Guest Tonder Posted August 29, 2007 Posted August 29, 2007 I had earlier inadvertely removed the device letters that showed my portable stick. Corrected that, but now see that the CD/DVD player does not have a drive showing. At Computer Managment -Device Manager the device displays but with a yellow exclamation mark. Ideas?
Guest Brian A. Posted August 29, 2007 Posted August 29, 2007 Re: CD/DVD player not showing If the removable drive has a low letter that a fixed drive would use, reassign it a higher letter, then or if not: In Device Manager right click on the DVD/CD ROM device listed. In the popup menu click Update Driver. Click "No, not this time" > "Next". Click "Install the software automatically" > "Next". Follow the prompts and reboot if required. If that fails to resolve the issue: Boot to Safe Mode > Device Manager. Remove Any/All devices listed in DVD/CD ROM. Close out and reboot. Windows will redetect/reinstall the device(s). If that fails post back with the results. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... >I had earlier inadvertely removed the device letters that showed my portable > stick. Corrected that, but now see that the CD/DVD player does not have a > drive showing. At Computer Managment -Device Manager the device displays but > with a yellow exclamation mark. Ideas? > >
Guest Tonder Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing These messages: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" Using F8 it goes into a brief start up safe mode but then directly to XP control. Any further ideas to have hardware device to be found? "Brian A." wrote: > If the removable drive has a low letter that a fixed drive would use, reassign it a > higher letter, then or if not: > In Device Manager right click on the DVD/CD ROM device listed. > In the popup menu click Update Driver. > Click "No, not this time" > "Next". > Click "Install the software automatically" > "Next". > Follow the prompts and reboot if required. > > If that fails to resolve the issue: > Boot to Safe Mode > Device Manager. > Remove Any/All devices listed in DVD/CD ROM. > Close out and reboot. > Windows will redetect/reinstall the device(s). > > If that fails post back with the results. > > -- > > Brian A. Sesko { MS MVP_Shell/User } > Conflicts start where information lacks. > http://basconotw.mvps.org/ > > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > How to ask a question: http://support.microsoft.com/kb/555375 > > > "Tonder" <Tonder@discussions.microsoft.com> wrote in message > news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... > >I had earlier inadvertely removed the device letters that showed my portable > > stick. Corrected that, but now see that the CD/DVD player does not have a > > drive showing. At Computer Managment -Device Manager the device displays but > > with a yellow exclamation mark. Ideas? > > > > > >
Guest Peter Foldes Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing Try the following fix from MS http://support.microsoft.com/default.aspx/kb/929461 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... >I had earlier inadvertely removed the device letters that showed my portable > stick. Corrected that, but now see that the CD/DVD player does not have a > drive showing. At Computer Managment -Device Manager the device displays but > with a yellow exclamation mark. Ideas? > >
Guest Tonder Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing Thanks Peter, only concerned that this fix is for Vista upgrade and my system is XP. "Peter Foldes" wrote: > Try the following fix from MS > > http://support.microsoft.com/default.aspx/kb/929461 > > -- > Peter > > Please Reply to Newsgroup for the benefit of others > Requests for assistance by email can not and will not be acknowledged. > > "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... > >I had earlier inadvertely removed the device letters that showed my portable > > stick. Corrected that, but now see that the CD/DVD player does not have a > > drive showing. At Computer Managment -Device Manager the device displays but > > with a yellow exclamation mark. Ideas? > > > > >
Guest Brian A. Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41 after you remove Easy CD Creator in Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060 How to manage devices in Windows XP http://support.microsoft.com/kb/283658/en-us -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:47C144AF-2718-4091-BFBF-2770631ECE09@microsoft.com... > These messages: Windows successfully loaded the device driver for this > hardware but cannot find the hardware device. (Code 41)" Using F8 it goes > into a brief start up safe mode but then directly to XP control. Any further > ideas to have hardware device to be found? > > "Brian A." wrote: > >> If the removable drive has a low letter that a fixed drive would use, reassign >> it a >> higher letter, then or if not: >> In Device Manager right click on the DVD/CD ROM device listed. >> In the popup menu click Update Driver. >> Click "No, not this time" > "Next". >> Click "Install the software automatically" > "Next". >> Follow the prompts and reboot if required. >> >> If that fails to resolve the issue: >> Boot to Safe Mode > Device Manager. >> Remove Any/All devices listed in DVD/CD ROM. >> Close out and reboot. >> Windows will redetect/reinstall the device(s). >> >> If that fails post back with the results. >> >> -- >> >> Brian A. Sesko { MS MVP_Shell/User } >> Conflicts start where information lacks. >> http://basconotw.mvps.org/ >> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm >> How to ask a question: http://support.microsoft.com/kb/555375 >> >> >> "Tonder" <Tonder@discussions.microsoft.com> wrote in message >> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... >> >I had earlier inadvertely removed the device letters that showed my portable >> > stick. Corrected that, but now see that the CD/DVD player does not have a >> > drive showing. At Computer Managment -Device Manager the device displays but >> > with a yellow exclamation mark. Ideas? >> > >> > >> >>
Guest Ramesh, MS-MVP Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing For Code 41 error: You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: http://support.microsoft.com/kb/314060 CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP: http://support.microsoft.com/kb/314060/nl -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting http://www.winhelponline.com "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:47C144AF-2718-4091-BFBF-2770631ECE09@microsoft.com... These messages: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" Using F8 it goes into a brief start up safe mode but then directly to XP control. Any further ideas to have hardware device to be found? "Brian A." wrote: > If the removable drive has a low letter that a fixed drive would use, reassign it a > higher letter, then or if not: > In Device Manager right click on the DVD/CD ROM device listed. > In the popup menu click Update Driver. > Click "No, not this time" > "Next". > Click "Install the software automatically" > "Next". > Follow the prompts and reboot if required. > > If that fails to resolve the issue: > Boot to Safe Mode > Device Manager. > Remove Any/All devices listed in DVD/CD ROM. > Close out and reboot. > Windows will redetect/reinstall the device(s). > > If that fails post back with the results. > > -- > > Brian A. Sesko { MS MVP_Shell/User } > Conflicts start where information lacks. > http://basconotw.mvps.org/ > > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > How to ask a question: http://support.microsoft.com/kb/555375 > > > "Tonder" <Tonder@discussions.microsoft.com> wrote in message > news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... > >I had earlier inadvertely removed the device letters that showed my portable > > stick. Corrected that, but now see that the CD/DVD player does not have a > > drive showing. At Computer Managment -Device Manager the device displays but > > with a yellow exclamation mark. Ideas? > > > > > >
Guest Peter Foldes Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing Same fix. Upper and Lower Filter issue. Ramesh has posted MS KB's also which has the same fix for XP -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:B50B9EC2-CE37-4E56-B83A-E3E327DAF187@microsoft.com... > Thanks Peter, only concerned that this fix is for Vista upgrade and my system > is XP. > > "Peter Foldes" wrote: > >> Try the following fix from MS >> >> http://support.microsoft.com/default.aspx/kb/929461 >> >> -- >> Peter >> >> Please Reply to Newsgroup for the benefit of others >> Requests for assistance by email can not and will not be acknowledged. >> >> "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... >> >I had earlier inadvertely removed the device letters that showed my portable >> > stick. Corrected that, but now see that the CD/DVD player does not have a >> > drive showing. At Computer Managment -Device Manager the device displays but >> > with a yellow exclamation mark. Ideas? >> > >> > >>
Guest Plato Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing =?Utf-8?B?VG9uZGVy?= wrote: > > I had earlier inadvertely removed the device letters that showed my portable > stick. Corrected that, but now see that the CD/DVD player does not have a > drive showing. At Computer Managment -Device Manager the device displays but > with a yellow exclamation mark. Ideas? In the future, ALWAYS PUT your cdroms at high drive letters, this way, when you add new hardware that requires a new drive letter it will take a letter after your hard drive(s). Keep your cdrom drives out of the way of new devices. This can also save you loads of time if you are a game player that requires the CD to be running while playing. -- http://www.bootdisk.com/
Guest Ken Blake Posted August 30, 2007 Posted August 30, 2007 Re: CD/DVD player not showing "Plato" <|@|.|> wrote in message news:46d67470$0$98946$bb4e3ad8@newscene.com... > =?Utf-8?B?VG9uZGVy?= wrote: > In the future, ALWAYS PUT your cdroms at high drive letters, this way, > when you add new hardware that requires a new drive letter it will take > a letter after your hard drive(s). Exactly why do you think it's better for CD drives to have letters after the hard drives? > This can also save you loads of time if you are a game > player that requires the CD to be running while playing. And why does what letter a drive has save "loads of time," or affect the speed of anything? -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup
Guest Uncle Grumpy Posted August 31, 2007 Posted August 31, 2007 Re: CD/DVD player not showing "Ken Blake" <kblake@this.is.an.invalid.domain> wrote: >Exactly why do you think it's better for CD drives to have letters after the >hard drives? > >> This can also save you loads of time if you are a game >> player that requires the CD to be running while playing. > >And why does what letter a drive has save "loads of time," or affect the >speed of anything? My money is on that he won't reply.
Guest Plato Posted August 31, 2007 Posted August 31, 2007 Re: CD/DVD player not showing Ken Blake wrote: > > > In the future, ALWAYS PUT your cdroms at high drive letters, this way, > > when you add new hardware that requires a new drive letter it will take > > a letter after your hard drive(s). > > Exactly why do you think it's better for CD drives to have letters after the > hard drives? I imagine that if you personally had to go on outcalls to fix PCs to make a living you'd know exactly what I mean. -- http://www.bootdisk.com/
Guest Ken Blake Posted August 31, 2007 Posted August 31, 2007 Re: CD/DVD player not showing "Plato" <|@|.|> wrote in message news:46d7cbb7$1$161$bb4e3ad8@newscene.com... > Ken Blake wrote: >> >> > In the future, ALWAYS PUT your cdroms at high drive letters, this way, >> > when you add new hardware that requires a new drive letter it will take >> > a letter after your hard drive(s). >> >> Exactly why do you think it's better for CD drives to have letters after >> the >> hard drives? > > I imagine that if you personally had to go on outcalls to fix PCs to > make a living you'd know exactly what I mean. Is that a reply to my question? Please share your experiences with the rest of us. I don't think I'm wrong when I say that it doesn't make any difference, but if I am, please educate me. And while you're at it, please answer the other question I asked in the same message "And why does what letter a drive has save "loads of time," or affect the speed of anything? " -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup
Guest Unknown Posted August 31, 2007 Posted August 31, 2007 Re: CD/DVD player not showing Could you please explain that? "Plato" <|@|.|> wrote in message news:46d67470$0$98946$bb4e3ad8@newscene.com... > =?Utf-8?B?VG9uZGVy?= wrote: >> >> I had earlier inadvertely removed the device letters that showed my >> portable >> stick. Corrected that, but now see that the CD/DVD player does not have >> a >> drive showing. At Computer Managment -Device Manager the device displays >> but >> with a yellow exclamation mark. Ideas? > > In the future, ALWAYS PUT your cdroms at high drive letters, this way, > when you add new hardware that requires a new drive letter it will take > a letter after your hard drive(s). Keep your cdrom drives out of the way > of new devices. This can also save you loads of time if you are a game > player that requires the CD to be running while playing. > > > -- > http://www.bootdisk.com/ > >
Guest Plato Posted September 2, 2007 Posted September 2, 2007 Re: CD/DVD player not showing Ken Blake wrote: > > >> > In the future, ALWAYS PUT your cdroms at high drive letters, this way, > >> > when you add new hardware that requires a new drive letter it will take > >> > a letter after your hard drive(s). > >> > >> Exactly why do you think it's better for CD drives to have letters after > >> the hard drives? > > > > I imagine that if you personally had to go on outcalls to fix PCs to > > make a living you'd know exactly what I mean. > > Is that a reply to my question? Please share your experiences with the rest > of us. I don't think I'm wrong when I say that it doesn't make any > difference, but if I am, please educate me. When you add new drives, either a new cdrom, ramcard or whatever, they take the next drive letter after the harddrive. -- http://www.bootdisk.com/
Guest Tonder Posted September 16, 2007 Posted September 16, 2007 Re: CD/DVD player not showing Well Brian, I CONTINUE with this issue of the installed CD player. And it has now occurred on a second pc. This other unit has disabled the CD player and LT-ON LTN486S. I am guessing some Microsoft update has a bug in it that both units are doing this. In xp I right click on the devices and remove them, reboot and they reappear with the disabled exclamation mark. I've been googled for this as a possible Microsoft bug in an update but come up empty handed....Whatcha think guy? The saga continues. "Brian A." wrote: > If the removable drive has a low letter that a fixed drive would use, reassign it a > higher letter, then or if not: > In Device Manager right click on the DVD/CD ROM device listed. > In the popup menu click Update Driver. > Click "No, not this time" > "Next". > Click "Install the software automatically" > "Next". > Follow the prompts and reboot if required. > > If that fails to resolve the issue: > Boot to Safe Mode > Device Manager. > Remove Any/All devices listed in DVD/CD ROM. > Close out and reboot. > Windows will redetect/reinstall the device(s). > > If that fails post back with the results. > > -- > > Brian A. Sesko { MS MVP_Shell/User } > Conflicts start where information lacks. > http://basconotw.mvps.org/ > > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > How to ask a question: http://support.microsoft.com/kb/555375 > > > "Tonder" <Tonder@discussions.microsoft.com> wrote in message > news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... > >I had earlier inadvertely removed the device letters that showed my portable > > stick. Corrected that, but now see that the CD/DVD player does not have a > > drive showing. At Computer Managment -Device Manager the device displays but > > with a yellow exclamation mark. Ideas? > > > > > >
Guest Brian A. Posted September 17, 2007 Posted September 17, 2007 Re: CD/DVD player not showing Have you tried the suggestions Ramesh posted? I don't see it being an MS update issue, all of my machines are fully up to date and have no drive issues. Did you uninstall ANY/ALL DVD/CD ROM drives in Safe Mode > Device Manager? Did you attempt it with the drive(s) physically disconnected from all power? I realize you mentioned previously that it wouldn't boot to Safe Mode yet I have to ask. Also, what you mentioned earlier means you never saw the Safe Mode prompt at all, correct? Have you connected the drive(s) to other machines with know working drives to see if the drive(s) is/are the problem or not? Have you tried swapping the data cables for known good working cables? Have you tried a System Restore to a prior date of removing the device letters previously mentioned? Have you tried it at a Safe Mode command prompt. Have you thought about a Repair Install if all else fails? Normally I can provide links to articles but it appears I borked the file I store them in and they're all plain text now. Once I restore it if you would like to have them let me know. -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "Tonder" <Tonder@discussions.microsoft.com> wrote in message news:770972BD-DD46-48BA-AC0E-AC9BA5A4DBB9@microsoft.com... > Well Brian, I CONTINUE with this issue of the installed CD player. And it > has now occurred on a second pc. This other unit has disabled the CD player > and LT-ON LTN486S. I am guessing some Microsoft update has a bug in it that > both units are doing this. In xp I right click on the devices and remove > them, reboot and they reappear with the disabled exclamation mark. I've been > googled for this as a possible Microsoft bug in an update but come up empty > handed....Whatcha think guy? The saga continues. > > "Brian A." wrote: > >> If the removable drive has a low letter that a fixed drive would use, reassign >> it a >> higher letter, then or if not: >> In Device Manager right click on the DVD/CD ROM device listed. >> In the popup menu click Update Driver. >> Click "No, not this time" > "Next". >> Click "Install the software automatically" > "Next". >> Follow the prompts and reboot if required. >> >> If that fails to resolve the issue: >> Boot to Safe Mode > Device Manager. >> Remove Any/All devices listed in DVD/CD ROM. >> Close out and reboot. >> Windows will redetect/reinstall the device(s). >> >> If that fails post back with the results. >> >> -- >> >> Brian A. Sesko { MS MVP_Shell/User } >> Conflicts start where information lacks. >> http://basconotw.mvps.org/ >> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm >> How to ask a question: http://support.microsoft.com/kb/555375 >> >> >> "Tonder" <Tonder@discussions.microsoft.com> wrote in message >> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... >> >I had earlier inadvertely removed the device letters that showed my portable >> > stick. Corrected that, but now see that the CD/DVD player does not have a >> > drive showing. At Computer Managment -Device Manager the device displays but >> > with a yellow exclamation mark. Ideas? >> > >> > >> >>
Guest Tonder Posted September 17, 2007 Posted September 17, 2007 Re: CD/DVD player not showing Thanks Brian, I SHALL get to work on it this week. I'm thinking go with the System Restore to prior date, and am I correct the only reverts are to System Operating Files. I had glossed over that in the past thinking everything on the hard drive reverts but I see that is probably not correct. Okay, not a MS issue, but something got done to two different computers, added some software or whatever.... Brian, your a good tech instructor. Tønder "Brian A." wrote: > Have you tried the suggestions Ramesh posted? I don't see it being an MS update > issue, all of my machines are fully up to date and have no drive issues. > > Did you uninstall ANY/ALL DVD/CD ROM drives in Safe Mode > Device Manager? Did you > attempt it with the drive(s) physically disconnected from all power? I realize you > mentioned previously that it wouldn't boot to Safe Mode yet I have to ask. > Also, what you mentioned earlier means you never saw the Safe Mode prompt at all, > correct? > > Have you connected the drive(s) to other machines with know working drives to see > if the drive(s) is/are the problem or not? > > Have you tried swapping the data cables for known good working cables? > > Have you tried a System Restore to a prior date of removing the device letters > previously mentioned? > Have you tried it at a Safe Mode command prompt. > > Have you thought about a Repair Install if all else fails? > > Normally I can provide links to articles but it appears I borked the file I store > them in and they're all plain text now. Once I restore it if you would like to have > them let me know. > > -- > > Brian A. Sesko { MS MVP_Shell/User } > Conflicts start where information lacks. > http://basconotw.mvps.org/ > > Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > How to ask a question: http://support.microsoft.com/kb/555375 > > > "Tonder" <Tonder@discussions.microsoft.com> wrote in message > news:770972BD-DD46-48BA-AC0E-AC9BA5A4DBB9@microsoft.com... > > Well Brian, I CONTINUE with this issue of the installed CD player. And it > > has now occurred on a second pc. This other unit has disabled the CD player > > and LT-ON LTN486S. I am guessing some Microsoft update has a bug in it that > > both units are doing this. In xp I right click on the devices and remove > > them, reboot and they reappear with the disabled exclamation mark. I've been > > googled for this as a possible Microsoft bug in an update but come up empty > > handed....Whatcha think guy? The saga continues. > > > > "Brian A." wrote: > > > >> If the removable drive has a low letter that a fixed drive would use, reassign > >> it a > >> higher letter, then or if not: > >> In Device Manager right click on the DVD/CD ROM device listed. > >> In the popup menu click Update Driver. > >> Click "No, not this time" > "Next". > >> Click "Install the software automatically" > "Next". > >> Follow the prompts and reboot if required. > >> > >> If that fails to resolve the issue: > >> Boot to Safe Mode > Device Manager. > >> Remove Any/All devices listed in DVD/CD ROM. > >> Close out and reboot. > >> Windows will redetect/reinstall the device(s). > >> > >> If that fails post back with the results. > >> > >> -- > >> > >> Brian A. Sesko { MS MVP_Shell/User } > >> Conflicts start where information lacks. > >> http://basconotw.mvps.org/ > >> > >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm > >> How to ask a question: http://support.microsoft.com/kb/555375 > >> > >> > >> "Tonder" <Tonder@discussions.microsoft.com> wrote in message > >> news:5749672E-82BD-4632-BAAF-15C7377538E6@microsoft.com... > >> >I had earlier inadvertely removed the device letters that showed my portable > >> > stick. Corrected that, but now see that the CD/DVD player does not have a > >> > drive showing. At Computer Managment -Device Manager the device displays but > >> > with a yellow exclamation mark. Ideas? > >> > > >> > > >> > >> > >
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