpage (http://bertk.mvps.org/html/error.html#7) to >> look up this error description. Webpage says: >> C:\ Drive no available or excluded from System Properties >> This can occur if the C: drive is replaced with a new drive and move to >> the secondary position (D:) and the System Volume Information folder is >> left in place. >> >> 3. I didn't install any new drive. I do have two partitions: >> >> C: NTFS >> PRESARIO_RP D: FAT32 >> >> Note - D is the recovery partition that was pre-installed in my compu. >> >> 4. I remember that during my upgrading to XP Pro, I got a lot of the same >> error message for many many files. The error message was: >> >> Error occurred while copying file ______. Cannot copy file to destination >> directory. Click Retry or Cancel. >> >> Some of these files were pinball.ex_, sound111.wa_ (and a bunch of other >> sound#.wa_ files; # referring to different numbres); a bunch of what seems >> to be MS OE files (wabimp.dl_, wabfind.dl_, msoe.dl_, etc.), wmplayer.ex_. >> >> I just clicked "Cancel" in each case, assuming that I can always check >> later if MSOE or some other program does not work. >> After I was done installing XP Pro and checked the programs that I asummed >> were associated with the files that couldn't be copied - MSOE working; >> had to re-install WMP; IE6 was in place instead of IE7 so I had to >> re-install IE7. >> >> 5. After upgrading to XP Pro, I had a problem with hal.dll either missing >> or corrupt. I followed the bootcfg /rebuild instructions on a post >> about a similar problem. >> >> 6. After upgrading to XP Pro, on startup I had to choose between C: and >> MiniNT (MiniNT is on D:). Since I know D: is just a recovery partition, I >> of course chose to boot from C. >> >> 7. After upgrading to XP Pro, on startup boot.ini makes me select from XP >> Pro and XP Home. This was addressed in another post here as an entry in >> boot.ini that I can safely delete (XP Home was pointing to the same >> partition). >> >> Quite lengthy but I hope this will shed more light on my System Restore >> problem. >> >> >> >> "Matty" <matriarka@shaw.ca.invalid> wrote in message >> news:OmvgFSw5HHA.5184@TK2MSFTNGP03.phx.gbl... >>> I've actually tried this several times before, tried it again just now. >>> >>> While in Safe Mode: >>> 1. System restore tab is missing from System Properties >>> 2. When I "start" System Restore in "Services" (Admin tools), I get >>> "Could not start the SR Service service on Local Computer. Error 5: >>> Access is denied" >>> >>> >>> >>> "Bert Kinney" <bert@NSmvps.org> wrote in message >>> news:OHFdOir5HHA.536@TK2MSFTNGP06.phx.gbl... >>>> Hi Matty, >>>> >>>> See if System Restore is accessible in Safe Mode. >>>> >>>> Starting Windows XP in Safe Mode: >>>> http://bertk.mvps.org/html/safemode.html >>>> >>>> Regards, >>>> Bert Kinney MS-MVP Shell/User >>>> http://bertk.mvps.org >>>> Member: http://dts-l.org >>>> >>>> Matty wrote: >>>>> Followed your suggestion: >>>>> Re-installed sr.inf >>>>> Rebooted >>>>> >>>>> Results >>>>> 1. Still no System restore in System Properties >>>>> 2. Clicked on System Restore in Control Panel - message "System Restore >>>>> is >>>>> not able to protect your computer. Please restart your computer, and >>>>> then >>>>> run Sytem Restore again." >>>>> 3. Restarted compu >>>>> 4. Still no System restore in System Properties >>>>> 5. Clicked on System Restore in Control Panel - message "System Restore >>>>> is >>>>> not able to protect your computer. Please restart your computer, and >>>>> then >>>>> run Sytem Restore again." >>>>> >>>>> :( >>>>> >>>>> >>>>> "Bert Kinney" wrote >>>>>> Hi Matty, >>>>>> >>>>>> The next step would be to reinstall System Restore. >>>>>> >>>>>> How to reinstall System Restore in Windows XP: >>>>>> http://bertk.mvps.org/html/reinstall.html >>>>>> >>>>>> Regards, >>>>>> Bert Kinney MS-MVP Shell/User >>>>>> http://bertk.mvps.org >>>>>> Member: http://dts-l.org >>>>>> >>>>>> Matty wrote: >>>>>>> The first link <http://bertk.mvps.org/> is about using SR to restore >>>>>>> Windows >>>>>>> to a previous state while in Normal or Safe mode. >>>>>>> This wasn't applicable in my case because >>>>>>> 1. I'm not trying to restore Windows to a previous state. >>>>>>> 2. Even if I want to restore Windows to a previous state, I can't >>>>>>> because >>>>>>> System Restore isn't working in my compu. See the details about this >>>>>>> in >>>>>>> my first post. >>>>>>> >>>>>>> The first item in the second link >>>>>>> http://bertk.mvps.org/html/error.html#1 >>>>>>> appears to be useful = Error: Can't Access System Restore - Disabled >>>>>>> by >>>>>>> Group Policy - or System Restore tab missing >>>>>>> >>>>>>> Here's what happened after I followed instructions on that webpage: >>>>>>> >>>>>>> First set on instructions: >>>>>>> 1. Delete DisableSR and DisableConfig in registry ---> Found only >>>>>>> DisableSR >>>>>>> in registry. Deleted Disable SR >>>>>>> 2. Rebooted >>>>>>> 3. Checked System properties by right-clicking My Computer --> still >>>>>>> no >>>>>>> System Restore tab >>>>>>> >>>>>>> Went on to follow second set of instructions (Look on line 278 left >>>>>>> side. >>>>>>> http://www.kellys-korner-xp.com/xp_tweaks.htm) >>>>>>> 1. Downloaded and used registry edit 278 >>>>>>> 2. Rebooted >>>>>>> 3. Checked System properties by right-clicking My Computer --> still >>>>>>> no >>>>>>> System Restore tab >>>>>>> >>>>>>> Went on the third part of instructions - checking to see if my compu >>>>>>> has >>>>>>> a Malware/Virus infection. >>>>>>> - I have Nod32, Spybot, XoftSpySE --> nothing, no alerts >>>>>>> >>>>>>> Any other thoughts/suggestions? >>>>>>> >>>>>>> >>>>>>> "Lem" wrote >>>>>>>> All you wanted to know about System Restore: http://bertk.mvps.org/ >>>>>>>> >>>>>>>> And specifically, http://bertk.mvps.org/html/error.html#1 >>>>>>>> >>>>>>>> -- >>>>>>>> Lem MS MVP -- Networking >>>>>>>> Matty wrote: >>>>>>>>> I upgraded from WinXP Home SP2 to WinXP Pro SP2. >>>>>>>>> Just before I upgraded, I created a restore point. So, up to that >>>>>>>>> time >>>>>>>>> I know System restore was working. >>>>>>>>> >>>>>>>>> After upgrading, >>>>>>>>> - when I click on System Restore in the Control Panel, it says >>>>>>>>> "System >>>>>>>>> restore has been turned off by group pollicy. To turn on ST, >>>>>>>>> contact >>>>>>>>> your system admin." >>>>>>>>> >>>>>>>>> When I right click on My Computer to get to System Properties, >>>>>>>>> there is >>>>>>>>> no System Restore tab. >>>>>>>>> >>>>>>>>> When I go to Services - System Restore Service, the status says >>>>>>>>> "stopped". I then select either Auto, Manual and then click Start. >>>>>>>>> In >>>>>>>>> both cases, I get "Could not start the SR Service service on Local >>>>>>>>> Computer. Error 5: Access is denied." >>>>>>>>> >>>>>>>>> On some message boards, they suggest re-installing sr.inf. So I >>>>>>>>> went >>>>>>>>> into Windows/inf, right clicked on sr.inf and chose install. It >>>>>>>>> went >>>>>>>>> through the motion of installing but after restarting, SR still >>>>>>>>> isn't >>>>>>>>> working I still get the same error messages. >>>>>>>>> >>>>>>>>> How do I get my SR to work again? >>> >> > >
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