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When I tried to purchase something, it came up with an error message saying "Server Refused Purchase", however it still took my money. What do I do?

Guest ProbablyHalo

By Guest ProbablyHalo
in Microsoft Products Support & Discussions

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Guest ProbablyHalo

Guest ProbablyHalo

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I wanted to buy 80 robux on the microsoft roblox app, however it came up with the error message as stated in my question. I checked my recent transactions and saw that the purchase still went through! I want to know if I'm going to get my money back. Additionally, whenever i try to purchase it again, it states that "I already own this item" and that I should go to "My games and apps" or "My library". What do I do about that?

 

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