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Remote connection and helping user from another PC


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I have this question that deals with remote connection from one PC to another

PC. I ahve a user that is constantly having issues with her computer I would

like to either 1 help her out or watch exactly what she is doing, while she

works. How does the remte connection work rom XP Pro. I would like to remote

connect via that method that way she can still work and i can minimize my

screen and watch her try and prove out some bugs that she has claimed happens.

 

Please Help

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Re: Remote connection and helping user from another PC

 

Make sure her system is set to accept the invite. Then take it from there.

 

Right click My Computer/Properties/Remote

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

 

 

"LMI" <LMI@discussions.microsoft.com> wrote in message

news:5D13ED58-CE54-438E-8916-8C31F950BF50@microsoft.com...

>I have this question that deals with remote connection from one PC to

>another

> PC. I ahve a user that is constantly having issues with her computer I

> would

> like to either 1 help her out or watch exactly what she is doing, while

> she

> works. How does the remte connection work rom XP Pro. I would like to

> remote

> connect via that method that way she can still work and i can minimize my

> screen and watch her try and prove out some bugs that she has claimed

> happens.

>

> Please Help


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