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Fatal error c000021a


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Guest neoLeoX
Posted

My pc restarts and restarts and windows never loads up

 

 

I see this error Fatal c000021a on a BLUE SCREEN after selecting the option

that removes the auto restart on error..

 

there was also STATUS 0x000001d

 

please help

I really need my pc back

 

any comment is greatly welcome

 

L.Ortega

El Paso Tx.

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Posted

RE: Fatal error c000021a

 

 

 

"neoLeoX" wrote:

> My pc restarts and restarts and windows never loads up

>

>

> I see this error Fatal c000021a on a BLUE SCREEN after selecting the option

> that removes the auto restart on error..

>

> there was also STATUS 0x000001d

>

> please help

> I really need my pc back

>

> any comment is greatly welcome

>

> L.Ortega

> El Paso Tx.

 

First, you need to rescue any data on this Hard drive (that if you have

valuable data?).

Then Try to download the Diagnostic tools from the HDD manufacturer website

to test the health of HDD, it may be having a bad/dirty cluster/bits that

causing this issue and normally running chkdsk /r will correct this error.

Then get your XP CD and perform a chkdsk /r from a recovery console or try

the Repair/Install of XP.

How to troubleshoot a "STOP 0xC000021A" error

http://support.microsoft.com/default.aspx/kb/156669/en-us

How to install and use the Recovery Console in Windows XP

http://support.microsoft.com/kb/307654

Perform a Repair Installation

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

How to perform an in-place upgrade (reinstallation) of Windows XP

http://support.microsoft.com/kb/315341

HTH.

nass

----

http://www.nasstec.co.uk


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