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Username and Password fields grayed out


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Guest Pete, MCP
Posted

I read the thread on this forum addressing this issue. It had no solutions.

I have searched Technet and MS Knowledge Base and found nothing. I Googled

the problem and found no more than what has been offered on this forum (i.e.

nothing).

 

Some users on our network (about 10) are experiencing this. They start the

computer from power-off. Windows loads normally and the Windows Login screen

is displayed. The User name and Password fields are unavailable (grayed

out). Rebooting the computer will normally fix the problem. No other

solutions as of yet.

 

We are running Windows XP Professional with Service Pack 2 installed. All

updates and security patches have been applied on all machines. Running

Symantec Antivirus. We are using Intel motherboards with Intel Pentium 4 and

Duo Core processors installed.

 

If there are any known solutions other than rebooting, please post them.

 

Thank you

 

(ref:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=grayed+out&dg=microsoft.public.windowsxp.general&cat=en_US_91a15a1e-b269-4291-b6b4-dc2d504ce9ef&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us )

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