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Blue Screen of Death/Black Screen Crashes and Graphics Driver Issues

Guest Annabel Booth

By Guest Annabel Booth
in Microsoft Products Support & Discussions

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Guest Annabel Booth

Guest Annabel Booth

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Hi,I was wondering if someone could help me please regarding my laptop (make: L340-17IRH Gaming Laptop (ideapad) - Type 81LL). Over the past month, my laptop has been experiencing frequent crashes - either when the screen goes completely black for up to around 10 seconds, or the blue screen of death where the laptop is forced to restart. There's been no particular pattern on when/why these crashes have occurred - I've been using either Microsoft Outlook, Microsoft Word, Google Chrome, Spotify or the EA Gaming App.The most recent BSODs have come up with the following stop codes:SYSTEM_SERVICE_E

 

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