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after finding my lost laptop I'm locked out

Guest Stephanie Rosen

By Guest Stephanie Rosen
in Microsoft Products Support & Discussions

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Guest Stephanie Rosen

Guest Stephanie Rosen

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I thought we lost out laptop. I locked it in my microsoft account. Then we found it but I can't log on. When I put in my pin it prompts that it is locked and an administrator needs to sign in. However, there is no administrator login. I cant figure out how to get into our locked computer. I have tried a reboot and a pc recover. Nothing is working.

 

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