reconnection takes long - black screen or old screen

[Guest David]

Hi,

 

we're a small company with 2 locations.

Site 1:

- DC and a TS

- TS: Xeon 3Ghz - 1GB - 3x SATA 250GB RAID5 (HW)

- Internet connection: 20Mb down / 512k up (cable)

- Fortigate F50 firewall

 

Site 2:

- DC

- Internet connection : 1Mb down / 1Mb up (SDSL)

- Sonicwall TZ-170 firewall

 

IPsec connection between site 1 & 2

 

Approx 4 users at site 2 conccurently logon to the TS in site 1 to use

Office and a few custom applications.

 

Users are complaining of 2 things mostly:

- The response is slow (I think the server should do fine for 4 users, and

RDP uses about 32-64kb / active connection so upload from site 1 should be

fine too)

- Browsing the web happens on their local computers, but after a few

minutes, when they found what they were looking for on the web, they click

on the taskbar item of remote desktop. Sometimes it shows their active

session immediately, but most of the time, they see a black screen (or a TS

desktop from an hour or so ago, which doesn't respond to anything) and a

minute or so later they see their TS desktop again. Very annoying...

 

Someone here who can help me with this? I've searched google but didn't find

anything like this.

 

 

thank you

David

[Guest Wayne]

RE: reconnection takes long - black screen or old screen

 

David,

 

Did you find a solution to this problem? I have a very similar setup and am

experiencing the same things.

 

"David" wrote:

> Hi,

>

> we're a small company with 2 locations.

> Site 1:

> - DC and a TS

> - TS: Xeon 3Ghz - 1GB - 3x SATA 250GB RAID5 (HW)

> - Internet connection: 20Mb down / 512k up (cable)

> - Fortigate F50 firewall

>

> Site 2:

> - DC

> - Internet connection : 1Mb down / 1Mb up (SDSL)

> - Sonicwall TZ-170 firewall

>

> IPsec connection between site 1 & 2

>

> Approx 4 users at site 2 conccurently logon to the TS in site 1 to use

> Office and a few custom applications.

>

> Users are complaining of 2 things mostly:

> - The response is slow (I think the server should do fine for 4 users, and

> RDP uses about 32-64kb / active connection so upload from site 1 should be

> fine too)

> - Browsing the web happens on their local computers, but after a few

> minutes, when they found what they were looking for on the web, they click

> on the taskbar item of remote desktop. Sometimes it shows their active

> session immediately, but most of the time, they see a black screen (or a TS

> desktop from an hour or so ago, which doesn't respond to anything) and a

> minute or so later they see their TS desktop again. Very annoying...

>

> Someone here who can help me with this? I've searched google but didn't find

> anything like this.

>

>

> thank you

> David

>

>

>