Maximum number of allowed connections.

[Guest yba02]

Hi,

Recently, we have commissionned TS on a Windows Server 2003 Standard Edition

to allow remote users to access local applications through Citrix. Both TS

and Citrix are still in grace period.

Everything seems smooth except for 1 particular user. In an attempt to

resolve the issue, I changed TS licensing from per device to per user but it

is still the same for that user.

Regardless of the client, that user always faces the same problem. Whenever

he wants to log on to the application, he gets back an error message saying

"The terminal server has exceeded the maximum number of allowed connections."

The weirdest thing about this problem has two sides:

1 - The application uses icd-tcp protocol. Thus, it doen not even comes

near that two simultaneous RDP connections constraint.

2 - At the moment of his logon attempt, there is absolutely ZERO ica-tcp or

rda-tcp active OR DISCONNECTED sessions. I made sure of this for the latter

by setting the time for a resetting a disconnected session to 1 minute.

 

Now i reiterate, this happens only to one uers regaredless of the PC he

logon from.

Any help is highly appreciated.

 

Thanks

Yba

[Guest Michael Gould]

Re: Maximum number of allowed connections.

 

Is this happening just in this one location? Are there more than one user

in that location? What kind of data connection do they have, T1, cable,

DSL? We have 25 locations that all connect into our Citrix farm. 99% of

the time we have no issues but there will be certain locations that every

once in a while have problems, especially those that have service in the old

Bell South area. I've also seen problems with T-1's that are not dedicated

to data. There could also be a over use issue from a particular location.

 

When we bring on a new location, that is normally when we see problems,

especially dropped connections. Almost every time, we call the service

provider and ask them to run a continuous line test for 24-48 hours. We've

ended up with the provider replacing a lot of marginal hardware, either in

their routers or in the physical boxes outside.

 

HTH's

 

Michael Gould

 

 

 

"yba02" <yba02@discussions.microsoft.com> wrote in message

news:E3C89E82-8E62-4B55-8EF9-4FB4985D23FE@microsoft.com...

> Hi,

> Recently, we have commissionned TS on a Windows Server 2003 Standard

> Edition

> to allow remote users to access local applications through Citrix. Both

> TS

> and Citrix are still in grace period.

> Everything seems smooth except for 1 particular user. In an attempt to

> resolve the issue, I changed TS licensing from per device to per user but

> it

> is still the same for that user.

> Regardless of the client, that user always faces the same problem.

> Whenever

> he wants to log on to the application, he gets back an error message

> saying

> "The terminal server has exceeded the maximum number of allowed

> connections."

> The weirdest thing about this problem has two sides:

> 1 - The application uses icd-tcp protocol. Thus, it doen not even comes

> near that two simultaneous RDP connections constraint.

> 2 - At the moment of his logon attempt, there is absolutely ZERO ica-tcp

> or

> rda-tcp active OR DISCONNECTED sessions. I made sure of this for the

> latter

> by setting the time for a resetting a disconnected session to 1 minute.

>

> Now i reiterate, this happens only to one uers regaredless of the PC he

> logon from.

> Any help is highly appreciated.

>

> Thanks

> Yba