Guest MikeB Posted August 25, 2007 Posted August 25, 2007 This is driving me up the wall. I have a dual-use computer that my daughter and I share. Frequently the sound fails and I have to jump through hoops to get it restored. Initially, this was an IBM Aptiva with a sound card. I found that if I deleted the sound card from the hardware configuration and rebooted, Windows would detect the device and reinstall it and sound would function again. Recently I totally revamped the PC, replacing the original motherboard with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ index.htm) motherboard, an Intel Core 2 Duo processor, new memory and a new harddrive. The new motherboard has integrated sound - Intel® High Definition Audio subsystem in the following configuration: 8-channel (7.1) audio subsystem with five analog audio outputs and one optical S/PDIF digital audio output using the Sigmatel* STAC9271D audio codec. And again the failure of sound occurs! I have messed around, trying to find the sound device to uninstall as I did previously, but this time the sound device is not easy to spot from the list in the Device Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ EmmaPCdevicemanager.jpg) I have found tht if I reinstall some INF files and the Sigmatel driver, sound returns to the PC. Unfortunately, it seems that every time I do this, I get another soun device in the list of sound devices: http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg So now I'm getting a bit desperate. Not only is this problem driving me up the wall, I'm losing cred with my daughter as the "Dad that can fix things!" Any advice on what I can do?
Guest DL Posted August 25, 2007 Posted August 25, 2007 Re: Recurring sound failures After installing the new motherboard you did a repair installation of Win & installed the drivers supplied with your motherboard, on cd? "MikeB" <MPBrede@gmail.com> wrote in message news:1188061826.296267.303700@i13g2000prf.googlegroups.com... This is driving me up the wall. I have a dual-use computer that my daughter and I share. Frequently the sound fails and I have to jump through hoops to get it restored. Initially, this was an IBM Aptiva with a sound card. I found that if I deleted the sound card from the hardware configuration and rebooted, Windows would detect the device and reinstall it and sound would function again. Recently I totally revamped the PC, replacing the original motherboard with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ index.htm) motherboard, an Intel Core 2 Duo processor, new memory and a new harddrive. The new motherboard has integrated sound - Intel® High Definition Audio subsystem in the following configuration: 8-channel (7.1) audio subsystem with five analog audio outputs and one optical S/PDIF digital audio output using the Sigmatel* STAC9271D audio codec. And again the failure of sound occurs! I have messed around, trying to find the sound device to uninstall as I did previously, but this time the sound device is not easy to spot from the list in the Device Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ EmmaPCdevicemanager.jpg) I have found tht if I reinstall some INF files and the Sigmatel driver, sound returns to the PC. Unfortunately, it seems that every time I do this, I get another soun device in the list of sound devices: http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg So now I'm getting a bit desperate. Not only is this problem driving me up the wall, I'm losing cred with my daughter as the "Dad that can fix things!" Any advice on what I can do?
Guest MikeB Posted August 25, 2007 Posted August 25, 2007 Re: Recurring sound failures Complete clean install, I also installed a new harddrive as I posted originally. New sound drivers from the Intel website. On Aug 25, 2:26 pm, "DL" <address@invalid> wrote: > After installing the new motherboard you did a repair installation of Win & > installed the drivers supplied with your motherboard, on cd? > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > This is driving me up the wall. I have a dual-use computer that my > daughter and I share. Frequently the sound fails and I have to jump > through hoops to get it restored. > > Initially, this was an IBM Aptiva with a sound card. I found that if I > deleted the sound card from the hardware configuration and rebooted, > Windows would detect the device and reinstall it and sound would > function again. > > Recently I totally revamped the PC, replacing the original motherboard > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > a new harddrive. > > The new motherboard has integrated sound - Intel® High Definition > Audio subsystem in the following configuration: > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > audio codec. > > And again the failure of sound occurs! I have messed around, trying to > find the sound device to uninstall as I did previously, but this time > the sound device is not easy to spot from the list in the Device > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > EmmaPCdevicemanager.jpg) > > I have found tht if I reinstall some INF files and the Sigmatel > driver, sound returns to the PC. Unfortunately, it seems that every > time I do this, I get another soun device in the list of sound > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > So now I'm getting a bit desperate. Not only is this problem driving > me up the wall, I'm losing cred with my daughter as the "Dad that can > fix things!" > > Any advice on what I can do?
Guest RJK Posted August 25, 2007 Posted August 25, 2007 Re: Recurring sound failures You didn't fit the "old" sond card from your original Aptiva guts to your new motherboard did you ? If so you MUST switch off the onboard sound chip in BIOS ....or REMOVE the pci soundcard and switch on the onbaord sound chip in bios :-) regards, Richard "MikeB" <MPBrede@gmail.com> wrote in message news:1188061826.296267.303700@i13g2000prf.googlegroups.com... This is driving me up the wall. I have a dual-use computer that my daughter and I share. Frequently the sound fails and I have to jump through hoops to get it restored. Initially, this was an IBM Aptiva with a sound card. I found that if I deleted the sound card from the hardware configuration and rebooted, Windows would detect the device and reinstall it and sound would function again. Recently I totally revamped the PC, replacing the original motherboard with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ index.htm) motherboard, an Intel Core 2 Duo processor, new memory and a new harddrive. The new motherboard has integrated sound - Intel® High Definition Audio subsystem in the following configuration: 8-channel (7.1) audio subsystem with five analog audio outputs and one optical S/PDIF digital audio output using the Sigmatel* STAC9271D audio codec. And again the failure of sound occurs! I have messed around, trying to find the sound device to uninstall as I did previously, but this time the sound device is not easy to spot from the list in the Device Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ EmmaPCdevicemanager.jpg) I have found tht if I reinstall some INF files and the Sigmatel driver, sound returns to the PC. Unfortunately, it seems that every time I do this, I get another soun device in the list of sound devices: http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg So now I'm getting a bit desperate. Not only is this problem driving me up the wall, I'm losing cred with my daughter as the "Dad that can fix things!" Any advice on what I can do?
Guest MikeB Posted August 26, 2007 Posted August 26, 2007 Re: Recurring sound failures On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: Richard, no, I *didn't* fit the old sound card. > You didn't fit the "old" sond card from your original Aptiva guts to your > new motherboard did you ? > > If so you MUST switch off the onboard sound chip in BIOS > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in bios > :-) > > regards, Richard > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > This is driving me up the wall. I have a dual-use computer that my > daughter and I share. Frequently the sound fails and I have to jump > through hoops to get it restored. > > Initially, this was an IBM Aptiva with a sound card. I found that if I > deleted the sound card from the hardware configuration and rebooted, > Windows would detect the device and reinstall it and sound would > function again. > > Recently I totally revamped the PC, replacing the original motherboard > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > a new harddrive. > > The new motherboard has integrated sound - Intel® High Definition > Audio subsystem in the following configuration: > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > audio codec. > > And again the failure of sound occurs! I have messed around, trying to > find the sound device to uninstall as I did previously, but this time > the sound device is not easy to spot from the list in the Device > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > EmmaPCdevicemanager.jpg) > > I have found tht if I reinstall some INF files and the Sigmatel > driver, sound returns to the PC. Unfortunately, it seems that every > time I do this, I get another soun device in the list of sound > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > So now I'm getting a bit desperate. Not only is this problem driving > me up the wall, I'm losing cred with my daughter as the "Dad that can > fix things!" > > Any advice on what I can do?
Guest DL Posted August 26, 2007 Posted August 26, 2007 Re: Recurring sound failures If you dont have a sound card installed and used the manu drivers you would appear to have done it all correctly. When you lose sound are ther any conficts shown in Hardware Devices for your sound device? Do you have any other cards installed (I dont mean sound)? "MikeB" <MPBrede@gmail.com> wrote in message news:1188091364.784765.307640@50g2000hsm.googlegroups.com... On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: Richard, no, I *didn't* fit the old sound card. > You didn't fit the "old" sond card from your original Aptiva guts to your > new motherboard did you ? > > If so you MUST switch off the onboard sound chip in BIOS > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in > bios > :-) > > regards, Richard > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > This is driving me up the wall. I have a dual-use computer that my > daughter and I share. Frequently the sound fails and I have to jump > through hoops to get it restored. > > Initially, this was an IBM Aptiva with a sound card. I found that if I > deleted the sound card from the hardware configuration and rebooted, > Windows would detect the device and reinstall it and sound would > function again. > > Recently I totally revamped the PC, replacing the original motherboard > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > a new harddrive. > > The new motherboard has integrated sound - Intel® High Definition > Audio subsystem in the following configuration: > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > audio codec. > > And again the failure of sound occurs! I have messed around, trying to > find the sound device to uninstall as I did previously, but this time > the sound device is not easy to spot from the list in the Device > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > EmmaPCdevicemanager.jpg) > > I have found tht if I reinstall some INF files and the Sigmatel > driver, sound returns to the PC. Unfortunately, it seems that every > time I do this, I get another soun device in the list of sound > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > So now I'm getting a bit desperate. Not only is this problem driving > me up the wall, I'm losing cred with my daughter as the "Dad that can > fix things!" > > Any advice on what I can do?
Guest MikeB Posted August 26, 2007 Posted August 26, 2007 Re: Recurring sound failures There are no conflicts and no errors in device manager (I linked to a screenshot in my OP) apart from the LAN device which I have disabled so that it doesn't show up as an error in the taskbar. I have a D-Link Wireless card installed.. On Aug 26, 4:30 am, "DL" <address@invalid> wrote: > If you dont have a sound card installed and used the manu drivers you would > appear to have done it all correctly. > When you lose sound are ther any conficts shown in Hardware Devices for your > sound device? > Do you have any other cards installed (I dont mean sound)? > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188091364.784765.307640@50g2000hsm.googlegroups.com... > On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: > > Richard, no, I *didn't* fit the old sound card. > > > You didn't fit the "old" sond card from your original Aptiva guts to your > > new motherboard did you ? > > > If so you MUST switch off the onboard sound chip in BIOS > > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in > > bios > > :-) > > > regards, Richard > > > "MikeB" <MPBr...@gmail.com> wrote in message > > >news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > > This is driving me up the wall. I have a dual-use computer that my > > daughter and I share. Frequently the sound fails and I have to ju mp > > through hoops to get it restored. > > > Initially, this was an IBM Aptiva with a sound card. I found that if I > > deleted the sound card from the hardware configuration and rebooted, > > Windows would detect the device and reinstall it and sound would > > function again. > > > Recently I totally revamped the PC, replacing the original motherboard > > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > > a new harddrive. > > > The new motherboard has integrated sound - Intel® High Definition > > Audio subsystem in the following configuration: > > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > > audio codec. > > > And again the failure of sound occurs! I have messed around, trying to > > find the sound device to uninstall as I did previously, but this time > > the sound device is not easy to spot from the list in the Device > > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > > EmmaPCdevicemanager.jpg) > > > I have found tht if I reinstall some INF files and the Sigmatel > > driver, sound returns to the PC. Unfortunately, it seems that every > > time I do this, I get another soun device in the list of sound > > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > > So now I'm getting a bit desperate. Not only is this problem driving > > me up the wall, I'm losing cred with my daughter as the "Dad that can > > fix things!" > > > Any advice on what I can do?
Guest DL Posted August 26, 2007 Posted August 26, 2007 Re: Recurring sound failures Other than perhaps checking Intel site for any support - I found a reference in google to problems with this driver and winxp sp2 Perhaps see if when booting in safe mode whether it retains the sound, if it does consistantly that might tend to suggest that some other device is conflicting with the driver "MikeB" <MPBrede@gmail.com> wrote in message news:1188140650.240524.159750@y42g2000hsy.googlegroups.com... There are no conflicts and no errors in device manager (I linked to a screenshot in my OP) apart from the LAN device which I have disabled so that it doesn't show up as an error in the taskbar. I have a D-Link Wireless card installed.. On Aug 26, 4:30 am, "DL" <address@invalid> wrote: > If you dont have a sound card installed and used the manu drivers you > would > appear to have done it all correctly. > When you lose sound are ther any conficts shown in Hardware Devices for > your > sound device? > Do you have any other cards installed (I dont mean sound)? > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188091364.784765.307640@50g2000hsm.googlegroups.com... > On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: > > Richard, no, I *didn't* fit the old sound card. > > > You didn't fit the "old" sond card from your original Aptiva guts to > > your > > new motherboard did you ? > > > If so you MUST switch off the onboard sound chip in BIOS > > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in > > bios > > :-) > > > regards, Richard > > > "MikeB" <MPBr...@gmail.com> wrote in message > > >news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > > This is driving me up the wall. I have a dual-use computer that my > > daughter and I share. Frequently the sound fails and I have to ju mp > > through hoops to get it restored. > > > Initially, this was an IBM Aptiva with a sound card. I found that if I > > deleted the sound card from the hardware configuration and rebooted, > > Windows would detect the device and reinstall it and sound would > > function again. > > > Recently I totally revamped the PC, replacing the original motherboard > > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > > a new harddrive. > > > The new motherboard has integrated sound - Intel® High Definition > > Audio subsystem in the following configuration: > > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > > audio codec. > > > And again the failure of sound occurs! I have messed around, trying to > > find the sound device to uninstall as I did previously, but this time > > the sound device is not easy to spot from the list in the Device > > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > > EmmaPCdevicemanager.jpg) > > > I have found tht if I reinstall some INF files and the Sigmatel > > driver, sound returns to the PC. Unfortunately, it seems that every > > time I do this, I get another soun device in the list of sound > > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > > So now I'm getting a bit desperate. Not only is this problem driving > > me up the wall, I'm losing cred with my daughter as the "Dad that can > > fix things!" > > > Any advice on what I can do?
Guest RJK Posted August 27, 2007 Posted August 27, 2007 Re: Recurring sound failures ....umm ...sound drivers installed whilst anti-virus disabled ? ....running the sound card setup.exe rather than "installing" an *.inf ? ....logged in as/with full adminstrator priveliges ? ....mmm ? regards, Richard "MikeB" <MPBrede@gmail.com> wrote in message news:1188091364.784765.307640@50g2000hsm.googlegroups.com... On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: Richard, no, I *didn't* fit the old sound card. > You didn't fit the "old" sound card from your original Aptiva guts to your > new motherboard did you ? > > If so you MUST switch off the onboard sound chip in BIOS > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in > bios > :-) > > regards, Richard > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > This is driving me up the wall. I have a dual-use computer that my > daughter and I share. Frequently the sound fails and I have to jump > through hoops to get it restored. > > Initially, this was an IBM Aptiva with a sound card. I found that if I > deleted the sound card from the hardware configuration and rebooted, > Windows would detect the device and reinstall it and sound would > function again. > > Recently I totally revamped the PC, replacing the original motherboard > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > a new harddrive. > > The new motherboard has integrated sound - Intel® High Definition > Audio subsystem in the following configuration: > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > audio codec. > > And again the failure of sound occurs! I have messed around, trying to > find the sound device to uninstall as I did previously, but this time > the sound device is not easy to spot from the list in the Device > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > EmmaPCdevicemanager.jpg) > > I have found tht if I reinstall some INF files and the Sigmatel > driver, sound returns to the PC. Unfortunately, it seems that every > time I do this, I get another soun device in the list of sound > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > So now I'm getting a bit desperate. Not only is this problem driving > me up the wall, I'm losing cred with my daughter as the "Dad that can > fix things!" > > Any advice on what I can do?
Guest MikeB Posted August 28, 2007 Posted August 28, 2007 Re: Recurring sound failures On Aug 27, 6:47 pm, "RJK" <notatos...@hotmail.com> wrote: > ...umm ...sound drivers installed whilst anti-virus disabled ? Yes, I did the install before installing A/V > ...running the sound card setup.exe rather than "installing" an *.inf Yes ? > ...logged in as/with full adminstrator priveliges ? Yes. > > ...mmm > > ? > > regards, Richard > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188091364.784765.307640@50g2000hsm.googlegroups.com... > On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: > > Richard, no, I *didn't* fit the old sound card. > > > You didn't fit the "old" sound card from your original Aptiva guts to your > > new motherboard did you ? > > > If so you MUST switch off the onboard sound chip in BIOS > > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in > > bios > > :-) > > > regards, Richard > > > "MikeB" <MPBr...@gmail.com> wrote in message > > >news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > > This is driving me up the wall. I have a dual-use computer that my > > daughter and I share. Frequently the sound fails and I have to jump > > through hoops to get it restored. > > > Initially, this was an IBM Aptiva with a sound card. I found that if I > > deleted the sound card from the hardware configuration and rebooted, > > Windows would detect the device and reinstall it and sound would > > function again. > > > Recently I totally revamped the PC, replacing the original motherboard > > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > > a new harddrive. > > > The new motherboard has integrated sound - Intel® High Definition > > Audio subsystem in the following configuration: > > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > > audio codec. > > > And again the failure of sound occurs! I have messed around, trying to > > find the sound device to uninstall as I did previously, but this time > > the sound device is not easy to spot from the list in the Device > > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > > EmmaPCdevicemanager.jpg) > > > I have found tht if I reinstall some INF files and the Sigmatel > > driver, sound returns to the PC. Unfortunately, it seems that every > > time I do this, I get another soun device in the list of sound > > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > > So now I'm getting a bit desperate. Not only is this problem driving > > me up the wall, I'm losing cred with my daughter as the "Dad that can > > fix things!" > > > Any advice on what I can do?
Guest RJK Posted August 28, 2007 Posted August 28, 2007 Re: Recurring sound failures After re-reading this thread, it keeps nagging at me that in your OP you said that yours is a "dual use" computer, ....which makes one suspect that you have setup multiple user profiles, which still leads one to suspect that it's to do with multiple user profiles, even though you say that you were logged in as admin, when installing sound driver ! I don't pretend to understand multiple user profiles but, I understand that one can, with the correct permissions, install different software - including drivers ? - for different users/profiles. i.e. despite having fought with IBM PC compatibles for over 25 years, I've never quite understood the situation where, one installs a stand alone PC for one user, (therefore never sets up multiple user profiles), one still seems to end up with them, and then one installs .dotner framworks because an app. needs it - and then one ends up with yet another one - that can be deleted ! I digress, ...what to suggest ...some newer boards have jumpers to configure ATX sound jack sockets, ....anyhooo, "failure of sound" ...does that mean definately that (usually green) sound out jack definately isn't outputting anything, e.g. you've swapped out speakers, (speakers powered up?), or tried a pair of headphones ? ...we've all repeatedly missed something simple before now !! ....dunno what else to suggest ? regards, Richard "MikeB" <MPBrede@gmail.com> wrote in message news:1188315614.467878.324890@50g2000hsm.googlegroups.com... On Aug 27, 6:47 pm, "RJK" <notatos...@hotmail.com> wrote: > ...umm ...sound drivers installed whilst anti-virus disabled ? Yes, I did the install before installing A/V > ...running the sound card setup.exe rather than "installing" an *.inf Yes ? > ...logged in as/with full adminstrator priveliges ? Yes. > > ...mmm > > ? > > regards, Richard > > "MikeB" <MPBr...@gmail.com> wrote in message > > news:1188091364.784765.307640@50g2000hsm.googlegroups.com... > On Aug 25, 5:03 pm, "RJK" <notatos...@hotmail.com> wrote: > > Richard, no, I *didn't* fit the old sound card. > > > You didn't fit the "old" sound card from your original Aptiva guts to > > your > > new motherboard did you ? > > > If so you MUST switch off the onboard sound chip in BIOS > > > ...or REMOVE the pci soundcard and switch on the onbaord sound chip in > > bios > > :-) > > > regards, Richard > > > "MikeB" <MPBr...@gmail.com> wrote in message > > >news:1188061826.296267.303700@i13g2000prf.googlegroups.com... > > This is driving me up the wall. I have a dual-use computer that my > > daughter and I share. Frequently the sound fails and I have to jump > > through hoops to get it restored. > > > Initially, this was an IBM Aptiva with a sound card. I found that if I > > deleted the sound card from the hardware configuration and rebooted, > > Windows would detect the device and reinstall it and sound would > > function again. > > > Recently I totally revamped the PC, replacing the original motherboard > > with an Intel DP35DP (http://www.intel.com/products/motherboard/DP35DP/ > > index.htm) motherboard, an Intel Core 2 Duo processor, new memory and > > a new harddrive. > > > The new motherboard has integrated sound - Intel® High Definition > > Audio subsystem in the following configuration: > > > 8-channel (7.1) audio subsystem with five analog audio outputs and one > > optical S/PDIF digital audio output using the Sigmatel* STAC9271D > > audio codec. > > > And again the failure of sound occurs! I have messed around, trying to > > find the sound device to uninstall as I did previously, but this time > > the sound device is not easy to spot from the list in the Device > > Manager: (http://i161.photobucket.com/albums/t214/HollowOak/ > > EmmaPCdevicemanager.jpg) > > > I have found tht if I reinstall some INF files and the Sigmatel > > driver, sound returns to the PC. Unfortunately, it seems that every > > time I do this, I get another soun device in the list of sound > > devices:http://i161.photobucket.com/albums/t214/HollowOak/Sounddevices.jpg > > > So now I'm getting a bit desperate. Not only is this problem driving > > me up the wall, I'm losing cred with my daughter as the "Dad that can > > fix things!" > > > Any advice on what I can do?
Guest MikeB Posted August 29, 2007 Posted August 29, 2007 Re: Recurring sound failures On Aug 28, 11:06 am, "RJK" <notatos...@hotmail.com> wrote: > After re-reading this thread, it keeps nagging at me that in your OP you > said that yours is a "dual use" computer, > ...which makes one suspect that you have setup multiple user profiles, which > still leads one to suspect that it's to do with multiple user profiles, even > though you say that you were logged in as admin, when installing sound > driver ! > > I don't pretend to understand multiple user profiles but, I understand that > one can, with the correct permissions, install different software - > including drivers ? - for different users/profiles. > > i.e. despite having fought with IBM PC compatibles for over 25 years, I've > never quite understood the situation where, one installs a stand alone PC > for one user, (therefore never sets up multiple user profiles), one still > seems to end up with them, and then one installs .dotner framworks because > an app. needs it - and then one ends up with yet another one - that can be > deleted ! > > I digress, ...what to suggest ...some newer boards have jumpers to configure > ATX sound jack sockets, > > ...anyhooo, "failure of sound" ...does that mean definately that (usually > green) sound out jack definately isn't outputting anything, e.g. you've > swapped out speakers, (speakers powered up?), or tried a pair of headphones > ? ...we've all repeatedly missed something simple before now !! > > ...dunno what else to suggest ? > > regards, Richard > The computer is primarily used by my daughter to play games or go to a few approved websites. I have an account on it that I want to use to analyze a large data file using Access. My wife manipulates photos on the computer. We have separate accounts simply so that each gets his own desktop icons/layout. All the accounts have administrator privileges - they were all created during Windows install. I have run the setup for the INF files and the soundcard twice from my account and once from my daughter's account. As I said, the hardware is fine. After I run the install and reboots, I get sound, but then something happens that does not cause a warning or error in the eventlog and the sound goes away. The hardware remains unchanged. It is simply a more cumbersome process to fix on the new computer since the sound card isn't so visibly identifyable in Device Manager as the previous sound card was. Then a simple uninstall of the hardware would force a reboot and during the reboot Windows would detect the sound card and reinstall it, making the sound work perfectly. Now I have the added steps of sunning the installs and creating multiple devices in the sound configuration (cf. my first post with an image).
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