Guest WOLLAM Posted August 27, 2007 Posted August 27, 2007 I am hoping someone can help bring this software back to life. My wife uses a proprietary software (from a vendor handpicked by the company)for her business and recently she has been unabvle to access the program. When she attempts to open it she gets the following message: Could not load DUNZIP32.DLL. When she clicks OK she gets this next message: Access violation at address 7C918FEA in module 'ntdll.dll'. Write of address 00000010. I realize this is generated while trying to access non-MS software, but since it had to do with "dll", something that is way over my head, I thought I'd come here, where I always get the best advice. Thank you all in advance for any and all help.
Guest Malke Posted August 27, 2007 Posted August 27, 2007 Re: DUNZIP32.DLL WOLLAM wrote: > I am hoping someone can help bring this software back to life. My wife uses > a proprietary software (from a vendor handpicked by the company)for her > business and recently she has been unabvle to access the program. When she > attempts to open it she gets the following message: > Could not load DUNZIP32.DLL. > > When she clicks OK she gets this next message: > Access violation at address 7C918FEA in module 'ntdll.dll'. Write of > address 00000010. > > I realize this is generated while trying to access non-MS software, but > since it had to do with "dll", something that is way over my head, I thought > I'd come here, where I always get the best advice. Thank you all in advance > for any and all help. > The best solution is for your wife to contact either her company's IT Dept. and let them handle it or she should contact the tech support for this proprietary software. Before she talks to either party, she should be ready with the answer to The First Question Of Troubleshooting: what changed between the time things worked and the time they didn't? Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest HeyBub Posted August 27, 2007 Posted August 27, 2007 Re: DUNZIP32.DLL WOLLAM wrote: > I am hoping someone can help bring this software back to life. My > wife uses a proprietary software (from a vendor handpicked by the > company)for her business and recently she has been unabvle to access > the program. When she attempts to open it she gets the following > message: > Could not load DUNZIP32.DLL. > > When she clicks OK she gets this next message: > Access violation at address 7C918FEA in module 'ntdll.dll'. Write of > address 00000010. > > I realize this is generated while trying to access non-MS software, > but since it had to do with "dll", something that is way over my > head, I thought I'd come here, where I always get the best advice. > Thank you all in advance for any and all help. DUNZIP.DLL is part of DYNAZIP - an Active-X component used for creating/reading ZIP files. It must be registered with the system to be used. I suspect that, when installing the application, something interfered with the installation program's registration procedures (possibly a virus checker). Alternatively, if you can find the DUNZIP32.DLL program, make sure it is in a location where Windows can find it: either in the application's main folder or somewhere on the PATH. Try installing the application in Safe Mode after making sure all ancillary programs are turned off.
Guest nass Posted August 27, 2007 Posted August 27, 2007 RE: DUNZIP32.DLL "WOLLAM" wrote: > I am hoping someone can help bring this software back to life. My wife uses > a proprietary software (from a vendor handpicked by the company)for her > business and recently she has been unabvle to access the program. When she > attempts to open it she gets the following message: > Could not load DUNZIP32.DLL. > > When she clicks OK she gets this next message: > Access violation at address 7C918FEA in module 'ntdll.dll'. Write of > address 00000010. > > I realize this is generated while trying to access non-MS software, but > since it had to do with "dll", something that is way over my head, I thought > I'd come here, where I always get the best advice. Thank you all in advance > for any and all help. I think as 'Malke' advised you to tell Her to ask the company IT or contact the Vendor for this software, as this looks like a programming issue and a security issue too may be!. IBM Lotus Notes File Viewer Overflow Vulnerability (dunzip32.dll) http://www-1.ibm.com/support/docview.wss?rs=475&uid=swg21229932 Also if she got protection software, she need to scan and make sure all clean. HTH. nass --- http://www.nasstec.co.uk
Guest Plato Posted August 29, 2007 Posted August 29, 2007 Re: DUNZIP32.DLL =?Utf-8?B?V09MTEFN?= wrote: > > I am hoping someone can help bring this software back to life. My wife uses > a proprietary software (from a vendor handpicked by the company)for her > business and recently she has been unabvle to access the program. When she > attempts to open it she gets the following message: > Could not load DUNZIP32.DLL. That sounds exactly like something the support folks who sold the software can solve in less than a minute. -- http://www.bootdisk.com/
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