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Charged for both a monthly and annual subscription through microsoft store.

Guest Sp33d0fD4rk

By Guest Sp33d0fD4rk
in Microsoft Products Support & Discussions

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Guest Sp33d0fD4rk

Guest Sp33d0fD4rk

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I was charged for Drawboard PDF Pro for 2 recurring subscriptions through the microsoft store. One was an annual plan the other was a monthly. Since this was a mistake on microsofts side I'm being overcharged and microsoft owes me money back. I've tried contacting support through chat and over the phone but they said they could only issue a refund up to 30 days, the chat representative even told me to dispute the charge with my bank. I want to emphasize that what I'm asking for is not a refund but a return of funds due to overbilling.How do I get this issue corrected? Microsoft support doesn't

 

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