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Computer always restarting while playing a game for the first time during the current session

Guest Francesco Sabatino

By Guest Francesco Sabatino
in Microsoft Products Support & Discussions

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Guest Francesco Sabatino

Guest Francesco Sabatino

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Hello community, My friend and I use to play FIFA22 together, but everytime, his computer restarts during the first match we play. After that, we can play several matches with no problem occurring. The restart happens with no warning and is simply the screen going black, then the computer booting back again normally. He has Windows 10 Home with latest updates, an Intel CPU and Nvidia GPU. During the crash, a dump file is generated. Analysis of this file with WinDbg gives, amongst other information: > MODULE_NAME: HIDCLASS> FAILURE_BUCKET_ID: 0x1a_5100_HIDCLASS!HidpIrpMajorReadI cann

 

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