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All USB ports disconnecting when using Microsoft Teams on new computer running Windows 11

Guest Karla Genter

By Guest Karla Genter
in Microsoft Products Support & Discussions

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Guest Karla Genter

Guest Karla Genter

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During Teams calls, after sometimes just a few seconds I lose all USB ports, both USB-A and USB-C. They do not come back. This means I lose access to my keyboard/mouse as well. The only thing I can do is a hard shut down and reboot. None of the solutions I've read have worked for me. What is the latest advice for this debilitating problem?I have not had this problem before on my Dell all-in-one running Windows 10. Because that PC could not be upgraded to Windows 11, I am now on a new HP Envy desktop running Windows 11.

 

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