Guest Dad42 Posted August 28, 2007 Posted August 28, 2007 My internet conncetion and email go on and off periodicaly I have a cable modem connected to Comcast Cable- They have changed the modem and rewired from their otside box to my computer and the problem persists-they thik it might be my computer- ANY IDEAS ?
Guest DL Posted August 28, 2007 Posted August 28, 2007 Re: Intermittant INternet and email connction Cross post if you must, dont multi post Check Event Viewer for any clues "Dad42" <Dad42@discussions.microsoft.com> wrote in message news:D5F5F65E-8A30-4D2B-AD51-7ABCB62168CB@microsoft.com... > My internet conncetion and email go on and off periodicaly I have a cable > modem connected to Comcast Cable- They have changed the modem and rewired > from their otside box to my computer and the problem persists-they thik it > might be my computer- ANY IDEAS ?
Guest Bob I Posted August 28, 2007 Posted August 28, 2007 Re: Intermittant INternet and email connction You replaced the network cable between the modem and your PC yet? Dad42 wrote: > My internet conncetion and email go on and off periodicaly I have a cable > modem connected to Comcast Cable- They have changed the modem and rewired > from their otside box to my computer and the problem persists-they thik it > might be my computer- ANY IDEAS ?
Guest Dad42 Posted August 28, 2007 Posted August 28, 2007 Re: Intermittant INternet and email connction "Bob I" wrote: > You replaced the network cable between the modem and your PC yet? > > Dad42 wrote: > > > My internet conncetion and email go on and off periodicaly I have a cable > > modem connected to Comcast Cable- They have changed the modem and rewired > > from their otside box to my computer and the problem persists-they thik it > > might be my computer- ANY IDEAS ? > > Did nit change cable
Guest nass Posted August 28, 2007 Posted August 28, 2007 RE: Intermittant INternet and email connction "Dad42" wrote: > My internet conncetion and email go on and off periodicaly I have a cable > modem connected to Comcast Cable- They have changed the modem and rewired > from their otside box to my computer and the problem persists-they thik it > might be my computer- ANY IDEAS ? Before doing anything first check the power management option on your NIC and Modem: Right click "My Computer" select properties from the drop down list then click on hardware, click Device Manager Button. On Device manager expand: [-] Network Adpaters [1] Network here [2] Network here Select the NIC you are using to connect and click Properties. On the NIC properties click on Power Settings or Management and make sure this check box not checked: [ ] Allow the computer to turn OFF this device to save power. Click [OK] and you done, does it hold the connection?. go through these cleaning steps to see or get a clear opinion on how clean your machine is: = Click Start >> Control Panel>>Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Taps: General | Security | Privacy | Content | Connections | Programs | Advanced. Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. [ ] Disable script Debugging (internet Explorer) <= check this box [ ] Disable Script Debugging (Other) <= check this box Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 2.... And also for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm http://www.lavasoft.com/products/ad-aware_se_personal.php http://www.safer-networking.org ; for Spybot S&D Run a scan from here on-line: http://www.sophos.com http://www3.ca.com/securityadvisor/virusinfo/scan.aspx http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym Download Avast Cleaner from here: http://www.avast.com/eng/avast-virus-cleaner.html Lots of tools to download and disinfect your machine: http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/ http://free.grisoft.com/doc/5390/lng/us/tpl/v5 Run disk cleanup and Defrag in safe mode Open a run command and type in: ipconfig /flushdns click [OK] ipconfig /renew click [OK] netsh winsock reset click [OK] Reboot your machine and see if the connection will hold. Or try this winsock fixer from here (although the netsh command should correct the winsock but not always) : http://www.nasstec.co.uk/tools.html How to reinstall or repair Internet Explorer and Outlook Express in Windows XP http://support.microsoft.com/kb/318378 How to Uninstall Internet Explorer 6 http://support.microsoft.com/kb/293907 HTH. nass ------ http://www.nasstec.co.uk
Guest Elmo Posted August 29, 2007 Posted August 29, 2007 Re: Intermittant INternet and email connction Dad42 wrote: > My internet connection and email go on and off periodically I have a cable > modem connected to Comcast Cable. They have changed the modem and rewired > from their outside box to my computer and the problem persists; they think it > might be my computer.. ANY IDEAS ? Open Device Manager, open the properties on your ethernet card, click the Power tab, and deselect "Allow the computer to turn off this device to save power". If you use a USB device, do the same thing with the Power tab on the USB root hubs. -- Joe =o)
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