Cannot install IP based Printer

[Guest Hmoll]

When I attempt to setup an HP network printer and use a standard TCPIP Port,

nothing works:

* Print Test Page results in a popup that it failed

* Using Notepad, I get a "The handle is invalid"

* Using Wordpad, the Print command executes without error, but nothing

prints and nothing is in the queue and nothing is in the event viewer

* There are no errors in the event viewer

* When I setup the port, it immediately recognises it as an HP JetDirect card

* I can setup the desired printer on my test machine, that has the same

OS-type installed (so I know my process works, it's just failing on this one

machine.)

* I am using Windows 2003 Enterprise R2, SP2

* This production server is identical in every way except:

1. It has DFS installed

2. It has Print Management option installed

3. It has had MS Dynamics GP installed on it

* Except for the FRx print driver installed by Great Plains, there were no

previous printers installed on this machine. It is a relatively new build.

 

Any ideas? Dying here to retire my old Win2k print server...

[Guest net_admin]

RE: Cannot install IP based Printer

 

Isn't that instruction in the printer's manual?

What's its model?

 

--

NetAdmin <São Paulo, BR>

[Guest Hmoll]

RE: Cannot install IP based Printer

 

 

Since I mentioned that I can successfully setup the printer on the sister

non-Prod box of the same OS, I know how to set it up. ANY printer I setup

fails to print.

 

No errors in any log.

 

 

 

"net_admin" wrote:

> Isn't that instruction in the printer's manual?

> What's its model?

>

> --

> NetAdmin <São Paulo, BR>

[Guest net_admin]

RE: Cannot install IP based Printer

 

Have you:

 

- Re-configured it?

- Configured it in another server?

- Tested from another machine?

- Updated the printer driver in the server and client?

 

Sorry for these questions, but we need to make sure we are not missing any

of these things.

 

--

NetAdmin <São Paulo, BR>

[Guest Hmoll]

RE: Cannot install IP based Printer

 

 

* Yes

* Yes

* Yes

* Yes

 

ANY printer that is installed get's the same message. For example, the

built-in XPS document printer (where the printout will be sent to a physical

file, not a printer) gets the same error.

 

It's the strangest thing. But the SAME actions work on all my other server

(just not the one I really want to be the Print Server.)

 

Like I said, when I setup the Standard TCPIP Port, it immediately sees the

JetDirect card (it identifies it by name.) But when I try to print on this,

or any other printer (USB, XPS, etc.) I get the same message.

 

 

 

 

 

 

"net_admin" wrote:

> Have you:

>

> - Re-configured it?

> - Configured it in another server?

> - Tested from another machine?

> - Updated the printer driver in the server and client?

>

> Sorry for these questions, but we need to make sure we are not missing any

> of these things.

>

> --

> NetAdmin <São Paulo, BR>

[Guest net_admin]

RE: Cannot install IP based Printer

 

Wow! Never heard of anything like that. It makes me wonder if there's a virus

around or missing patch, since it happens w/ any printer in any server.

 

--

NetAdmin <São Paulo, BR>

[Guest Hmoll]

RE: Cannot install IP based Printer

 

I just found on clue. All my servers that work have the unidrv.dll version

0.3.6000, dated 3/2007.

 

The one server that is not working has the UNIDRV.dll of 0.3.3790, dated

2/2007 (which is the version that comes with Win2k3 Service Pack 2.)

 

Now, is this my problem? And if so, how the heck to I upgrade the

unidrv.dll???

 

 

"net_admin" wrote:

> Wow! Never heard of anything like that. It makes me wonder if there's a virus

> around or missing patch, since it happens w/ any printer in any server.

>

> --

> NetAdmin <São Paulo, BR>

[Guest net_admin]

RE: Cannot install IP based Printer

 

I misundertood your problem. I thought all servers had the same issue.

I'm not sure if that file is the problematic one, but since you are losing

time, I'd move to another server and retire this Win2k one.

 

--

NetAdmin <São Paulo, BR>

[Guest Hmoll]

RE: Cannot install IP based Printer

 

 

I tink I got it working, by using a driver that doesn't use the UNIDRV.dll.

 

The unidrv.dll must be the problem. I created the printer again, but

clicked Windows Update, rather than the driver I downloaded from HP.

 

That driver does NOT use the UNIDRV.dll.

 

Let's hope I never have to install a printer that uses the unidrv.dll....

 

 

"net_admin" wrote:

> I misundertood your problem. I thought all servers had the same issue.

> I'm not sure if that file is the problematic one, but since you are losing

> time, I'd move to another server and retire this Win2k one.

>

> --

> NetAdmin <São Paulo, BR>

[Guest net_admin]

RE: Cannot install IP based Printer

 

Great man.

I appreciate you coming back to post your success.

Most guys do not do it.

 

--

NetAdmin <São Paulo, BR>

"Das ist nicht mein biere... arschloch."