Startup error message

[Guest thadmack511w]

This just started out of the blue. Upon starting WinXP Pro this week i get an

error message that says the PC can't find "C:\windows\system32\oqfaxdot.dll."

Click "OK" or cancel and all desktop icons/shortcuts disappear. The only

thing I can do at that point is CTRLALTDElete. It shows I am logged on but

not much else. I've searched my XP operating system disc to no avail. Anybody

know of a solution? Searching Microsoft knowledge has been fruitless

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thanks in avance

[Guest certified2fix]

Re: Startup error message

 

 

IT sounds like the oqfaxdot.dll is part of a fax software application.

But, if it's locking up the system during POST and not allowing you to

boot to the desktop and you've done basic, random troubleshooting like

making sure that nothing is in the cd-rom drive, etc., then have you

tried taking that drive out and putting it into a different system to

see if you can extract the data (back up) and re-install XP-Pro?

 

 

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certified2fix