CD/DVD player not showing

[Guest Tonder]

I had earlier inadvertely removed the device letters that showed my portable

stick. Corrected that, but now see that the CD/DVD player does not have a

drive showing. At Computer Managment -Device Manager the device displays but

with a yellow exclamation mark. Ideas?

[Guest Brian A.]

Re: CD/DVD player not showing

 

If the removable drive has a low letter that a fixed drive would use, reassign it a

higher letter, then or if not:

In Device Manager right click on the DVD/CD ROM device listed.

In the popup menu click Update Driver.

Click "No, not this time" > "Next".

Click "Install the software automatically" > "Next".

Follow the prompts and reboot if required.

 

If that fails to resolve the issue:

Boot to Safe Mode > Device Manager.

Remove Any/All devices listed in DVD/CD ROM.

Close out and reboot.

Windows will redetect/reinstall the device(s).

 

If that fails post back with the results.

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

 

 

"Tonder" <Tonder@discussions.microsoft.com> wrote in message

news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

>I had earlier inadvertely removed the device letters that showed my portable

> stick. Corrected that, but now see that the CD/DVD player does not have a

> drive showing. At Computer Managment -Device Manager the device displays but

> with a yellow exclamation mark. Ideas?

>

>

[Guest Tonder]

Re: CD/DVD player not showing

 

These messages: Windows successfully loaded the device driver for this

hardware but cannot find the hardware device. (Code 41)" Using F8 it goes

into a brief start up safe mode but then directly to XP control. Any further

ideas to have hardware device to be found?

 

"Brian A." wrote:

> If the removable drive has a low letter that a fixed drive would use, reassign it a

> higher letter, then or if not:

> In Device Manager right click on the DVD/CD ROM device listed.

> In the popup menu click Update Driver.

> Click "No, not this time" > "Next".

> Click "Install the software automatically" > "Next".

> Follow the prompts and reboot if required.

>

> If that fails to resolve the issue:

> Boot to Safe Mode > Device Manager.

> Remove Any/All devices listed in DVD/CD ROM.

> Close out and reboot.

> Windows will redetect/reinstall the device(s).

>

> If that fails post back with the results.

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.

> http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375

>

>

> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

> >I had earlier inadvertely removed the device letters that showed my portable

> > stick. Corrected that, but now see that the CD/DVD player does not have a

> > drive showing. At Computer Managment -Device Manager the device displays but

> > with a yellow exclamation mark. Ideas?

> >

> >

>

>

[Guest Peter Foldes]

Re: CD/DVD player not showing

 

Try the following fix from MS

 

http://support.microsoft.com/default.aspx/kb/929461

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

>I had earlier inadvertely removed the device letters that showed my portable

> stick. Corrected that, but now see that the CD/DVD player does not have a

> drive showing. At Computer Managment -Device Manager the device displays but

> with a yellow exclamation mark. Ideas?

>

>

[Guest Tonder]

Re: CD/DVD player not showing

 

Thanks Peter, only concerned that this fix is for Vista upgrade and my system

is XP.

 

"Peter Foldes" wrote:

> Try the following fix from MS

>

> http://support.microsoft.com/default.aspx/kb/929461

>

> --

> Peter

>

> Please Reply to Newsgroup for the benefit of others

> Requests for assistance by email can not and will not be acknowledged.

>

> "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

> >I had earlier inadvertely removed the device letters that showed my portable

> > stick. Corrected that, but now see that the CD/DVD player does not have a

> > drive showing. At Computer Managment -Device Manager the device displays but

> > with a yellow exclamation mark. Ideas?

> >

> >

>

[Guest Brian A.]

Re: CD/DVD player not showing

 

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39,

or code 41 after you remove Easy CD Creator in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

 

How to manage devices in Windows XP

http://support.microsoft.com/kb/283658/en-us

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

 

 

"Tonder" <Tonder@discussions.microsoft.com> wrote in message

news:47C144AF-2718-4091-BFBF-2770631ECE09@microsoft.com...

> These messages: Windows successfully loaded the device driver for this

> hardware but cannot find the hardware device. (Code 41)" Using F8 it goes

> into a brief start up safe mode but then directly to XP control. Any further

> ideas to have hardware device to be found?

>

> "Brian A." wrote:

>

>> If the removable drive has a low letter that a fixed drive would use, reassign

>> it a

>> higher letter, then or if not:

>> In Device Manager right click on the DVD/CD ROM device listed.

>> In the popup menu click Update Driver.

>> Click "No, not this time" > "Next".

>> Click "Install the software automatically" > "Next".

>> Follow the prompts and reboot if required.

>>

>> If that fails to resolve the issue:

>> Boot to Safe Mode > Device Manager.

>> Remove Any/All devices listed in DVD/CD ROM.

>> Close out and reboot.

>> Windows will redetect/reinstall the device(s).

>>

>> If that fails post back with the results.

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.

>> http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375

>>

>>

>> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

>> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

>> >I had earlier inadvertely removed the device letters that showed my portable

>> > stick. Corrected that, but now see that the CD/DVD player does not have a

>> > drive showing. At Computer Managment -Device Manager the device displays but

>> > with a yellow exclamation mark. Ideas?

>> >

>> >

>>

>>

[Guest Ramesh, MS-MVP]

Re: CD/DVD player not showing

 

For Code 41 error:

 

You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP:

http://support.microsoft.com/kb/314060

 

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP:

http://support.microsoft.com/kb/314060/nl

 

--

Regards,

 

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]

Windows® Troubleshooting http://www.winhelponline.com

 

 

"Tonder" <Tonder@discussions.microsoft.com> wrote in message news:47C144AF-2718-4091-BFBF-2770631ECE09@microsoft.com...

These messages: Windows successfully loaded the device driver for this

hardware but cannot find the hardware device. (Code 41)" Using F8 it goes

into a brief start up safe mode but then directly to XP control. Any further

ideas to have hardware device to be found?

 

"Brian A." wrote:

> If the removable drive has a low letter that a fixed drive would use, reassign it a

> higher letter, then or if not:

> In Device Manager right click on the DVD/CD ROM device listed.

> In the popup menu click Update Driver.

> Click "No, not this time" > "Next".

> Click "Install the software automatically" > "Next".

> Follow the prompts and reboot if required.

>

> If that fails to resolve the issue:

> Boot to Safe Mode > Device Manager.

> Remove Any/All devices listed in DVD/CD ROM.

> Close out and reboot.

> Windows will redetect/reinstall the device(s).

>

> If that fails post back with the results.

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.

> http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375

>

>

> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

> >I had earlier inadvertely removed the device letters that showed my portable

> > stick. Corrected that, but now see that the CD/DVD player does not have a

> > drive showing. At Computer Managment -Device Manager the device displays but

> > with a yellow exclamation mark. Ideas?

> >

> >

>

>

[Guest Peter Foldes]

Re: CD/DVD player not showing

 

Same fix. Upper and Lower Filter issue. Ramesh has posted MS KB's also which has the same fix for XP

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"Tonder" <Tonder@discussions.microsoft.com> wrote in message news:B50B9EC2-CE37-4E56-B83A-E3E327DAF187@microsoft.com...

> Thanks Peter, only concerned that this fix is for Vista upgrade and my system

> is XP.

>

> "Peter Foldes" wrote:

>

>> Try the following fix from MS

>>

>> http://support.microsoft.com/default.aspx/kb/929461

>>

>> --

>> Peter

>>

>> Please Reply to Newsgroup for the benefit of others

>> Requests for assistance by email can not and will not be acknowledged.

>>

>> "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

>> >I had earlier inadvertely removed the device letters that showed my portable

>> > stick. Corrected that, but now see that the CD/DVD player does not have a

>> > drive showing. At Computer Managment -Device Manager the device displays but

>> > with a yellow exclamation mark. Ideas?

>> >

>> >

>>

[Guest Plato]

Re: CD/DVD player not showing

 

=?Utf-8?B?VG9uZGVy?= wrote:

>

> I had earlier inadvertely removed the device letters that showed my portable

> stick. Corrected that, but now see that the CD/DVD player does not have a

> drive showing. At Computer Managment -Device Manager the device displays but

> with a yellow exclamation mark. Ideas?

 

In the future, ALWAYS PUT your cdroms at high drive letters, this way,

when you add new hardware that requires a new drive letter it will take

a letter after your hard drive(s). Keep your cdrom drives out of the way

of new devices. This can also save you loads of time if you are a game

player that requires the CD to be running while playing.

 

 

--

http://www.bootdisk.com/

[Guest Ken Blake]

Re: CD/DVD player not showing

 

"Plato" <|@|.|> wrote in message

news:46d67470$0$98946$bb4e3ad8@newscene.com...

> =?Utf-8?B?VG9uZGVy?= wrote:

> In the future, ALWAYS PUT your cdroms at high drive letters, this way,

> when you add new hardware that requires a new drive letter it will take

> a letter after your hard drive(s).

 

 

Exactly why do you think it's better for CD drives to have letters after the

hard drives?

 

> This can also save you loads of time if you are a game

> player that requires the CD to be running while playing.

 

 

And why does what letter a drive has save "loads of time," or affect the

speed of anything?

 

--

Ken Blake - Microsoft MVP Windows: Shell/User

Please reply to the newsgroup

[Guest Uncle Grumpy]

Re: CD/DVD player not showing

 

"Ken Blake" <kblake@this.is.an.invalid.domain> wrote:

>Exactly why do you think it's better for CD drives to have letters after the

>hard drives?

>

>> This can also save you loads of time if you are a game

>> player that requires the CD to be running while playing.

>

>And why does what letter a drive has save "loads of time," or affect the

>speed of anything?

 

My money is on that he won't reply.

[Guest Plato]

Re: CD/DVD player not showing

 

Ken Blake wrote:

>

> > In the future, ALWAYS PUT your cdroms at high drive letters, this way,

> > when you add new hardware that requires a new drive letter it will take

> > a letter after your hard drive(s).

>

> Exactly why do you think it's better for CD drives to have letters after the

> hard drives?

 

I imagine that if you personally had to go on outcalls to fix PCs to

make a living you'd know exactly what I mean.

 

--

http://www.bootdisk.com/

[Guest Ken Blake]

Re: CD/DVD player not showing

 

"Plato" <|@|.|> wrote in message

news:46d7cbb7$1$161$bb4e3ad8@newscene.com...

> Ken Blake wrote:

>>

>> > In the future, ALWAYS PUT your cdroms at high drive letters, this way,

>> > when you add new hardware that requires a new drive letter it will take

>> > a letter after your hard drive(s).

>>

>> Exactly why do you think it's better for CD drives to have letters after

>> the

>> hard drives?

>

> I imagine that if you personally had to go on outcalls to fix PCs to

> make a living you'd know exactly what I mean.

 

 

Is that a reply to my question? Please share your experiences with the rest

of us. I don't think I'm wrong when I say that it doesn't make any

difference, but if I am, please educate me.

 

And while you're at it, please answer the other question I asked in the same

message "And why does what letter a drive has save "loads of time," or

affect the speed of anything? "

 

--

Ken Blake - Microsoft MVP Windows: Shell/User

Please reply to the newsgroup

[Guest Unknown]

Re: CD/DVD player not showing

 

Could you please explain that?

"Plato" <|@|.|> wrote in message

news:46d67470$0$98946$bb4e3ad8@newscene.com...

> =?Utf-8?B?VG9uZGVy?= wrote:

>>

>> I had earlier inadvertely removed the device letters that showed my

>> portable

>> stick. Corrected that, but now see that the CD/DVD player does not have

>> a

>> drive showing. At Computer Managment -Device Manager the device displays

>> but

>> with a yellow exclamation mark. Ideas?

>

> In the future, ALWAYS PUT your cdroms at high drive letters, this way,

> when you add new hardware that requires a new drive letter it will take

> a letter after your hard drive(s). Keep your cdrom drives out of the way

> of new devices. This can also save you loads of time if you are a game

> player that requires the CD to be running while playing.

>

>

> --

> http://www.bootdisk.com/

>

>

[Guest Plato]

Re: CD/DVD player not showing

 

Ken Blake wrote:

>

> >> > In the future, ALWAYS PUT your cdroms at high drive letters, this way,

> >> > when you add new hardware that requires a new drive letter it will take

> >> > a letter after your hard drive(s).

> >>

> >> Exactly why do you think it's better for CD drives to have letters after

> >> the hard drives?

> >

> > I imagine that if you personally had to go on outcalls to fix PCs to

> > make a living you'd know exactly what I mean.

>

> Is that a reply to my question? Please share your experiences with the rest

> of us. I don't think I'm wrong when I say that it doesn't make any

> difference, but if I am, please educate me.

 

When you add new drives, either a new cdrom, ramcard or whatever, they

take the next drive letter after the harddrive.

 

--

http://www.bootdisk.com/

[Guest Tonder]

Re: CD/DVD player not showing

 

Well Brian, I CONTINUE with this issue of the installed CD player. And it

has now occurred on a second pc. This other unit has disabled the CD player

and LT-ON LTN486S. I am guessing some Microsoft update has a bug in it that

both units are doing this. In xp I right click on the devices and remove

them, reboot and they reappear with the disabled exclamation mark. I've been

googled for this as a possible Microsoft bug in an update but come up empty

handed....Whatcha think guy? The saga continues.

 

"Brian A." wrote:

> If the removable drive has a low letter that a fixed drive would use, reassign it a

> higher letter, then or if not:

> In Device Manager right click on the DVD/CD ROM device listed.

> In the popup menu click Update Driver.

> Click "No, not this time" > "Next".

> Click "Install the software automatically" > "Next".

> Follow the prompts and reboot if required.

>

> If that fails to resolve the issue:

> Boot to Safe Mode > Device Manager.

> Remove Any/All devices listed in DVD/CD ROM.

> Close out and reboot.

> Windows will redetect/reinstall the device(s).

>

> If that fails post back with the results.

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.

> http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375

>

>

> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

> >I had earlier inadvertely removed the device letters that showed my portable

> > stick. Corrected that, but now see that the CD/DVD player does not have a

> > drive showing. At Computer Managment -Device Manager the device displays but

> > with a yellow exclamation mark. Ideas?

> >

> >

>

>

[Guest Brian A.]

Re: CD/DVD player not showing

 

Have you tried the suggestions Ramesh posted? I don't see it being an MS update

issue, all of my machines are fully up to date and have no drive issues.

 

Did you uninstall ANY/ALL DVD/CD ROM drives in Safe Mode > Device Manager? Did you

attempt it with the drive(s) physically disconnected from all power? I realize you

mentioned previously that it wouldn't boot to Safe Mode yet I have to ask.

Also, what you mentioned earlier means you never saw the Safe Mode prompt at all,

correct?

 

Have you connected the drive(s) to other machines with know working drives to see

if the drive(s) is/are the problem or not?

 

Have you tried swapping the data cables for known good working cables?

 

Have you tried a System Restore to a prior date of removing the device letters

previously mentioned?

Have you tried it at a Safe Mode command prompt.

 

Have you thought about a Repair Install if all else fails?

 

Normally I can provide links to articles but it appears I borked the file I store

them in and they're all plain text now. Once I restore it if you would like to have

them let me know.

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

 

 

"Tonder" <Tonder@discussions.microsoft.com> wrote in message

news:770972BD-DD46-48BA-AC0E-AC9BA5A4DBB9@microsoft.com...

> Well Brian, I CONTINUE with this issue of the installed CD player. And it

> has now occurred on a second pc. This other unit has disabled the CD player

> and LT-ON LTN486S. I am guessing some Microsoft update has a bug in it that

> both units are doing this. In xp I right click on the devices and remove

> them, reboot and they reappear with the disabled exclamation mark. I've been

> googled for this as a possible Microsoft bug in an update but come up empty

> handed....Whatcha think guy? The saga continues.

>

> "Brian A." wrote:

>

>> If the removable drive has a low letter that a fixed drive would use, reassign

>> it a

>> higher letter, then or if not:

>> In Device Manager right click on the DVD/CD ROM device listed.

>> In the popup menu click Update Driver.

>> Click "No, not this time" > "Next".

>> Click "Install the software automatically" > "Next".

>> Follow the prompts and reboot if required.

>>

>> If that fails to resolve the issue:

>> Boot to Safe Mode > Device Manager.

>> Remove Any/All devices listed in DVD/CD ROM.

>> Close out and reboot.

>> Windows will redetect/reinstall the device(s).

>>

>> If that fails post back with the results.

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.

>> http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375

>>

>>

>> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

>> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

>> >I had earlier inadvertely removed the device letters that showed my portable

>> > stick. Corrected that, but now see that the CD/DVD player does not have a

>> > drive showing. At Computer Managment -Device Manager the device displays but

>> > with a yellow exclamation mark. Ideas?

>> >

>> >

>>

>>

[Guest Tonder]

Re: CD/DVD player not showing

 

Thanks Brian, I SHALL get to work on it this week. I'm thinking go with the

System Restore to prior date, and am I correct the only reverts are to System

Operating Files. I had glossed over that in the past thinking everything on

the hard drive reverts but I see that is probably not correct. Okay, not a

MS issue, but something got done to two different computers, added some

software or whatever....

 

Brian, your a good tech instructor.

 

 

Tønder

 

 

 

"Brian A." wrote:

> Have you tried the suggestions Ramesh posted? I don't see it being an MS update

> issue, all of my machines are fully up to date and have no drive issues.

>

> Did you uninstall ANY/ALL DVD/CD ROM drives in Safe Mode > Device Manager? Did you

> attempt it with the drive(s) physically disconnected from all power? I realize you

> mentioned previously that it wouldn't boot to Safe Mode yet I have to ask.

> Also, what you mentioned earlier means you never saw the Safe Mode prompt at all,

> correct?

>

> Have you connected the drive(s) to other machines with know working drives to see

> if the drive(s) is/are the problem or not?

>

> Have you tried swapping the data cables for known good working cables?

>

> Have you tried a System Restore to a prior date of removing the device letters

> previously mentioned?

> Have you tried it at a Safe Mode command prompt.

>

> Have you thought about a Repair Install if all else fails?

>

> Normally I can provide links to articles but it appears I borked the file I store

> them in and they're all plain text now. Once I restore it if you would like to have

> them let me know.

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.

> http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375

>

>

> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

> news:770972BD-DD46-48BA-AC0E-AC9BA5A4DBB9@microsoft.com...

> > Well Brian, I CONTINUE with this issue of the installed CD player. And it

> > has now occurred on a second pc. This other unit has disabled the CD player

> > and LT-ON LTN486S. I am guessing some Microsoft update has a bug in it that

> > both units are doing this. In xp I right click on the devices and remove

> > them, reboot and they reappear with the disabled exclamation mark. I've been

> > googled for this as a possible Microsoft bug in an update but come up empty

> > handed....Whatcha think guy? The saga continues.

> >

> > "Brian A." wrote:

> >

> >> If the removable drive has a low letter that a fixed drive would use, reassign

> >> it a

> >> higher letter, then or if not:

> >> In Device Manager right click on the DVD/CD ROM device listed.

> >> In the popup menu click Update Driver.

> >> Click "No, not this time" > "Next".

> >> Click "Install the software automatically" > "Next".

> >> Follow the prompts and reboot if required.

> >>

> >> If that fails to resolve the issue:

> >> Boot to Safe Mode > Device Manager.

> >> Remove Any/All devices listed in DVD/CD ROM.

> >> Close out and reboot.

> >> Windows will redetect/reinstall the device(s).

> >>

> >> If that fails post back with the results.

> >>

> >> --

> >>

> >> Brian A. Sesko { MS MVP_Shell/User }

> >> Conflicts start where information lacks.

> >> http://basconotw.mvps.org/

> >>

> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> >> How to ask a question: http://support.microsoft.com/kb/555375

> >>

> >>

> >> "Tonder" <Tonder@discussions.microsoft.com> wrote in message

> >> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com...

> >> >I had earlier inadvertely removed the device letters that showed my portable

> >> > stick. Corrected that, but now see that the CD/DVD player does not have a

> >> > drive showing. At Computer Managment -Device Manager the device displays but

> >> > with a yellow exclamation mark. Ideas?

> >> >

> >> >

> >>

> >>

>

>