Guest Daisybookworm Posted August 26, 2007 Posted August 26, 2007 I had Go back 2007 installed in a Windows XP Pro system. It started to malfunction and technical support advised me to uninstall it using add/remove and Norton Clean Up tool. This resulted in a blue screen system crash that had corrupted Windows XP Pro. Symantec Technical Support said I had to contact Microsoft Technical Support - $80 up-front-fee if I had proceeded with them. The system would not boot from the XP disk. nor the Symantec Recovery disk. When reinstalling XP on Drive :C out of necessity, Windows corrupted the partitioning on a separate hard drive. I had to spend $500 to recover data from the second hard drive. The problem started by Go Back not working and corrupting files. Go back in 2007 bundle is a problem and there appears to be no satisfactory warning that it will corrupt Windows XP Pro when uninstalled. Hard to recommend Symantec products under these conditions. I was also very disappointed to find in SystemWorks 2007 that Ghost had been removed and a much inferiour Save and Restore Program included. Yes, bundles make it cheaper but I feel ripped off compared to SystemWorks 2006. Overall, SystemWorks 2007 slowed my system to unbelievable levels and then ultimately led to a full system crash with corruption of XP, loss of partitioning and loss of data. Beware.
Guest Malke Posted August 26, 2007 Posted August 26, 2007 Re: Symantec Go Back causes blue screen of death Daisybookworm wrote: (snip multipost) Asked and answered in the other newsgroup to which you posted. Please don't multipost; it makes more work for everyone and will get you *less* help, not more. See this for why: http://en.wikipedia.org/wiki/Crossposting If you have forgotten where you posted or can't find your post, use Google Groups Advanced Search and search for your name. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest FrankV Posted August 26, 2007 Posted August 26, 2007 Re: Symantec Go Back causes blue screen of death Any chance you have a computer from Dell? FrankV "Daisybookworm" <Daisybookworm@discussions.microsoft.com> wrote in message news:BFBB18F4-609E-4CCC-8039-DEEE614C429B@microsoft.com... >I had Go back 2007 installed in a Windows XP Pro system. It started to > malfunction and technical support advised me to uninstall it using > add/remove > and Norton Clean Up tool. This resulted in a blue screen system crash that > had corrupted Windows XP Pro. Symantec Technical Support said I had to > contact Microsoft Technical Support - $80 up-front-fee if I had proceeded > with them. The system would not boot from the XP disk. nor the Symantec > Recovery disk. When reinstalling XP on Drive :C out of necessity, Windows > corrupted the partitioning on a separate hard drive. I had to spend $500 > to > recover data from the second hard drive. The problem started by Go Back > not > working and corrupting files. Go back in 2007 bundle is a problem and > there > appears to be no satisfactory warning that it will corrupt Windows XP Pro > when uninstalled. Hard to recommend Symantec products under these > conditions. > I was also very disappointed to find in SystemWorks 2007 that Ghost had > been > removed and a much inferiour Save and Restore Program included. Yes, > bundles > make it cheaper but I feel ripped off compared to SystemWorks 2006. > Overall, > SystemWorks 2007 slowed my system to unbelievable levels and then > ultimately > led to a full system crash with corruption of XP, loss of partitioning and > loss of data. Beware.
Guest Newbie Coder Posted August 26, 2007 Posted August 26, 2007 Re: Symantec Go Back causes blue screen of death Daisy, If you search Microsoft KBase it covers this issue. Sorry, but I don't have time to look for you now, but the article was there 1 month ago -- Newbie Coder (It's just a name) "Daisybookworm" <Daisybookworm@discussions.microsoft.com> wrote in message news:BFBB18F4-609E-4CCC-8039-DEEE614C429B@microsoft.com... > I had Go back 2007 installed in a Windows XP Pro system. It started to > malfunction and technical support advised me to uninstall it using add/remove > and Norton Clean Up tool. This resulted in a blue screen system crash that > had corrupted Windows XP Pro. Symantec Technical Support said I had to > contact Microsoft Technical Support - $80 up-front-fee if I had proceeded > with them. The system would not boot from the XP disk. nor the Symantec > Recovery disk. When reinstalling XP on Drive :C out of necessity, Windows > corrupted the partitioning on a separate hard drive. I had to spend $500 to > recover data from the second hard drive. The problem started by Go Back not > working and corrupting files. Go back in 2007 bundle is a problem and there > appears to be no satisfactory warning that it will corrupt Windows XP Pro > when uninstalled. Hard to recommend Symantec products under these conditions. > I was also very disappointed to find in SystemWorks 2007 that Ghost had been > removed and a much inferiour Save and Restore Program included. Yes, bundles > make it cheaper but I feel ripped off compared to SystemWorks 2006. Overall, > SystemWorks 2007 slowed my system to unbelievable levels and then ultimately > led to a full system crash with corruption of XP, loss of partitioning and > loss of data. Beware.
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