Guest Tom wilson Posted August 26, 2007 Posted August 26, 2007 I have a Windows 2003 R2 server running SQL Server 2000. This appears in the event log every 15 minutes: EventID: 7023 The Network Connections service terminated with the following error: Invalid access to memory location. Sometimes it's: EventID: 7023 The Cryptographic Services service terminated with the following error: Invalid access to memory location. The other odd thing is I can't get to Windows Update with this machine. I can get to other websites but WU takes foverer to load, then asks me if I want to update the softare. I say yes and it just sits there. In an article somewhere it suggested registering a list of DLL's related to Windows Update. All of them registered except this: "Loadlibrary("wuaueng.dll") failed - Invalid access to memory location." I can find no reference to this "invalid access to memory location" error anywhere, on any topic. Not from Google, MS, Usenet... I've tried everything. I've seen hundreds of following errors for event id 7023 and this one is never mentioned. Any ideas? Thanks!
Guest Mathieu CHATEAU Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. Hello, this comes from WSUS(automatic update): Loadlibrary("wuaueng.dll") failed - Invalid access to memory location What is the version and size of this dll on your system ? -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "Tom wilson" <yeahright@nospam.com> wrote in message news:s233d3df7n2s9lha178p7n7uh4i35bcfij@4ax.com... >I have a Windows 2003 R2 server running SQL Server 2000. This appears > in the event log every 15 minutes: > > EventID: 7023 > The Network Connections service terminated with the following error: > Invalid access to memory location. > > Sometimes it's: > > EventID: 7023 > The Cryptographic Services service terminated with the following > error: Invalid access to memory location. > > The other odd thing is I can't get to Windows Update with this > machine. I can get to other websites but WU takes foverer to load, > then asks me if I want to update the softare. I say yes and it just > sits there. In an article somewhere it suggested registering a list > of DLL's related to Windows Update. All of them registered except > this: > > "Loadlibrary("wuaueng.dll") failed - Invalid access to memory > location." > > I can find no reference to this "invalid access to memory location" > error anywhere, on any topic. Not from Google, MS, Usenet... I've > tried everything. I've seen hundreds of following errors for event id > 7023 and this one is never mentioned. > > Any ideas? > Thanks! >
Guest Tom wilson Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. 7.0.6000.374 Services applet says Windows Update service is "Starting" but is never started. On Sun, 26 Aug 2007 17:59:33 +0200, "Mathieu CHATEAU" <gollum123@free.fr> wrote: >Hello, > >this comes from WSUS(automatic update): >Loadlibrary("wuaueng.dll") failed - Invalid access to memory location > >What is the version and size of this dll on your system ?
Guest Mathieu CHATEAU Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. on my 2003 R2 SP1, it's 5.8.0.2469 I have missing update on this VM, i am updating to check if i got the same version number as you Did you install the WSUS V3 client ? -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "Tom wilson" <yeahright@nospam.com> wrote in message news:cda3d35eqiun27hgbi3fp3vlku4ho23u46@4ax.com... > 7.0.6000.374 > > Services applet says Windows Update service is "Starting" but is never > started. > > > > > On Sun, 26 Aug 2007 17:59:33 +0200, "Mathieu CHATEAU" > <gollum123@free.fr> wrote: > >>Hello, >> >>this comes from WSUS(automatic update): >>Loadlibrary("wuaueng.dll") failed - Invalid access to memory location >> >>What is the version and size of this dll on your system ? >
Guest Mathieu CHATEAU Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. now i got version 7.0.6000.381 I got all updates except service pack 2. Did you set WSUS through GPO? Is the bits service started? When you manualy go on the windows update website, does it work ? Can you try regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "Mathieu CHATEAU" <gollum123@free.fr> wrote in message news:DC7D1C9A-CDCB-424B-BE56-4823540ADDFF@microsoft.com... > on my 2003 R2 SP1, it's 5.8.0.2469 > > I have missing update on this VM, i am updating to check if i got the same > version number as you > > Did you install the WSUS V3 client ? > > -- > Cordialement, > Mathieu CHATEAU > http://lordoftheping.blogspot.com > > > "Tom wilson" <yeahright@nospam.com> wrote in message > news:cda3d35eqiun27hgbi3fp3vlku4ho23u46@4ax.com... >> 7.0.6000.374 >> >> Services applet says Windows Update service is "Starting" but is never >> started. >> >> >> >> >> On Sun, 26 Aug 2007 17:59:33 +0200, "Mathieu CHATEAU" >> <gollum123@free.fr> wrote: >> >>>Hello, >>> >>>this comes from WSUS(automatic update): >>>Loadlibrary("wuaueng.dll") failed - Invalid access to memory location >>> >>>What is the version and size of this dll on your system ? >> >
Guest Tom wilson Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. Thanks very much for the replies... "Did you set WSUS through GPO?" Sorry, I don't know what this means. "Is the bits service started?" Yes. It was set to Manual at first and not started. But it's currently set to "Automatic" and Started. The Windows Update service above it constantly says "Starting". "When you manualy go on the windows update website, does it work ?" It takes forever (1-2 mins) for the main page to load. (any other web site smacks up like usual). It eventually comes up and prompts me to Ok the Windows Component Publisher. I click Install and it sits there for a long time, then returns the error: "Error number: 0x8DDD0004 The website has encountered a problem and cannot display the page you are trying to view. " "Can you try regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll" Did that, reported no errors, made no difference. Tom On Sun, 26 Aug 2007 20:27:38 +0200, "Mathieu CHATEAU" <gollum123@free.fr> wrote: >now i got version 7.0.6000.381 >I got all updates except service pack 2. > >Did you set WSUS through GPO? >Is the bits service started? >When you manualy go on the windows update website, does it work ? > >Can you try regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll
Guest Mathieu CHATEAU Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. Can you kill wuauclt.exe process in memory and start manualy the automatic update service ? If ok, can you launch: wuauclt /detectnow For the error from internet explorer: Error message when you scan for updates on a Windows XP Service Pack 2-based computer: "Error number: 0x8DDD0004" http://support.microsoft.com/kb/914227/en-us (If you can do the resolution part) -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "Tom wilson" <yeahright@nospam.com> wrote in message news:omi3d3l3aif4nfpu0iqpo8jld7oe43s6uf@4ax.com... > Thanks very much for the replies... > > "Did you set WSUS through GPO?" > > Sorry, I don't know what this means. > > "Is the bits service started?" > > Yes. It was set to Manual at first and not started. But it's > currently set to "Automatic" and Started. The Windows Update service > above it constantly says "Starting". > > "When you manualy go on the windows update website, does it work ?" > > It takes forever (1-2 mins) for the main page to load. (any other web > site smacks up like usual). It eventually comes up and prompts me to > Ok the Windows Component Publisher. I click Install and it sits there > for a long time, then returns the error: > > "Error number: 0x8DDD0004 > > The website has encountered a problem and cannot display the page you > are trying to view. " > > "Can you try regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll" > > Did that, reported no errors, made no difference. > > Tom > > > On Sun, 26 Aug 2007 20:27:38 +0200, "Mathieu CHATEAU" > <gollum123@free.fr> wrote: > >>now i got version 7.0.6000.381 >>I got all updates except service pack 2. >> >>Did you set WSUS through GPO? >>Is the bits service started? >>When you manualy go on the windows update website, does it work ? >> >>Can you try regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll >
Guest Tom wilson Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. "Can you kill wuauclt.exe process in memory and start manualy the automatic update service ?" That process is not listed in task manager. The Update service is in a "Starting" state and cannot be stopped, changed or disabled. "For the error from internet explorer:" From that document: "In the list of add-ons, click WUWebControl Class" This doesn't appear in any of the add on lists. Likely because none of the update components will install in the first place I would imagine. Thanks Tom On Sun, 26 Aug 2007 21:22:44 +0200, "Mathieu CHATEAU" <gollum123@free.fr> wrote: >Can you kill wuauclt.exe process in memory and start manualy the automatic >update service ? >If ok, can you launch: wuauclt /detectnow > >For the error from internet explorer: >Error message when you scan for updates on a Windows XP Service Pack 2-based >computer: "Error number: 0x8DDD0004" >http://support.microsoft.com/kb/914227/en-us >(If you can do the resolution part)
Guest Mathieu CHATEAU Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. that would not work, but can you still try wuauclt /detectnow ? Can you compare HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv with another working computer ? -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "Tom wilson" <yeahright@nospam.com> wrote in message news:vvk3d3p5agko1qdir8ov2hp01uneji9nqo@4ax.com... > "Can you kill wuauclt.exe process in memory and start manualy the > automatic update service ?" > > That process is not listed in task manager. The Update service is in > a "Starting" state and cannot be stopped, changed or disabled. > > "For the error from internet explorer:" > > From that document: > > "In the list of add-ons, click WUWebControl Class" > > This doesn't appear in any of the add on lists. > > Likely because none of the update components will install in the first > place I would imagine. > > Thanks > Tom > > > > On Sun, 26 Aug 2007 21:22:44 +0200, "Mathieu CHATEAU" > <gollum123@free.fr> wrote: > >>Can you kill wuauclt.exe process in memory and start manualy the automatic >>update service ? >>If ok, can you launch: wuauclt /detectnow >> >>For the error from internet explorer: >>Error message when you scan for updates on a Windows XP Service Pack >>2-based >>computer: "Error number: 0x8DDD0004" >>http://support.microsoft.com/kb/914227/en-us >>(If you can do the resolution part) >
Guest Tom wilson Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. "can you still try wuauclt /detectnow" It just returns a command prompt. No errors, no messages. "Can you compare..." Identical when compared to another working W2003R2 server. Thanks Tom On Sun, 26 Aug 2007 21:44:21 +0200, "Mathieu CHATEAU" <gollum123@free.fr> wrote: >that would not work, but can you still try wuauclt /detectnow ? > >Can you compare >HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv >with another working computer ?
Guest Mathieu CHATEAU Posted August 26, 2007 Posted August 26, 2007 Re: Event ID: 7023 - Invalid access to memory location. anything from c:\windows\windowsupdate.log ? Else You may disable the automatic update service, reboot, launch processmonitor, filtering on wuauclt.exe http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx put the automatic update to manual, and start it 1/Does it start correctly ? 2/Any weird things on processmonitor (acces denied...) the 2/ may be a long time work -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "Tom wilson" <yeahright@nospam.com> wrote in message news:5um3d3hpucaoa8kmeodlh6rf3cuonujqk1@4ax.com... > "can you still try wuauclt /detectnow" > > It just returns a command prompt. No errors, no messages. > > "Can you compare..." > > Identical when compared to another working W2003R2 server. > > Thanks > Tom > > > > On Sun, 26 Aug 2007 21:44:21 +0200, "Mathieu CHATEAU" > <gollum123@free.fr> wrote: > >>that would not work, but can you still try wuauclt /detectnow ? >> >>Can you compare >>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv >>with another working computer ? >
Guest Tom wilson Posted August 27, 2007 Posted August 27, 2007 Re: Event ID: 7023 - Invalid access to memory location. I think this is a job for paid support since this is a production server. Thank you though, I really appreciate the responses. Tom On Sun, 26 Aug 2007 23:07:36 +0200, "Mathieu CHATEAU" <gollum123@free.fr> wrote: >anything from c:\windows\windowsupdate.log ? > >Else >You may disable the automatic update service, reboot, >launch processmonitor, filtering on wuauclt.exe >http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx > >put the automatic update to manual, and start it >1/Does it start correctly ? >2/Any weird things on processmonitor (acces denied...) > >the 2/ may be a long time work
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