blue screen

[suzywong43]

hi, can any1 help me b4 i throw my pc out the window!!

every time we shut our pc down it comes back on with a blue screen.

i have to recover it everytime to factory condition.

what we are havin to do to stop this is leave it on standby

thanks a lot

[Goku]

Hello and Welcome to Extreme Tech Support - Free PC Help Suzy. :)

 

What you are stating is a ridiculous problem indeed! Did you make any recent hardware changes before you first started experiencing the problem? Also, what is the exact error message you receive on the blue screen when you try to boot the computer?

 

-- Goku

[Dalo Harkin]

Definately hardware with a BSOD on startup

[suzywong43]

Hello and Welcome to Extreme Tech Support - Free PC Help Suzy. :)

 

What you are stating is a ridiculous problem indeed! Did you make any recent hardware changes before you first started experiencing the problem? Also, what is the exact error message you receive on the blue screen when you try to boot the computer?

 

-- Goku

hi, it saysfile missing windows\sysem32\config\system

[Goku]

Please read the following article and perform the troubleshooting steps recommended. See if they help or not.

 

How to recover from a corrupted registry that prevents Windows XP from starting

 

Good Luck.

 

-- Goku

[danzil]

Hi

i agree.

try the method Goku suggested

if that does not fix your issue please post back, there can be numerous issue causing your pc to reboot and Blue Screen (BSOD=blue screen of death)

regards

danzil

[Seth]

hi, it saysfile missing windows\sysem32\config\system

 

Since you keep that particular error even following a system recovery, that means that the hard drive (main storage device) is failing.

 

How old is the computer?