Stressed out because of Laptop

[wiganbird]

:mad::mad::mad:

Hi

 

I am not happy at all. I bought a laptop at christmas and got a router for it the router is a BUFFALO wireless G 125* Highspeed. I have many problems with connecting it and have finally done it today after 9 month :o. However i now have another problem my laptop connect fine to my router but then when i go on my internet explorer it says it cannot access webpage therefore my internet wont work on my laptop. Can you help please it doing ma head in

 

thanks

wiganbird

[Guest Wolfeymole]

Hello Wiganbird

 

Welcome to FPCH

 

What Firewall are you running on the laptop?

[wiganbird]

hi thanks

 

none haha. i never had the internet up on this laptop.

Please help me

[Guest Wolfeymole]

I'm a bit confused here, have you installed the isps's software on the laptop?

[wiganbird]

sorry i dont know what that is... and no i probly have not.

could you explain? your the only help i have got becoz my dads away and i start back college on friday and i need it fixed

[Guest Wolfeymole]

Who is your internet service provider?

 

Usually they will send you software that will allow you to connect to the internet via them, you can then add a router as a hardware firewall.

[wiganbird]

virgin media.

My internet is working on my computer fine throught the router, but not on the laptop. it is connected to the router but will not reach the internet.

[Dalo Harkin]

Are you connecting the main PC via Ethernet or wireless?

 

can you try the laptop with an Ethernet cable straight into the router - if it works then that means the settings in the router home page or on the laptop need setting up.

[wiganbird]

using an ethernet. Could you be a shining star and tell me what to do please

[Dalo Harkin]

Ok using an Ethernet on the main PC -

can you try the laptop using the Ethernet and see if that works

[wiganbird]

how will i know if it works i will try it put i dont think it will work. someone told me i need to configurate my router to my laptop. is that right?

[Dalo Harkin]

If you plug the laptop into the router via an Ethernet cable then NO configuration is needed it should just work.

as your main one is plugged in and works the laptop should do the same - this would then indicate that the settings either in the router or the laptop need configuring.

we need to know if the laptop connects via the ethernet first.

[wiganbird]

Okay thanks. I just have to nip out i will try that when i come back then get bk to u

[wiganbird]

hi Dalo Harkin

just done what you said and it still is not working can u help me, i really need to get it fixed soon i have rang my provider and the wont help :(

[Dalo Harkin]

Right - turn the laptop off - turn the router off - plug the ethernet into the laptop - turn the router on - turn the laptop on - now try.

 

what make is the router - Netgear?

[wiganbird]

tryed that is not working. its a BUFFALO if u have herd of them. Do i plug the ethernet cable which orginally should run from my router to my computer or the ethernet cable which should run from the router to my modem?

[Dalo Harkin]

Take the ethernet cable from the back of the PC and plug in the laptop.

 

is the network secured by a WEP/WPA key - does it ask for a password when you try and access the network?

[wiganbird]

no its just not connecting to the internet for some strange reason

[Dalo Harkin]

ok - in the bottom right near the clock on the laptop there is a PC with a red cross through it - right click on it and select show networks.

and then right click on the one thats YOUR network and select connect.

[wiganbird]

yea ive done that and its connected but then it wont connect to the internet the laptop connects to the router but wont connect to the internet

[Dalo Harkin]

Right click on the same icon - should now be pc without a cross on it and click repair.

let me know exaactly what it says please

[wiganbird]

Options:

Wait for connection attempt to complete

Automatically get new IP settings for the network adaptor “wireless network connection”

Automatically get new IP settings for the network adaptor “Local Area Connection”

[Dalo Harkin]

Options:

 

Wait for connection attempt to complete

 

Automatically get new IP settings for the network adaptor “wireless network connection”

 

Automatically get new IP settings for the network adaptor “Local Area Connection”

 

Do the one in red and post back

[wiganbird]

Did not fix the problem then these Options:

Wait for connection attempt to complete

 

Automatically get new IP settings for the network adaptor “Local Area Connection”

[Dalo Harkin]

look here and try the options

http://extremetechsupport.com/forum/networking/3688-wireless-network-setup-vista.html#post25660