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External drive issue with Windows


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Guest Dave Neve
Posted

Hi

 

When I play a film on my new external hard drive, the image freezes but

when the film is copied onto an internal hard drive, there are no problems.

 

As the drive seems to be working ok otherwise, I reckon I have a Windows

problem and that my connection is USB 1 and not 2

 

I don't actually know for sure cos in a recent post, I explained that

although I had installed a USB 2 4 ports card, Windows still seemed to be

using USB 1 drivers.

 

For the moment, I'd like to know if a USB 1 connection could be the cause.

 

Thanks for any help

 

Dave Neve

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Posted

Re: External drive issue with Windows

 

 

"Dave Neve" <NoAddressForSpammers@noway.fr> wrote in message

news:%234Vg9165HHA.5360@TK2MSFTNGP03.phx.gbl...

> Hi

>

> When I play a film on my new external hard drive, the image freezes but

> when the film is copied onto an internal hard drive, there are no

problems.

>

> As the drive seems to be working ok otherwise, I reckon I have a Windows

> problem and that my connection is USB 1 and not 2

>

> I don't actually know for sure cos in a recent post, I explained that

> although I had installed a USB 2 4 ports card, Windows still seemed to be

> using USB 1 drivers.

>

> For the moment, I'd like to know if a USB 1 connection could be the cause.

>

> Thanks for any help

>

> Dave Neve

>

>

 

When you got the card it should have come with the USB2 drivers...

since Windows did not pick it up...you may need to manually update the

drivers

Posted

Re: External drive issue with Windows

 

Dave Neve wrote:

> Hi

>

> When I play a film on my new external hard drive, the image freezes but

> when the film is copied onto an internal hard drive, there are no problems.

>

> As the drive seems to be working ok otherwise, I reckon I have a Windows

> problem and that my connection is USB 1 and not 2

>

> I don't actually know for sure cos in a recent post, I explained that

> although I had installed a USB 2 4 ports card, Windows still seemed to be

> using USB 1 drivers.

>

> For the moment, I'd like to know if a USB 1 connection could be the cause.

 

Do you have Service Pack 2 installed? If not, you need to get it (after

doing all the necessary prep work). Otherwise, playing a movie from an

external drive also requires a fast processor and plenty of RAM. You

haven't told us anything about your computer but since the movie plays

fine when it is on an internal drive, you know the bottleneck is the USB

bus. The data just can't get processed quickly enough.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User


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