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Never ending install loop with Roxio


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Guest pelleindc
Posted

Hi,

 

Hopefully someone can help me with this problem.

Last week I ran a registry cleaner and software uninstall.

 

Ever since then there is a nasty never ending loop.

Immediately after startup a window pops up stating:

'Please wait while Windows configures Rexio Media Manager'

 

After a while i get following error message:

'Unable to find a certtficate file'

 

I click ok and the 'Please wait....' continues with 'Gathering required

information'.

At that time msiexec.exe takes 100% of the CPU utilization.

 

Tried ending the process in taskmgr but that jus retarts the process.

 

Tried the cancel button in the window as well but that only changes the

status message to 'Canceling' bring the CPU util to 100%.

 

What to do?

 

I do not need Roxio and I would prefer to remove the program completely.

 

Thanks in advance.

 

Pelle

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Guest sdlomi2
Posted

Re: Never ending install loop with Roxio

 

 

"pelleindc" <pelleindc@discussions.microsoft.com> wrote in message

news:E21EF653-3196-45F4-BD02-7BCB49C1417D@microsoft.com...

> Hi,

>

> Hopefully someone can help me with this problem.

> Last week I ran a registry cleaner and software uninstall.

>

> Ever since then there is a nasty never ending loop.

> Immediately after startup a window pops up stating:

> 'Please wait while Windows configures Rexio Media Manager'

>

> After a while i get following error message:

> 'Unable to find a certtficate file'

>

> I click ok and the 'Please wait....' continues with 'Gathering required

> information'.

> At that time msiexec.exe takes 100% of the CPU utilization.

>

> Tried ending the process in taskmgr but that jus retarts the process.

>

> Tried the cancel button in the window as well but that only changes the

> status message to 'Canceling' bring the CPU util to 100%.

>

> What to do?

>

> I do not need Roxio and I would prefer to remove the program completely.

>

> Thanks in advance.

>

> Pelle

Try removing in Control Panel/Add-Remove programs. If not able, go into

Win Explorer, find Roxio, look at files in right pane, activate the

"unist."-file & remove it that way. Done it w/other ap's--file may be

spelled kinda funny, but usually I can pick out the one that refers to

"Uninstall". Luck, s

Guest pelleindc
Posted

Re: Never ending install loop with Roxio

 

Thanks for the reply.

 

Tried your recommendations but none successful.

 

The program is not in the Add/Remove list

 

There is no uninstall application that I could find.

 

Any other suggestion?


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