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No Trace of RTX 3050 ti graphics card on hp laptop

Guest Kendon McLaughlin

By Guest Kendon McLaughlin
in Microsoft Products Support & Discussions

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Guest Kendon McLaughlin

Guest Kendon McLaughlin

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I recently sent my laptop in for repair as the case was broken from a drop. One day ago they sent me back my computer and it's been working fine for the most part. However, I found some errors with running open GL and upon opening my Device Manager I noticed that there was no NVIDIA graphics driver. I tried showing hidden devices in device manager, I tried running geforce experience and nvidia control panel which both told me there was no graphics card detected, I even looked in the bios and it seems that the GPU just isn't there. I don't want to open the computer and risk voiding the warranty

 

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