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I can't connect to my MS account from my desktop, it ask me to identify an unknown email adress to confirm my ID

Guest Nicolas Gagnon1

By Guest Nicolas Gagnon1
in Microsoft Products Support & Discussions

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Guest Nicolas Gagnon1

Guest Nicolas Gagnon1

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Hi,I'm trying to connect my MS account to my desktop computer.I entered my phone number (the one linked to the account I'm writing this message with, the only one I have). Fine.Then I'm asked to "Confirm my identity" by entering a gmail adress that isn't the right one. See attached screenshot. The email adress linked to my account and phone number starts with "Ni", not "do". I never had an email adress starting with "do" and there is only one email adress linked to this account (the one starting with "ni").There is no option other than "Confirm my identity" with this false information that I d

 

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