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Why does my keyboard only type numbers on the log in page, once logged in it works normally.

Guest SueKinsey

By Guest SueKinsey
in Microsoft Products Support & Discussions

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Guest SueKinsey

Guest SueKinsey

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Hi Can anyone help.I have managed with the help of this community via a previous post to get my Acer laptop keyboard typing number and letters once I am logged in but the problem now is that unless I am logged in my keyboard does not work properly. If I log out and the local log in screen comes up it will only allow me to type numbers. I managed to change my local log in to all numbers so can get into the laptop but do not understand why the keyboard will not type letters on the local log in screen page on my laptop.I tried getting rid of local log in and logging straight into Microsoft but it

 

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