Guest JohnWK Posted August 26, 2007 Posted August 26, 2007 After Reinstalling XP due to crash Shutdown takes over 3 minutes, Says Saving ***** then shuts down normally. Following from Event Log Event Type: Error Event Source: Userenv Event Category: None Event ID: 1517 Description: Windows saved user ComputerName\UserName registry while an Application or Service was still using the registry during Log Off. The memory used by the user's registry ras not been freed. The registry will be unloaded when it is no longer in use. This is caused by services running as a user account, Try configuring the services to run in either the LocalService or NetworkService account. I don't have a clue as to what or how to try to accomplish the suggestion!!!! Help anyone?? JohnWK
Guest Mark Posted August 26, 2007 Posted August 26, 2007 Re: Slow XP Shutdown "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message news:499C5BB3-BDC3-4CE6-A374-F8E6D39325F5@microsoft.com... > After Reinstalling XP due to crash Shutdown takes over 3 minutes, Says > Saving ***** then shuts down normally. > Following from Event Log > > Event Type: Error > Event Source: Userenv > Event Category: None > Event ID: 1517 > Description: Windows saved user ComputerName\UserName registry > while > an Application or Service was still using the registry during Log Off. > The > memory used by the user's registry ras not been freed. The registry will > be > unloaded when it is no longer in use. This is caused by services running > as > a user account, Try configuring the services to run in either the > LocalService or NetworkService account. > > I don't have a clue as to what or how to try to accomplish the > suggestion!!!! > > Help anyone?? JohnWK "See KB#837115 - Troubleshooting profile unload issues" at: http://support.microsoft.com/kb/837115 mark
Guest JohnWK Posted August 26, 2007 Posted August 26, 2007 Re: Slow XP Shutdown Mark, Thanks for the response, I have been through the information that your address provided. Just didn't know how to configure the services to run the LocalServices or NetworkServices as Microsoft's fix suggested. However I have determined by trial and error that the problem is caused by ZoneAlarm Security Suite Which includes Anti Virus as well as Anti Spyware and Firewall plus other excellent features. I previousely was Using Zone Alarm Pro which didn't have Anti Virus worked OK with no problem with a different anti virus program. I thought, as some have reccomended to get everything in one package. I have Informed Zone Labs of the problem for their solution. In the meantime I just Shut off Zone Alarm before shutting down to avoid the annoying delay. JohnWK "Mark" wrote: > > "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message > news:499C5BB3-BDC3-4CE6-A374-F8E6D39325F5@microsoft.com... > > After Reinstalling XP due to crash Shutdown takes over 3 minutes, Says > > Saving ***** then shuts down normally. > > Following from Event Log > > > > Event Type: Error > > Event Source: Userenv > > Event Category: None > > Event ID: 1517 > > Description: Windows saved user ComputerName\UserName registry > > while > > an Application or Service was still using the registry during Log Off. > > The > > memory used by the user's registry ras not been freed. The registry will > > be > > unloaded when it is no longer in use. This is caused by services running > > as > > a user account, Try configuring the services to run in either the > > LocalService or NetworkService account. > > > > I don't have a clue as to what or how to try to accomplish the > > suggestion!!!! > > > > Help anyone?? JohnWK > > > "See KB#837115 - Troubleshooting profile unload issues" at: > http://support.microsoft.com/kb/837115 > > mark > > >
Guest Mark Posted August 26, 2007 Posted August 26, 2007 Re: Slow XP Shutdown When I had the problem I just downloaded UPHClean as the KB article suggested in its resolution section.. That took carry of the problem for me. mark "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message news:E4A620F7-247F-47BB-ACD9-26B99137E973@microsoft.com... > Mark, Thanks for the response, I have been through the information that > your > address provided. Just didn't know how to configure the services to run > the > LocalServices or NetworkServices as Microsoft's fix suggested. However I > have determined by trial and error that the problem is caused by ZoneAlarm > Security Suite Which includes Anti Virus as well as Anti Spyware and > Firewall > plus other excellent features. I previousely was Using Zone Alarm Pro > which > didn't have Anti Virus worked OK with no problem with a different anti > virus > program. I thought, as some have reccomended to get everything in one > package. I have Informed Zone Labs of the problem for their solution. In > the meantime I just Shut off Zone Alarm before shutting down to avoid the > annoying delay. > > JohnWK > > "Mark" wrote: > >> >> "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message >> news:499C5BB3-BDC3-4CE6-A374-F8E6D39325F5@microsoft.com... >> > After Reinstalling XP due to crash Shutdown takes over 3 minutes, Says >> > Saving ***** then shuts down normally. >> > Following from Event Log >> > >> > Event Type: Error >> > Event Source: Userenv >> > Event Category: None >> > Event ID: 1517 >> > Description: Windows saved user ComputerName\UserName registry >> > while >> > an Application or Service was still using the registry during Log Off. >> > The >> > memory used by the user's registry ras not been freed. The registry >> > will >> > be >> > unloaded when it is no longer in use. This is caused by services >> > running >> > as >> > a user account, Try configuring the services to run in either the >> > LocalService or NetworkService account. >> > >> > I don't have a clue as to what or how to try to accomplish the >> > suggestion!!!! >> > >> > Help anyone?? JohnWK >> >> >> "See KB#837115 - Troubleshooting profile unload issues" at: >> http://support.microsoft.com/kb/837115 >> >> mark >> >> >>
Guest JohnWK Posted August 26, 2007 Posted August 26, 2007 Re: Slow XP Shutdown Mark, Windows troubleshooter took me to that route but UPHClean didn't solve the problem. By the process of elimination I traced it to ZoneAlarm. The reason that it caused me difficulty is that before I could use the anti virus with Zone Alarm I had to uninstall Computer Associates Anti Virus but the Control panel\Add and remove method did not work. CA's 7 pages of instruction on how to manually uninstall their Anti Virus caused Windows to malfunction. Had to write 0's to hard drive and reinstall XP then Install Zone alarm. So I did 2 things and it didn't occur to me that it was the new Zone Alarm causing the problem. "Mark" wrote: > When I had the problem I just downloaded UPHClean as the KB article > suggested in its resolution section.. That took carry of the problem for me. > > mark > > "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message > news:E4A620F7-247F-47BB-ACD9-26B99137E973@microsoft.com... > > Mark, Thanks for the response, I have been through the information that > > your > > address provided. Just didn't know how to configure the services to run > > the > > LocalServices or NetworkServices as Microsoft's fix suggested. However I > > have determined by trial and error that the problem is caused by ZoneAlarm > > Security Suite Which includes Anti Virus as well as Anti Spyware and > > Firewall > > plus other excellent features. I previousely was Using Zone Alarm Pro > > which > > didn't have Anti Virus worked OK with no problem with a different anti > > virus > > program. I thought, as some have reccomended to get everything in one > > package. I have Informed Zone Labs of the problem for their solution. In > > the meantime I just Shut off Zone Alarm before shutting down to avoid the > > annoying delay. > > > > JohnWK > > > > "Mark" wrote: > > > >> > >> "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message > >> news:499C5BB3-BDC3-4CE6-A374-F8E6D39325F5@microsoft.com... > >> > After Reinstalling XP due to crash Shutdown takes over 3 minutes, Says > >> > Saving ***** then shuts down normally. > >> > Following from Event Log > >> > > >> > Event Type: Error > >> > Event Source: Userenv > >> > Event Category: None > >> > Event ID: 1517 > >> > Description: Windows saved user ComputerName\UserName registry > >> > while > >> > an Application or Service was still using the registry during Log Off. > >> > The > >> > memory used by the user's registry ras not been freed. The registry > >> > will > >> > be > >> > unloaded when it is no longer in use. This is caused by services > >> > running > >> > as > >> > a user account, Try configuring the services to run in either the > >> > LocalService or NetworkService account. > >> > > >> > I don't have a clue as to what or how to try to accomplish the > >> > suggestion!!!! > >> > > >> > Help anyone?? JohnWK > >> > >> > >> "See KB#837115 - Troubleshooting profile unload issues" at: > >> http://support.microsoft.com/kb/837115 > >> > >> mark > >> > >> > >> > > >
Guest Mark Posted August 26, 2007 Posted August 26, 2007 Re: Slow XP Shutdown Glad you got it fixed, Mark "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message news:079FE364-2698-474F-B912-4466AB50D8BE@microsoft.com... > Mark, Windows troubleshooter took me to that route but UPHClean > didn't > solve the problem. By the process of elimination I traced it to > ZoneAlarm. > The reason that it caused me difficulty is that before I could use the > anti > virus with Zone Alarm I had to uninstall Computer Associates Anti Virus > but > the Control panel\Add and remove method did not work. CA's 7 pages of > instruction on how to manually uninstall their Anti Virus caused Windows > to > malfunction. Had to write 0's to hard drive and reinstall XP then Install > Zone alarm. So I did 2 things and it didn't occur to me that it was the > new > Zone Alarm causing the problem. > > "Mark" wrote: > >> When I had the problem I just downloaded UPHClean as the KB article >> suggested in its resolution section.. That took carry of the problem for >> me. >> >> mark >> >> "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message >> news:E4A620F7-247F-47BB-ACD9-26B99137E973@microsoft.com... >> > Mark, Thanks for the response, I have been through the information >> > that >> > your >> > address provided. Just didn't know how to configure the services to >> > run >> > the >> > LocalServices or NetworkServices as Microsoft's fix suggested. However >> > I >> > have determined by trial and error that the problem is caused by >> > ZoneAlarm >> > Security Suite Which includes Anti Virus as well as Anti Spyware and >> > Firewall >> > plus other excellent features. I previousely was Using Zone Alarm Pro >> > which >> > didn't have Anti Virus worked OK with no problem with a different anti >> > virus >> > program. I thought, as some have reccomended to get everything in one >> > package. I have Informed Zone Labs of the problem for their solution. >> > In >> > the meantime I just Shut off Zone Alarm before shutting down to avoid >> > the >> > annoying delay. >> > >> > JohnWK >> > >> > "Mark" wrote: >> > >> >> >> >> "JohnWK" <JohnWK@discussions.microsoft.com> wrote in message >> >> news:499C5BB3-BDC3-4CE6-A374-F8E6D39325F5@microsoft.com... >> >> > After Reinstalling XP due to crash Shutdown takes over 3 minutes, >> >> > Says >> >> > Saving ***** then shuts down normally. >> >> > Following from Event Log >> >> > >> >> > Event Type: Error >> >> > Event Source: Userenv >> >> > Event Category: None >> >> > Event ID: 1517 >> >> > Description: Windows saved user ComputerName\UserName >> >> > registry >> >> > while >> >> > an Application or Service was still using the registry during Log >> >> > Off. >> >> > The >> >> > memory used by the user's registry ras not been freed. The >> >> > registry >> >> > will >> >> > be >> >> > unloaded when it is no longer in use. This is caused by services >> >> > running >> >> > as >> >> > a user account, Try configuring the services to run in either the >> >> > LocalService or NetworkService account. >> >> > >> >> > I don't have a clue as to what or how to try to accomplish the >> >> > suggestion!!!! >> >> > >> >> > Help anyone?? JohnWK >> >> >> >> >> >> "See KB#837115 - Troubleshooting profile unload issues" at: >> >> http://support.microsoft.com/kb/837115 >> >> >> >> mark >> >> >> >> >> >> >> >> >>
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