Vista safe mode with networking

[chasmac17]

I have a broadband wireless network which runs perfectly in normal mode but refuses to connect to the Internet in safe mode with networking.

The signal from the router is being picked up OK but I see a message stating "unrecognised network"

This is causing a problem as I have a technical issue with Norton 360 & the consultant needs to access my PC in safe mode to carry out diagnostic checks.

I have no idea why this is occurring - can anyone suggest where the fault might lie?

[Guest Wolfeymole]

Have you tried hard wiring to the modem/router rather than run wirelessly?

 

With being in Safe Mode it will be loading base drivers only.

[chasmac17]

Yes - I've just tried it again. It shows Unidentified network , Local Access only.

Symanatec appear to have messed up Norton 360 during their diagnostics as it won't load on startup or via an icon. Windows Firewall is currently off but I don't know if the Norton one is running and messing things up

[Guest Wolfeymole]

To be perfectly frank with you chasmac I would completely uninstall Norton 360.

It is my opinion, along with several other techs on this forum that there are other, better software applications out there.

 

Once you have done so, if you decide to do so then consider our recommendations here.

 

http://extremetechsupport.com/forum/malware-removal-av-firewalls-etc/3597-free-pc-help-recommended-security-products.html

[Goku]

Hello and Welcome to FPCH Chasmac. :)

 

Try the host of troubleshooting steps provided by an user here. See if it helps your case or not.

 

Let us know how it goes. Good Luck.

 

-- Goku

[Dalo Harkin]

Yes - I've just tried it again. It shows Unidentified network , Local Access only.

Symanatec appear to have messed up Norton 360 during their diagnostics as it won't load on startup or via an icon. Windows Firewall is currently off but I don't know if the Norton one is running and messing things up

 

How sure are you that the network you are accessing is yours?

if you want to completely stop NORTON on a temporary basis then you can untick anything in the msconfig area that is labelled symantec.