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Posted

Please help.

The listing of cookies that used to be in my temp internet folder has

disappeared. Since all the cookies placed on my computer do not show up in

the "cookie folder," I have used the temp internet folder to find and delete

them. How can I restore the listing of cookies in the temp internet folder?

Thanks, in advance.

  • Replies 11
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Guest PA Bear
Posted

Re: temp internet folder cookies listing

 

How do you know they've disappeared?

 

How do you know they were really there in the first place?

 

1. Enable Show Hidden Files and Folders under Start > Control Panel > Folder

Options > View.

 

2. Now, in Windows Explorer, do you see C:\Documents and

Settings\[username]\Cookies <=this folder?

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

lili wrote:

> Please help.

> The listing of cookies that used to be in my temp internet folder has

> disappeared. Since all the cookies placed on my computer do not show up in

> the "cookie folder," I have used the temp internet folder to find and

> delete

> them. How can I restore the listing of cookies in the temp internet

> folder?

> Thanks, in advance.

Posted

Re: temp internet folder cookies listing

 

Thanks for replying. I've responded below after each of your questions:

 

"PA Bear" wrote:

> How do you know they've disappeared?

 

When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

Settings -> View Files -> Temporary Internet Files, there is a long list of

file names and internet addresses, at the beginning of which, after

"?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

addresses. There is now not a single "cookie" listing, even though I know

that there are cookies on my computer. (They show up in the

"C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

cookies no longer appear in the Temp Internet Folder.

 

> How do you know they were really there in the first place?

 

I have always seen them there. Are you having a joke at my expense?

> 1. Enable Show Hidden Files and Folders under Start > Control Panel > Folder

> Options > View.

 

Okay. Done.

>

> 2. Now, in Windows Explorer, do you see C:\Documents and

> Settings\[username]\Cookies <=this folder?

 

This folder is, and has always been, empty except for a file entitled

"index/DAT File/16 KB".

 

So, my question remains. How can I restore the listing of cookies in the

temp internet folder?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin; DTS-L.org

>

> lili wrote:

> > Please help.

> > The listing of cookies that used to be in my temp internet folder has

> > disappeared. Since all the cookies placed on my computer do not show up in

> > the "cookie folder," I have used the temp internet folder to find and

> > delete

> > them. How can I restore the listing of cookies in the temp internet

> > folder?

> > Thanks, in advance.

>

>

Guest Newbie Coder
Posted

Re: temp internet folder cookies listing

 

Lili,

 

You cannot restore cookies. Just go to the same sites again & they will

re-download. Just remember to login if you wish for them to save

username/password

 

Is your Internet Cache damaged or moved?

 

Open Internet Explorer

Tools menu | Internet Options

General tab, click the Settings button & click View Files

 

It will tell you the current location above that button where the cache is

located

 

Post back please

 

--

Newbie Coder

(It's just a name)

 

 

"lili" <lili@discussions.microsoft.com> wrote in message

news:22C4D0CA-5B85-4EB0-8AD6-8B57893A837E@microsoft.com...

> Thanks for replying. I've responded below after each of your questions:

>

> "PA Bear" wrote:

>

> > How do you know they've disappeared?

>

> When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

> Settings -> View Files -> Temporary Internet Files, there is a long list of

> file names and internet addresses, at the beginning of which, after

> "?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

> addresses. There is now not a single "cookie" listing, even though I know

> that there are cookies on my computer. (They show up in the

> "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

> cookies no longer appear in the Temp Internet Folder.

>

>

> > How do you know they were really there in the first place?

>

> I have always seen them there. Are you having a joke at my expense?

>

> > 1. Enable Show Hidden Files and Folders under Start > Control Panel > Folder

> > Options > View.

>

> Okay. Done.

>

> >

> > 2. Now, in Windows Explorer, do you see C:\Documents and

> > Settings\[username]\Cookies <=this folder?

>

> This folder is, and has always been, empty except for a file entitled

> "index/DAT File/16 KB".

>

> So, my question remains. How can I restore the listing of cookies in the

> temp internet folder?

>

> > --

> > ~Robear Dyer (PA Bear)

> > MS MVP-Windows (IE, OE, Security, Shell/User)

> > AumHa VSOP & Admin; DTS-L.org

> >

> > lili wrote:

> > > Please help.

> > > The listing of cookies that used to be in my temp internet folder has

> > > disappeared. Since all the cookies placed on my computer do not show up in

> > > the "cookie folder," I have used the temp internet folder to find and

> > > delete

> > > them. How can I restore the listing of cookies in the temp internet

> > > folder?

> > > Thanks, in advance.

> >

> >

Guest PA Bear
Posted

Re: temp internet folder cookies listing

 

> Are you having a joke at my expense?

 

No, just asking diagnostic questions.

> ...There is now not a single "cookie" listing, even though I know

> that there are cookies on my computer. (They show up in the

> "C:\WINDOWS\Cookies" folder.)

 

Are you running WinXP SP2, fully patched at Windows Update? If so, did you

upgrade to WinXP from an earlier Windows version?

> This folder is, and has always been, empty except for a file entitled

> "index/DAT File/16 KB".

 

Do you have any sort of "Registry cleaner" or security application (e.g.,

anti-virus; anti-spyware; security suite) installed and loading at boot that

may be deleting Temporary Internet Files and/or Cookies?

 

IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings >

View files Windows Explorer open to C:\Documents and

Settings\[username]\Local Settings\Temporary Internet Files <=this folder?

 

If not:

 

What is the address?

 

Have you ever changed the location of your TIF folder by clicking on the

"Move Folder" button? [Just asking; not a suggestion or recommendation to do

so]

--

~PA Bear

 

lili wrote:

> Thanks for replying. I've responded below after each of your questions:

>

> "PA Bear" wrote:

>> How do you know they've disappeared?

>

> When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

> Settings -> View Files -> Temporary Internet Files, there is a long list

> of

> file names and internet addresses, at the beginning of which, after

> "?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

> addresses. There is now not a single "cookie" listing, even though I know

> that there are cookies on my computer. (They show up in the

> "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

> cookies no longer appear in the Temp Internet Folder.

>

>> How do you know they were really there in the first place?

>

> I have always seen them there. Are you having a joke at my expense?

>

>> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

>> Folder Options > View.

>

> Okay. Done.

>

>> 2. Now, in Windows Explorer, do you see C:\Documents and

>> Settings\[username]\Cookies <=this folder?

>

> This folder is, and has always been, empty except for a file entitled

> "index/DAT File/16 KB".

>

> So, my question remains. How can I restore the listing of cookies in the

> temp internet folder?

>> --

>> lili wrote:

>>> Please help.

>>> The listing of cookies that used to be in my temp internet folder has

>>> disappeared. Since all the cookies placed on my computer do not show up

>>> in

>>> the "cookie folder," I have used the temp internet folder to find and

>>> delete

>>> them. How can I restore the listing of cookies in the temp internet

>>> folder?

>>> Thanks, in advance.

Posted

Re: temp internet folder cookies listing

 

Thank you for your help.

> > ...There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.)

>

> Are you running WinXP SP2, fully patched at Windows Update? If so, did you

> upgrade to WinXP from an earlier Windows version?

 

I am running WinXP SP1, fully patched at Windows Update. My computer came

pre-loaded with XP SP1.

 

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

>

> Do you have any sort of "Registry cleaner" or security application (e.g.,

> anti-virus; anti-spyware; security suite) installed and loading at boot that

> may be deleting Temporary Internet Files and/or Cookies?

 

I have Norton anti-virus, Ad-aware, and Spybot installed, but they run only

when I instruct them to do so. They have been on my computer all along, and

I have made no changes in the way they load or run. There has been no

deletion of which I am aware in the Temporary Internet Files folder other

than the listing of Cookies. However, Cookies are still being installed on

my computer, because I find them in the "C:\WINDOWS\Cookies" folder (though

not in the "C:\Documents and

> Settings\[username]\Local Settings\Temporary Internet Files <=this folder" that you mention).

 

BTW, I do not want the cookies; I want to know that they are present so that

I can delete them. The only complete listing that I have found is the one

that has, until recently, appeared in the TIF folder.

 

> IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings >

> View files Windows Explorer open to C:\Documents and

> Settings\[username]\Local Settings\Temporary Internet Files <=this folder?

 

Yes; this is the folder to which I am referring.

 

> Have you ever changed the location of your TIF folder by clicking on the

> "Move Folder" button? [Just asking; not a suggestion or recommendation to do

> so]

 

No. It is where it has always been.

> --

> ~PA Bear

 

I appreciate your efforts to sort this out.

 

Lili

>

> lili wrote:

> > Thanks for replying. I've responded below after each of your questions:

> >

> > "PA Bear" wrote:

> >> How do you know they've disappeared?

> >

> > When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

> > Settings -> View Files -> Temporary Internet Files, there is a long list

> > of

> > file names and internet addresses, at the beginning of which, after

> > "?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

> > addresses. There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

> > cookies no longer appear in the Temp Internet Folder.

> >

> >> How do you know they were really there in the first place?

> >

> > I have always seen them there. Are you having a joke at my expense?

> >

> >> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

> >> Folder Options > View.

> >

> > Okay. Done.

> >

> >> 2. Now, in Windows Explorer, do you see C:\Documents and

> >> Settings\[username]\Cookies <=this folder?

> >

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

> >

> > So, my question remains. How can I restore the listing of cookies in the

> > temp internet folder?

> >> --

> >> lili wrote:

> >>> Please help.

> >>> The listing of cookies that used to be in my temp internet folder has

> >>> disappeared. Since all the cookies placed on my computer do not show up

> >>> in

> >>> the "cookie folder," I have used the temp internet folder to find and

> >>> delete

> >>> them. How can I restore the listing of cookies in the temp internet

> >>> folder?

> >>> Thanks, in advance.

>

>

Posted

Re: temp internet folder cookies listing

 

Thank you for your response. Please see below:

 

"Newbie Coder" wrote:

> Lili,

>

> You cannot restore cookies. Just go to the same sites again & they will

> re-download. Just remember to login if you wish for them to save

> username/password

 

I do not want to restore cookies. I want to delete them, in order to do

which, I need to know that they are present and to see them listed somewhere.

That "somewhere" has always - until recently - been in the TIF folder

(IE>Tools>Internet Options>Temporary Internet files Settings>View

Files>Temporary Internet Files [C:\Documents and Settings\[user name]\Local

Settings\Temporary Internet Files]).

> Is your Internet Cache damaged or moved?

>

> Open Internet Explorer

> Tools menu | Internet Options

> General tab, click the Settings button & click View Files

>

> It will tell you the current location above that button where the cache is

> located

 

 

Not moved. How would I know if it is damaged?

 

> Post back please

 

I appreciate your efforts to help sort this out. Thanks for any further

assistance.

 

Lili

>

> --

> Newbie Coder

> (It's just a name)

>

>

> "lili" <lili@discussions.microsoft.com> wrote in message

> news:22C4D0CA-5B85-4EB0-8AD6-8B57893A837E@microsoft.com...

> > Thanks for replying. I've responded below after each of your questions:

> >

> > "PA Bear" wrote:

> >

> > > How do you know they've disappeared?

> >

> > When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

> > Settings -> View Files -> Temporary Internet Files, there is a long list of

> > file names and internet addresses, at the beginning of which, after

> > "?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

> > addresses. There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

> > cookies no longer appear in the Temp Internet Folder.

> >

> >

> > > How do you know they were really there in the first place?

> >

> > I have always seen them there. Are you having a joke at my expense?

> >

> > > 1. Enable Show Hidden Files and Folders under Start > Control Panel > Folder

> > > Options > View.

> >

> > Okay. Done.

> >

> > >

> > > 2. Now, in Windows Explorer, do you see C:\Documents and

> > > Settings\[username]\Cookies <=this folder?

> >

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

> >

> > So, my question remains. How can I restore the listing of cookies in the

> > temp internet folder?

> >

> > > --

> > > ~Robear Dyer (PA Bear)

> > > MS MVP-Windows (IE, OE, Security, Shell/User)

> > > AumHa VSOP & Admin; DTS-L.org

> > >

> > > lili wrote:

> > > > Please help.

> > > > The listing of cookies that used to be in my temp internet folder has

> > > > disappeared. Since all the cookies placed on my computer do not show up in

> > > > the "cookie folder," I have used the temp internet folder to find and

> > > > delete

> > > > them. How can I restore the listing of cookies in the temp internet

> > > > folder?

> > > > Thanks, in advance.

> > >

> > >

>

>

>

Posted

Re: temp internet folder cookies listing

 

Thanks so much for your response. I posted a reply, but it appears to have

come through blank! So, here is a reconstruction:

 

"PA Bear" wrote:

> > ...There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.)

>

> Are you running WinXP SP2, fully patched at Windows Update? If so, did you

> upgrade to WinXP from an earlier Windows version?

>

 

I am running WinXP SP1, fully patched at Windows Update. XP SP1 came

pre-loaded on my computer.

 

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

>

> Do you have any sort of "Registry cleaner" or security application (e.g.,

> anti-virus; anti-spyware; security suite) installed and loading at boot that

> may be deleting Temporary Internet Files and/or Cookies?

 

I have Norton Anti-Virus, Ad-aware, and Spybot loaded. They have been on my

computer all along. Other than installing their updates, I have made no

changes in any of them. They run only when I instruct them to do so. The

only thing missing (of which I am aware) from the Temporary Internet Files

folder is the list of Cookies on my computer. Some of the Cookies (usually

only the more benign ones) show up in the following folder: "C:\Documents and

Settings\********\Local Settings\Temporary Internet Files."

> IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings >

View files Windows Explorer open to C:\Documents and

Settings\[username]\Local Settings\Temporary Internet Files <=this folder?

 

Yes. This is the folder to which I am referring.

 

> Have you ever changed the location of your TIF folder by clicking on the

> "Move Folder" button? [Just asking; not a suggestion or recommendation to do

> so]

 

No. Never.

> --

> ~PA Bear

>

 

Thank you so much for your efforts to sort this out. I appreciate all the

help that you can offer.

 

Lili

 

> lili wrote:

> > Thanks for replying. I've responded below after each of your questions:

> >

> > "PA Bear" wrote:

> >> How do you know they've disappeared?

> >

> > When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

> > Settings -> View Files -> Temporary Internet Files, there is a long list

> > of

> > file names and internet addresses, at the beginning of which, after

> > "?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

> > addresses. There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

> > cookies no longer appear in the Temp Internet Folder.

> >

> >> How do you know they were really there in the first place?

> >

> > I have always seen them there. Are you having a joke at my expense?

> >

> >> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

> >> Folder Options > View.

> >

> > Okay. Done.

> >

> >> 2. Now, in Windows Explorer, do you see C:\Documents and

> >> Settings\[username]\Cookies <=this folder?

> >

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

> >

> > So, my question remains. How can I restore the listing of cookies in the

> > temp internet folder?

> >> --

> >> lili wrote:

> >>> Please help.

> >>> The listing of cookies that used to be in my temp internet folder has

> >>> disappeared. Since all the cookies placed on my computer do not show up

> >>> in

> >>> the "cookie folder," I have used the temp internet folder to find and

> >>> delete

> >>> them. How can I restore the listing of cookies in the temp internet

> >>> folder?

> >>> Thanks, in advance.

>

>

Posted

Re: temp internet folder cookies listing

 

Oops! My pasting was a step off. Please disregard my previous response and

refer to this one, instead:

 

Thanks so much for your response. I posted a reply, but it appears to have

come through blank! So, here is a reconstruction:

 

"PA Bear" wrote:

> > ...There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.)

>

> Are you running WinXP SP2, fully patched at Windows Update? If so, did you

> upgrade to WinXP from an earlier Windows version?

>

 

I am running WinXP SP1, fully patched at Windows Update. XP SP1 came

pre-loaded on my computer.

 

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

>

> Do you have any sort of "Registry cleaner" or security application (e.g.,

> anti-virus; anti-spyware; security suite) installed and loading at boot that

> may be deleting Temporary Internet Files and/or Cookies?

 

I have Norton Anti-Virus, Ad-aware, and Spybot loaded. They have been on my

computer all along. Other than installing their updates, I have made no

changes in any of them. They run only when I instruct them to do so. The

only thing missing (of which I am aware) from the Temporary Internet Files

folder is the list of Cookies on my computer. Some of the Cookies (usually

only the more benign ones) show up in the following folder:

"C:\WINDOWS\Cookies."

> IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings >

View files Windows Explorer open to C:\Documents and

Settings\[username]\Local Settings\Temporary Internet Files <=this folder?

 

Yes. This is the folder to which I am referring.

 

> Have you ever changed the location of your TIF folder by clicking on the

> "Move Folder" button? [Just asking; not a suggestion or recommendation to do

> so]

 

No. Never.

> --

> ~PA Bear

>

 

Thank you so much for your efforts to sort this out. I appreciate all the

help that you can offer.

 

Lili

 

> lili wrote:

> > Thanks for replying. I've responded below after each of your questions:

> >

> > "PA Bear" wrote:

> >> How do you know they've disappeared?

> >

> > When I click on IE -> Tools -> Internet Options -> Temp Internet files ->

> > Settings -> View Files -> Temporary Internet Files, there is a long list

> > of

> > file names and internet addresses, at the beginning of which, after

> > "?CodeDownloadErrorLog!name={...}", have always been a number of "cookie"

> > addresses. There is now not a single "cookie" listing, even though I know

> > that there are cookies on my computer. (They show up in the

> > "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that the

> > cookies no longer appear in the Temp Internet Folder.

> >

> >> How do you know they were really there in the first place?

> >

> > I have always seen them there. Are you having a joke at my expense?

> >

> >> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

> >> Folder Options > View.

> >

> > Okay. Done.

> >

> >> 2. Now, in Windows Explorer, do you see C:\Documents and

> >> Settings\[username]\Cookies <=this folder?

> >

> > This folder is, and has always been, empty except for a file entitled

> > "index/DAT File/16 KB".

> >

> > So, my question remains. How can I restore the listing of cookies in the

> > temp internet folder?

> >> --

> >> lili wrote:

> >>> Please help.

> >>> The listing of cookies that used to be in my temp internet folder has

> >>> disappeared. Since all the cookies placed on my computer do not show up

> >>> in

> >>> the "cookie folder," I have used the temp internet folder to find and

> >>> delete

> >>> them. How can I restore the listing of cookies in the temp internet

> >>> folder?

> >>> Thanks, in advance.

Guest PA Bear
Posted

Re: temp internet folder cookies listing

 

> I am running WinXP SP1, fully patched at Windows Update. My computer came

> pre-loaded with XP SP1.

 

Sorry, lili, but if you're running WinXP SP1, the machine is *not* fully

patched at Windows Update; in fact it's missing 3 years' worth of critical

security updates. Furthermore, you *must* have WinXP SP2 installed to be

able to install updates (since October 2006).

 

Please proceed as follows:

 

1. Run a thorough check for hijackware, including posting your HijackThis

log to an appropriate forum for review.

 

Check for Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/Darnit.htm

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

 

When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)

is the preferred tool to use. It will help you to both identify and remove

any hijackware/spyware.

 

**Post your HijackThis log to http://forums.spywareinfo.com/,

http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or

other appropriate forum for expert analysis, not here.**

 

2. After an expert gives your HijackThis log a clean bill of health, install

WinXP SP2:

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a

 

NB: Disable Norton AntiVirus and any Spybot "protections" (i.e., SDHelper;

Tea Timer) *before* installing SP2. After installing SP2, it can take up to

20 minutes or more for the machine to finish rebooting; this is normal.

After the initial reboot, reboot a second time.

 

References:

 

What to Know Before Downloading/Installing SP2

http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

 

Installing SP2 Step-by-Step

http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

 

Troubleshooting Your Installation

http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

 

WinXP SP2 FAQ: What to do after installing SP2

http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

 

Service Pack (any) Installation Checklist (MVP Jupiter Jones)

http://www3.telus.net/dandemar/spackins.htm

 

WinXP SP2-specific Page (MVP Jupiter Jones)

http://www3.telus.net/dandemar/xpsp2.htm

 

The hard disk space requirements for Windows XP Service Pack 2

http://support.microsoft.com/default.aspx?kbid=837783

 

3. Go to http://windowsupdate.microsoft.com and install all critical updates

offered (75, minimum).

 

NB: I do *not* recommend installing IE7 via Windows Update or Automatic

Updates!

 

4. Make certain the Automatic Updates is enabled and configured as you wish.

 

How to configure and use Automatic Updates in WinXP:

http://support.microsoft.com/kb/306525

 

5. Reply to this thread and tell us if C:\Documents and

Settings\[username]\Cookies <=this folder contains and shows your cookies.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

lili wrote:

> Thank you for your help.

>

>>> ...There is now not a single "cookie" listing, even though I know

>>> that there are cookies on my computer. (They show up in the

>>> "C:\WINDOWS\Cookies" folder.)

>>

>> Are you running WinXP SP2, fully patched at Windows Update? If so, did

>> you

>> upgrade to WinXP from an earlier Windows version?

>

> I am running WinXP SP1, fully patched at Windows Update. My computer came

> pre-loaded with XP SP1.

>

>

>>> This folder is, and has always been, empty except for a file entitled

>>> "index/DAT File/16 KB".

>>

>> Do you have any sort of "Registry cleaner" or security application (e.g.,

>> anti-virus; anti-spyware; security suite) installed and loading at boot

>> that

>> may be deleting Temporary Internet Files and/or Cookies?

>

> I have Norton anti-virus, Ad-aware, and Spybot installed, but they run

> only

> when I instruct them to do so. They have been on my computer all along,

> and

> I have made no changes in the way they load or run. There has been no

> deletion of which I am aware in the Temporary Internet Files folder other

> than the listing of Cookies. However, Cookies are still being installed

> on

> my computer, because I find them in the "C:\WINDOWS\Cookies" folder

> (though

> not in the "C:\Documents and

>> Settings\[username]\Local Settings\Temporary Internet Files <=this

>> folder"

>> that you mention).

>

> BTW, I do not want the cookies; I want to know that they are present so

> that

> I can delete them. The only complete listing that I have found is the one

> that has, until recently, appeared in the TIF folder.

>

>

>> IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings >

>> View files Windows Explorer open to C:\Documents and

>> Settings\[username]\Local Settings\Temporary Internet Files <=this

>> folder?

>

> Yes; this is the folder to which I am referring.

>

>

>> Have you ever changed the location of your TIF folder by clicking on the

>> "Move Folder" button? [Just asking; not a suggestion or recommendation to

>> do

>> so]

>

> No. It is where it has always been.

>

>> --

>> ~PA Bear

>

> I appreciate your efforts to sort this out.

>

> Lili

>

>>

>> lili wrote:

>>> Thanks for replying. I've responded below after each of your questions:

>>>

>>> "PA Bear" wrote:

>>>> How do you know they've disappeared?

>>>

>>> When I click on IE -> Tools -> Internet Options -> Temp Internet

>>> files ->

>>> Settings -> View Files -> Temporary Internet Files, there is a long list

>>> of

>>> file names and internet addresses, at the beginning of which, after

>>> "?CodeDownloadErrorLog!name={...}", have always been a number of

>>> "cookie"

>>> addresses. There is now not a single "cookie" listing, even though I

>>> know

>>> that there are cookies on my computer. (They show up in the

>>> "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that

>>> the

>>> cookies no longer appear in the Temp Internet Folder.

>>>

>>>> How do you know they were really there in the first place?

>>>

>>> I have always seen them there. Are you having a joke at my expense?

>>>

>>>> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

>>>> Folder Options > View.

>>>

>>> Okay. Done.

>>>

>>>> 2. Now, in Windows Explorer, do you see C:\Documents and

>>>> Settings\[username]\Cookies <=this folder?

>>>

>>> This folder is, and has always been, empty except for a file entitled

>>> "index/DAT File/16 KB".

>>>

>>> So, my question remains. How can I restore the listing of cookies in

>>> the

>>> temp internet folder?

>>>> --

>>>> lili wrote:

>>>>> Please help.

>>>>> The listing of cookies that used to be in my temp internet folder has

>>>>> disappeared. Since all the cookies placed on my computer do not show

>>>>> up

>>>>> in

>>>>> the "cookie folder," I have used the temp internet folder to find and

>>>>> delete

>>>>> them. How can I restore the listing of cookies in the temp internet

>>>>> folder?

>>>>> Thanks, in advance.

Posted

Re: temp internet folder cookies listing

 

Oh, my!!!

 

Well, I will follow your directions. Thank you very much. When I have

completed all that you suggest, I will post here again.

 

Lili

 

 

"PA Bear" wrote:

> > I am running WinXP SP1, fully patched at Windows Update. My computer came

> > pre-loaded with XP SP1.

>

> Sorry, lili, but if you're running WinXP SP1, the machine is *not* fully

> patched at Windows Update; in fact it's missing 3 years' worth of critical

> security updates. Furthermore, you *must* have WinXP SP2 installed to be

> able to install updates (since October 2006).

>

> Please proceed as follows:

>

> 1. Run a thorough check for hijackware, including posting your HijackThis

> log to an appropriate forum for review.

>

> Check for Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/Darnit.htm

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

>

> When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe)

> is the preferred tool to use. It will help you to both identify and remove

> any hijackware/spyware.

>

> **Post your HijackThis log to http://forums.spywareinfo.com/,

> http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or

> other appropriate forum for expert analysis, not here.**

>

> 2. After an expert gives your HijackThis log a clean bill of health, install

> WinXP SP2:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a

>

> NB: Disable Norton AntiVirus and any Spybot "protections" (i.e., SDHelper;

> Tea Timer) *before* installing SP2. After installing SP2, it can take up to

> 20 minutes or more for the machine to finish rebooting; this is normal.

> After the initial reboot, reboot a second time.

>

> References:

>

> What to Know Before Downloading/Installing SP2

> http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

>

> Installing SP2 Step-by-Step

> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

>

> Troubleshooting Your Installation

> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

>

> WinXP SP2 FAQ: What to do after installing SP2

> http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

>

> Service Pack (any) Installation Checklist (MVP Jupiter Jones)

> http://www3.telus.net/dandemar/spackins.htm

>

> WinXP SP2-specific Page (MVP Jupiter Jones)

> http://www3.telus.net/dandemar/xpsp2.htm

>

> The hard disk space requirements for Windows XP Service Pack 2

> http://support.microsoft.com/default.aspx?kbid=837783

>

> 3. Go to http://windowsupdate.microsoft.com and install all critical updates

> offered (75, minimum).

>

> NB: I do *not* recommend installing IE7 via Windows Update or Automatic

> Updates!

>

> 4. Make certain the Automatic Updates is enabled and configured as you wish.

>

> How to configure and use Automatic Updates in WinXP:

> http://support.microsoft.com/kb/306525

>

> 5. Reply to this thread and tell us if C:\Documents and

> Settings\[username]\Cookies <=this folder contains and shows your cookies.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin; DTS-L.org

>

> lili wrote:

> > Thank you for your help.

> >

> >>> ...There is now not a single "cookie" listing, even though I know

> >>> that there are cookies on my computer. (They show up in the

> >>> "C:\WINDOWS\Cookies" folder.)

> >>

> >> Are you running WinXP SP2, fully patched at Windows Update? If so, did

> >> you

> >> upgrade to WinXP from an earlier Windows version?

> >

> > I am running WinXP SP1, fully patched at Windows Update. My computer came

> > pre-loaded with XP SP1.

> >

> >

> >>> This folder is, and has always been, empty except for a file entitled

> >>> "index/DAT File/16 KB".

> >>

> >> Do you have any sort of "Registry cleaner" or security application (e.g.,

> >> anti-virus; anti-spyware; security suite) installed and loading at boot

> >> that

> >> may be deleting Temporary Internet Files and/or Cookies?

> >

> > I have Norton anti-virus, Ad-aware, and Spybot installed, but they run

> > only

> > when I instruct them to do so. They have been on my computer all along,

> > and

> > I have made no changes in the way they load or run. There has been no

> > deletion of which I am aware in the Temporary Internet Files folder other

> > than the listing of Cookies. However, Cookies are still being installed

> > on

> > my computer, because I find them in the "C:\WINDOWS\Cookies" folder

> > (though

> > not in the "C:\Documents and

> >> Settings\[username]\Local Settings\Temporary Internet Files <=this

> >> folder"

> >> that you mention).

> >

> > BTW, I do not want the cookies; I want to know that they are present so

> > that

> > I can delete them. The only complete listing that I have found is the one

> > that has, until recently, appeared in the TIF folder.

> >

> >

> >> IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings >

> >> View files Windows Explorer open to C:\Documents and

> >> Settings\[username]\Local Settings\Temporary Internet Files <=this

> >> folder?

> >

> > Yes; this is the folder to which I am referring.

> >

> >

> >> Have you ever changed the location of your TIF folder by clicking on the

> >> "Move Folder" button? [Just asking; not a suggestion or recommendation to

> >> do

> >> so]

> >

> > No. It is where it has always been.

> >

> >> --

> >> ~PA Bear

> >

> > I appreciate your efforts to sort this out.

> >

> > Lili

> >

> >>

> >> lili wrote:

> >>> Thanks for replying. I've responded below after each of your questions:

> >>>

> >>> "PA Bear" wrote:

> >>>> How do you know they've disappeared?

> >>>

> >>> When I click on IE -> Tools -> Internet Options -> Temp Internet

> >>> files ->

> >>> Settings -> View Files -> Temporary Internet Files, there is a long list

> >>> of

> >>> file names and internet addresses, at the beginning of which, after

> >>> "?CodeDownloadErrorLog!name={...}", have always been a number of

> >>> "cookie"

> >>> addresses. There is now not a single "cookie" listing, even though I

> >>> know

> >>> that there are cookies on my computer. (They show up in the

> >>> "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that

> >>> the

> >>> cookies no longer appear in the Temp Internet Folder.

> >>>

> >>>> How do you know they were really there in the first place?

> >>>

> >>> I have always seen them there. Are you having a joke at my expense?

> >>>

> >>>> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

> >>>> Folder Options > View.

> >>>

> >>> Okay. Done.

> >>>

> >>>> 2. Now, in Windows Explorer, do you see C:\Documents and

> >>>> Settings\[username]\Cookies <=this folder?

> >>>

> >>> This folder is, and has always been, empty except for a file entitled

> >>> "index/DAT File/16 KB".

> >>>

> >>> So, my question remains. How can I restore the listing of cookies in

> >>> the

> >>> temp internet folder?

> >>>> --

> >>>> lili wrote:

> >>>>> Please help.

> >>>>> The listing of cookies that used to be in my temp internet folder has

> >>>>> disappeared. Since all the cookies placed on my computer do not show

> >>>>> up

> >>>>> in

> >>>>> the "cookie folder," I have used the temp internet folder to find and

> >>>>> delete

> >>>>> them. How can I restore the listing of cookies in the temp internet

> >>>>> folder?

> >>>>> Thanks, in advance.

>

>

Guest PA Bear
Posted

Re: temp internet folder cookies listing

 

Looking forward to it. Please reply to this thread (not begin a new one).

--

~PA Bear

 

lili wrote:

> Oh, my!!!

>

> Well, I will follow your directions. Thank you very much. When I have

> completed all that you suggest, I will post here again.

>

> "PA Bear" wrote:

>>> I am running WinXP SP1, fully patched at Windows Update. My computer

>>> came

>>> pre-loaded with XP SP1.

>>

>> Sorry, lili, but if you're running WinXP SP1, the machine is *not* fully

>> patched at Windows Update; in fact it's missing 3 years' worth of

>> critical

>> security updates. Furthermore, you *must* have WinXP SP2 installed to be

>> able to install updates (since October 2006).

>>

>> Please proceed as follows:

>>

>> 1. Run a thorough check for hijackware, including posting your HijackThis

>> log to an appropriate forum for review.

>>

>> Check for Hijackware

>> http://aumha.org/a/parasite.htm

>> http://aumha.org/a/quickfix.htm

>> http://mvps.org/winhelp2002/unwanted.htm

>> http://inetexplorer.mvps.org/Darnit.htm

>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>> http://defendingyourmachine2.blogspot.com/

>>

>> When all else fails, HijackThis

>> (http://aumha.org/downloads/hijackthis.exe)

>> is the preferred tool to use. It will help you to both identify and

>> remove

>> any hijackware/spyware.

>>

>> **Post your HijackThis log to http://forums.spywareinfo.com/,

>> http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30

>> or

>> other appropriate forum for expert analysis, not here.**

>>

>> 2. After an expert gives your HijackThis log a clean bill of health,

>> install WinXP SP2:

>> http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a

>>

>> NB: Disable Norton AntiVirus and any Spybot "protections" (i.e.,

>> SDHelper;

>> Tea Timer) *before* installing SP2. After installing SP2, it can take up

>> to 20 minutes or more for the machine to finish rebooting; this is

>> normal.

>> After the initial reboot, reboot a second time.

>>

>> References:

>>

>> What to Know Before Downloading/Installing SP2

>> http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

>>

>> Installing SP2 Step-by-Step

>> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

>>

>> Troubleshooting Your Installation

>> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

>>

>> WinXP SP2 FAQ: What to do after installing SP2

>> http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

>>

>> Service Pack (any) Installation Checklist (MVP Jupiter Jones)

>> http://www3.telus.net/dandemar/spackins.htm

>>

>> WinXP SP2-specific Page (MVP Jupiter Jones)

>> http://www3.telus.net/dandemar/xpsp2.htm

>>

>> The hard disk space requirements for Windows XP Service Pack 2

>> http://support.microsoft.com/default.aspx?kbid=837783

>>

>> 3. Go to http://windowsupdate.microsoft.com and install all critical

>> updates offered (75, minimum).

>>

>> NB: I do *not* recommend installing IE7 via Windows Update or Automatic

>> Updates!

>>

>> 4. Make certain the Automatic Updates is enabled and configured as you

>> wish.

>>

>> How to configure and use Automatic Updates in WinXP:

>> http://support.microsoft.com/kb/306525

>>

>> 5. Reply to this thread and tell us if C:\Documents and

>> Settings\[username]\Cookies <=this folder contains and shows your

>> cookies.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-Windows (IE, OE, Security, Shell/User)

>> AumHa VSOP & Admin; DTS-L.org

>>

>> lili wrote:

>>> Thank you for your help.

>>>

>>>>> ...There is now not a single "cookie" listing, even though I know

>>>>> that there are cookies on my computer. (They show up in the

>>>>> "C:\WINDOWS\Cookies" folder.)

>>>>

>>>> Are you running WinXP SP2, fully patched at Windows Update? If so, did

>>>> you

>>>> upgrade to WinXP from an earlier Windows version?

>>>

>>> I am running WinXP SP1, fully patched at Windows Update. My computer

>>> came

>>> pre-loaded with XP SP1.

>>>

>>>

>>>>> This folder is, and has always been, empty except for a file entitled

>>>>> "index/DAT File/16 KB".

>>>>

>>>> Do you have any sort of "Registry cleaner" or security application

>>>> (e.g.,

>>>> anti-virus; anti-spyware; security suite) installed and loading at boot

>>>> that

>>>> may be deleting Temporary Internet Files and/or Cookies?

>>>

>>> I have Norton anti-virus, Ad-aware, and Spybot installed, but they run

>>> only

>>> when I instruct them to do so. They have been on my computer all along,

>>> and

>>> I have made no changes in the way they load or run. There has been no

>>> deletion of which I am aware in the Temporary Internet Files folder

>>> other

>>> than the listing of Cookies. However, Cookies are still being installed

>>> on

>>> my computer, because I find them in the "C:\WINDOWS\Cookies" folder

>>> (though

>>> not in the "C:\Documents and

>>>> Settings\[username]\Local Settings\Temporary Internet Files <=this

>>>> folder"

>>>> that you mention).

>>>

>>> BTW, I do not want the cookies; I want to know that they are present so

>>> that

>>> I can delete them. The only complete listing that I have found is the

>>> one

>>> that has, until recently, appeared in the TIF folder.

>>>

>>>

>>>> IE Tools > Internet Options > Temporary Internet Files [TIF] > Settings

>>>> >

>>>> View files Windows Explorer open to C:\Documents and

>>>> Settings\[username]\Local Settings\Temporary Internet Files <=this

>>>> folder?

>>>

>>> Yes; this is the folder to which I am referring.

>>>

>>>

>>>> Have you ever changed the location of your TIF folder by clicking on

>>>> the

>>>> "Move Folder" button? [Just asking; not a suggestion or recommendation

>>>> to

>>>> do

>>>> so]

>>>

>>> No. It is where it has always been.

>>>

>>>> --

>>>> ~PA Bear

>>>

>>> I appreciate your efforts to sort this out.

>>>

>>> Lili

>>>

>>>>

>>>> lili wrote:

>>>>> Thanks for replying. I've responded below after each of your

>>>>> questions:

>>>>>

>>>>> "PA Bear" wrote:

>>>>>> How do you know they've disappeared?

>>>>>

>>>>> When I click on IE -> Tools -> Internet Options -> Temp Internet

>>>>> files ->

>>>>> Settings -> View Files -> Temporary Internet Files, there is a long

>>>>> list

>>>>> of

>>>>> file names and internet addresses, at the beginning of which, after

>>>>> "?CodeDownloadErrorLog!name={...}", have always been a number of

>>>>> "cookie"

>>>>> addresses. There is now not a single "cookie" listing, even though I

>>>>> know

>>>>> that there are cookies on my computer. (They show up in the

>>>>> "C:\WINDOWS\Cookies" folder.) That is what I meant when I wrote that

>>>>> the

>>>>> cookies no longer appear in the Temp Internet Folder.

>>>>>

>>>>>> How do you know they were really there in the first place?

>>>>>

>>>>> I have always seen them there. Are you having a joke at my expense?

>>>>>

>>>>>> 1. Enable Show Hidden Files and Folders under Start > Control Panel >

>>>>>> Folder Options > View.

>>>>>

>>>>> Okay. Done.

>>>>>

>>>>>> 2. Now, in Windows Explorer, do you see C:\Documents and

>>>>>> Settings\[username]\Cookies <=this folder?

>>>>>

>>>>> This folder is, and has always been, empty except for a file entitled

>>>>> "index/DAT File/16 KB".

>>>>>

>>>>> So, my question remains. How can I restore the listing of cookies in

>>>>> the

>>>>> temp internet folder?

>>>>>> --

>>>>>> lili wrote:

>>>>>>> Please help.

>>>>>>> The listing of cookies that used to be in my temp internet folder

>>>>>>> has

>>>>>>> disappeared. Since all the cookies placed on my computer do not show

>>>>>>> up

>>>>>>> in

>>>>>>> the "cookie folder," I have used the temp internet folder to find

>>>>>>> and

>>>>>>> delete

>>>>>>> them. How can I restore the listing of cookies in the temp internet

>>>>>>> folder?

>>>>>>> Thanks, in advance.


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