IE6 Closes Down Every 10 Minutes

[Guest Gregory]

Can anyone offer me any helpful information that can stop my IE6 closing down

after just 10 minutes of use? If i am reading my e-mail,on-line

banking,reading on-line newspapers or even if the Yahoo Home page is sitting

idle on the screen and i am not doing anything at all,IE6 just goes off the

screen,which leaves me looking at the desk-top.It leaves me having to log

back in to my e-mail box or sign back into my bank account.All possible

solutions most welcome.Scans by McAfee,Windows Defender and Ad-Aware have

produced no possible virus's etc.

--

If you have received this e-mail in error then please notify the sender &

return.Thank you.

[Guest DLinares90@gmail.com]

Re: IE6 Closes Down Every 10 Minutes

 

You can try an alternative program like Mozilla Firefox, Netscape

Browser, etc. but if your comfortable with IE6 then maybe you should

reinstall it. That's the first thing I would do. See if it helps.

[Guest Rajesh Dudala]

RE: IE6 Closes Down Every 10 Minutes

 

Step1 :

 

Check the status in clean boot

Start - >Run

type MSCONFIG - > click Ok

Select Selective Startup

Uncheck Load Startup items leave the rest as they are

Go to Services Tab

check Hide all microsoft services (at the bottom left corner)

then click disable all

Apply and then click Close

You will get a prompt to restart the computer

Restart the computer ..

 

Step2:

Perform complete ie optmization

refer kb 870700 at support.microsoft.com

 

Step3:

Check the status on anew user profile

refer 279783 at support.microsoft.com

 

Step:4

Reinstall ie from the inf folder

refer 812762 at support.microsoft.com

 

Get back with the status ..

All the best

 

 

--

Rajesh Dudala

Subject Matter Expert

Platform: Windows XP

Sutherland Global Services

India

 

 

"Gregory" wrote:

> Can anyone offer me any helpful information that can stop my IE6 closing down

> after just 10 minutes of use? If i am reading my e-mail,on-line

> banking,reading on-line newspapers or even if the Yahoo Home page is sitting

> idle on the screen and i am not doing anything at all,IE6 just goes off the

> screen,which leaves me looking at the desk-top.It leaves me having to log

> back in to my e-mail box or sign back into my bank account.All possible

> solutions most welcome.Scans by McAfee,Windows Defender and Ad-Aware have

> produced no possible virus's etc.

> --

> If you have received this e-mail in error then please notify the sender &

> return.Thank you.

[Guest BobA5835]

RE: IE6 Closes Down Every 10 Minutes

 

Hello Rajesh:

 

Can you please check your reference for your Step 4? :

 

"Step:4

Reinstall ie from the inf folder

refer 812762 at support.microsoft.com"

 

I can find no such MS KB Support number "812762"

 

Tks,

 

BobA5835

[Guest Unknown]

Re: IE6 Closes Down Every 10 Minutes

 

Dial-up? Dsl? Cable?

"Gregory" <gregorychambers21@hotmail.com[donotspam]> wrote in message

news:92D2F8B4-D7A4-4C48-AAF9-2BC8E8DE43B8@microsoft.com...

> Can anyone offer me any helpful information that can stop my IE6 closing

> down

> after just 10 minutes of use? If i am reading my e-mail,on-line

> banking,reading on-line newspapers or even if the Yahoo Home page is

> sitting

> idle on the screen and i am not doing anything at all,IE6 just goes off

> the

> screen,which leaves me looking at the desk-top.It leaves me having to log

> back in to my e-mail box or sign back into my bank account.All possible

> solutions most welcome.Scans by McAfee,Windows Defender and Ad-Aware have

> produced no possible virus's etc.

> --

> If you have received this e-mail in error then please notify the sender &

> return.Thank you.

[Guest Rajesh Dudala]

RE: IE6 Closes Down Every 10 Minutes

 

Iam sorry Bob,

the article is not at

support.microsoft.com thats true i suppose its only for internal use.

anyways here are the steps :

 

To reinstall ie from inf folder using the cd :

1. Click Start, Click Search, select All files and folders.

2. Make sure that Search system folders and Search subfolders are also

checked.

3. In the All or part of the file name box, type ie.inf .

4. In the Look in drop-down menu, select C: or the letter of the hard disk

that contains the Windows folder and then click Search button.

5. In the search results pane, find the ie.inf file that is located in

Windows\Inf folder.

6. Right-click the ie.inf file and then click Install on the context menu.

7. Insert Windows XP CD when it is requested.

8. Restart the computer when the file copy process is complete.

 

 

--

Rajesh Dudala MCDST

Subject Matter Expert

Platform: Windows XP

Microsoft TechSupport

India

 

 

"BobA5835" wrote:

> Hello Rajesh:

>

> Can you please check your reference for your Step 4? :

>

> "Step:4

> Reinstall ie from the inf folder

> refer 812762 at support.microsoft.com"

>

> I can find no such MS KB Support number "812762"

>

> Tks,

>

> BobA5835

>

>