Guest trip Posted August 31, 2007 Posted August 31, 2007 Hello, I have 5 workstations running Windows XP/2000 and use ACCPAC (DOS based) to do their accounts. There is a "main" workstation with the same OS which is connected to a parallel printer (dot matrix), this printer is the shared and the other workstations print to this printer. The specifications of the machines range from 1 GHz - 3 GHz and RAM sits in at 256MB - 1GB. Before Symantec AV was installed if one of the workstations sent a document to be printed to the main workstation it would take about 1-2 seconds then it would spool and print, however after Symantec AV was installed on all the workstations it now takes 30-40 seconds to send the document to the printer. I have removed Symantec AV from the "main" workstation but this still happens now, is there any way to rectify this problem?! Thanks, Ashish
Guest Newbie Coder Posted August 31, 2007 Posted August 31, 2007 Re: Symantec AntVirus Corporate Edition 10.1 Slow Printing Ashish, Best advice to you is to ask the same question in the Enterprise Forum at Symantec: https://forums.symantec.com/syment/board?board.id=endpointcust At least you will have Symantec answering you -- Newbie Coder (It's just a name) "trip" <crystalize@gmail.com> wrote in message news:1188562165.832943.281910@57g2000hsv.googlegroups.com... > Hello, > > I have 5 workstations running Windows XP/2000 and use ACCPAC (DOS > based) to do their accounts. There is a "main" workstation with the > same OS which is connected to a parallel printer (dot matrix), this > printer is the shared and the other workstations print to this > printer. > > The specifications of the machines range from 1 GHz - 3 GHz and RAM > sits in at 256MB - 1GB. > > Before Symantec AV was installed if one of the workstations sent a > document to be printed to the main workstation it would take about 1-2 > seconds then it would spool and print, however after Symantec AV was > installed on all the workstations it now takes 30-40 seconds to send > the document to the printer. > > I have removed Symantec AV from the "main" workstation but this still > happens now, is there any way to rectify this problem?! > > Thanks, > Ashish >
Guest HeyBub Posted August 31, 2007 Posted August 31, 2007 Re: Symantec AntVirus Corporate Edition 10.1 Slow Printing trip wrote: > > I have removed Symantec AV from the "main" workstation but this still > happens now, is there any way to rectify this problem?! > You only THINK you removed Norton. Did you use the Norton Sooper-Sekret removal tool? Did you scan the directory for "Norton" or "Symantec"? Did you remove the Symantec folders? Norton is the termite colony of the software world.
Guest Newbie Coder Posted August 31, 2007 Posted August 31, 2007 Re: Symantec AntVirus Corporate Edition 10.1 Slow Printing HeyBub, Norton are Home Products & Symantec are Enterprise usually If you search the KBase at Symantec you will find a document that shows you how to manually remove the Corporate versions -- Newbie Coder (It's just a name) "HeyBub" <heybub@gmail.com> wrote in message news:ui5MM696HHA.536@TK2MSFTNGP06.phx.gbl... > trip wrote: > > > > I have removed Symantec AV from the "main" workstation but this still > > happens now, is there any way to rectify this problem?! > > > > You only THINK you removed Norton. Did you use the Norton Sooper-Sekret > removal tool? Did you scan the directory for "Norton" or "Symantec"? Did you > remove the Symantec folders? > > Norton is the termite colony of the software world. > >
Guest Leythos Posted September 2, 2007 Posted September 2, 2007 Re: Symantec AntVirus Corporate Edition 10.1 Slow Printing In article <1188562165.832943.281910@57g2000hsv.googlegroups.com>, crystalize@gmail.com says... > Hello, > > I have 5 workstations running Windows XP/2000 and use ACCPAC (DOS > based) to do their accounts. There is a "main" workstation with the > same OS which is connected to a parallel printer (dot matrix), this > printer is the shared and the other workstations print to this > printer. > > The specifications of the machines range from 1 GHz - 3 GHz and RAM > sits in at 256MB - 1GB. > > Before Symantec AV was installed if one of the workstations sent a > document to be printed to the main workstation it would take about 1-2 > seconds then it would spool and print, however after Symantec AV was > installed on all the workstations it now takes 30-40 seconds to send > the document to the printer. > > I have removed Symantec AV from the "main" workstation but this still > happens now, is there any way to rectify this problem?! So, disable NETWORK Scanning make sure that you disabled scanning of the specified file extensions/folders that Symantec suggests... I've removed 10.2 (actually shows 10.1.5.xxx) on all systems because of performance issues on servers. Try 10.0.xxx and see if that fixes your problem if the first solution doesn't work. -- Leythos - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address)
Guest Newbie Coder Posted September 2, 2007 Posted September 2, 2007 Re: Symantec AntVirus Corporate Edition 10.1 Slow Printing Leythos, When sending a document to print what files are being scanned by autoprotect at that precise moment? Version 10.2 of SAVCE was built for Vista If you have 10.1.5.5000 then go to the Symantec site (http://www.symantec.com/enterprise/support/downloads.jsp?pid=51852) & download the patch to update it to 10.1.5.5010, but Symantec have agreed there is a bug in this version because when shutting down you may get a rtvscan.exe unreferenced memory error. That is due to the virus scanner is scanning the profile on shutdown which could lock the profile so when you boot up again you create a new profile. Symantec have been looking into this now since April 2007 but say upgrade to 10.1.6.6000 with upgrade patch to 10.1.6.6010 -- Newbie Coder (It's just a name) "Leythos" <void@nowhere.lan> wrote in message news:MPG.2143cf1f80eeaaed9898b3@adfree.Usenet.com... > In article <1188562165.832943.281910@57g2000hsv.googlegroups.com>, > crystalize@gmail.com says... > > Hello, > > > > I have 5 workstations running Windows XP/2000 and use ACCPAC (DOS > > based) to do their accounts. There is a "main" workstation with the > > same OS which is connected to a parallel printer (dot matrix), this > > printer is the shared and the other workstations print to this > > printer. > > > > The specifications of the machines range from 1 GHz - 3 GHz and RAM > > sits in at 256MB - 1GB. > > > > Before Symantec AV was installed if one of the workstations sent a > > document to be printed to the main workstation it would take about 1-2 > > seconds then it would spool and print, however after Symantec AV was > > installed on all the workstations it now takes 30-40 seconds to send > > the document to the printer. > > > > I have removed Symantec AV from the "main" workstation but this still > > happens now, is there any way to rectify this problem?! > > So, disable NETWORK Scanning make sure that you disabled scanning of the > specified file extensions/folders that Symantec suggests... > > I've removed 10.2 (actually shows 10.1.5.xxx) on all systems because of > performance issues on servers. Try 10.0.xxx and see if that fixes your > problem if the first solution doesn't work. > > -- > > Leythos > - Igitur qui desiderat pacem, praeparet bellum. > - Calling an illegal alien an "undocumented worker" is like calling a > drug dealer an "unlicensed pharmacist" > spam999free@rrohio.com (remove 999 for proper email address)
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