Guest butch Posted August 30, 2007 Posted August 30, 2007 Trying to install HP Color LaserJet CP3505 on a clustered print server - Windows 2003 SP1 (using both the print server wizard and/or printui.dll). I am getting the error "Unable to install HP Color LaserJet CP3505, Windows 2000, Windows XP, and Windows Server 2003, x86 driver. Access is denied. I am a domain admin, have GPO rights to load device drivers. I have checked the permissions on the registry key HKLM\system\currentcontrolset\control\print\environments (I have rights). I have run regmon and filemon and nothing is jumping out at me (no access denied). I have two servers in the cluster and it is happening to both of them. Event log shows no errors as well. Furthermore, if I try and re-install another driver I am getting access denied as well (HP driver). Anyone else experience this or have other ideas on what I can look at to see why I cannot install this driver?
Guest Mathieu CHATEAU Posted August 30, 2007 Posted August 30, 2007 Re: Print Driver Install Issues Hello, I think i already got that with an hp driver. It happens if it start copying files but then stopped. Some files are remaining with read-only access. I used processmon (filemon + regmon in one) to track files. You should delete them or remove the read-only attributes -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "butch" <butch@discussions.microsoft.com> wrote in message news:B7F692A6-5376-4C4A-96C9-AF951C07D20F@microsoft.com... > Trying to install HP Color LaserJet CP3505 on a clustered print server - > Windows 2003 SP1 (using both the print server wizard and/or printui.dll). > I > am getting the error "Unable to install HP Color LaserJet CP3505, Windows > 2000, Windows XP, and Windows Server 2003, x86 driver. Access is denied. > > I am a domain admin, have GPO rights to load device drivers. I have > checked > the permissions on the registry key > HKLM\system\currentcontrolset\control\print\environments (I have rights). > I > have run regmon and filemon and nothing is jumping out at me (no access > denied). I have two servers in the cluster and it is happening to both of > them. Event log shows no errors as well. Furthermore, if I try and > re-install another driver I am getting access denied as well (HP driver). > > Anyone else experience this or have other ideas on what I can look at to > see > why I cannot install this driver? > >
Guest butch Posted August 31, 2007 Posted August 31, 2007 Re: Print Driver Install Issues That was the fix - had a few files in the ...\printdrivers\w32x86 directory that were ready only. I ended up downloading ProcessMonitor to find out which ones and removed the attribute. Many thanks for helping me out! "Mathieu CHATEAU" wrote: > Hello, > > I think i already got that with an hp driver. > It happens if it start copying files but then stopped. Some files are > remaining with read-only access. > I used processmon (filemon + regmon in one) to track files. You should > delete them or remove the read-only attributes > > > -- > Cordialement, > Mathieu CHATEAU > http://lordoftheping.blogspot.com > > > "butch" <butch@discussions.microsoft.com> wrote in message > news:B7F692A6-5376-4C4A-96C9-AF951C07D20F@microsoft.com... > > Trying to install HP Color LaserJet CP3505 on a clustered print server - > > Windows 2003 SP1 (using both the print server wizard and/or printui.dll). > > I > > am getting the error "Unable to install HP Color LaserJet CP3505, Windows > > 2000, Windows XP, and Windows Server 2003, x86 driver. Access is denied. > > > > I am a domain admin, have GPO rights to load device drivers. I have > > checked > > the permissions on the registry key > > HKLM\system\currentcontrolset\control\print\environments (I have rights). > > I > > have run regmon and filemon and nothing is jumping out at me (no access > > denied). I have two servers in the cluster and it is happening to both of > > them. Event log shows no errors as well. Furthermore, if I try and > > re-install another driver I am getting access denied as well (HP driver). > > > > Anyone else experience this or have other ideas on what I can look at to > > see > > why I cannot install this driver? > > > > > >
Guest Mathieu CHATEAU Posted August 31, 2007 Posted August 31, 2007 Re: Print Driver Install Issues Great ! I am happy for you ! -- Cordialement, Mathieu CHATEAU http://lordoftheping.blogspot.com "butch" <butch@discussions.microsoft.com> wrote in message news:D0DC19F9-E192-4C7F-9124-39698808E893@microsoft.com... > That was the fix - had a few files in the ...\printdrivers\w32x86 > directory > that were ready only. I ended up downloading ProcessMonitor to find out > which ones and removed the attribute. > > Many thanks for helping me out! > > "Mathieu CHATEAU" wrote: > >> Hello, >> >> I think i already got that with an hp driver. >> It happens if it start copying files but then stopped. Some files are >> remaining with read-only access. >> I used processmon (filemon + regmon in one) to track files. You should >> delete them or remove the read-only attributes >> >> >> -- >> Cordialement, >> Mathieu CHATEAU >> http://lordoftheping.blogspot.com >> >> >> "butch" <butch@discussions.microsoft.com> wrote in message >> news:B7F692A6-5376-4C4A-96C9-AF951C07D20F@microsoft.com... >> > Trying to install HP Color LaserJet CP3505 on a clustered print >> > server - >> > Windows 2003 SP1 (using both the print server wizard and/or >> > printui.dll). >> > I >> > am getting the error "Unable to install HP Color LaserJet CP3505, >> > Windows >> > 2000, Windows XP, and Windows Server 2003, x86 driver. Access is >> > denied. >> > >> > I am a domain admin, have GPO rights to load device drivers. I have >> > checked >> > the permissions on the registry key >> > HKLM\system\currentcontrolset\control\print\environments (I have >> > rights). >> > I >> > have run regmon and filemon and nothing is jumping out at me (no access >> > denied). I have two servers in the cluster and it is happening to both >> > of >> > them. Event log shows no errors as well. Furthermore, if I try and >> > re-install another driver I am getting access denied as well (HP >> > driver). >> > >> > Anyone else experience this or have other ideas on what I can look at >> > to >> > see >> > why I cannot install this driver? >> > >> > >> >>
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