Losing user workstation profiles

[Guest mattspero@gmail.com]

We seem to be encountering an issue with a few of our clients where a

user will log on to a Windows 2000 or Windows XP workstation and their

workstation profile will be recreated. When reviewing the C:\Documents

and Settings folder the user profiles will be as such:

 

C:\Documents and Settings\USER <--- Original user

profile

C:\Documents and Settings\USER.DOMAIN <--- User profile after

profile is lost

 

Now, in every case, it is an Active Directory user account on Windows

Server 2003. We've tried installing the registry hive cleanup service

on Microsoft's recommendation to no avail. Also, we haven't been able

to trace any event log entries to the cause.

 

The resolution is simply to log on to the workstation as the domain

administrator and rename the profile folder:

 

C:\Documents and Settings\USER.DOMAIN

C:\Documents and Settings\USER.DOMAIN.OLD

 

After the user logs back in, everything loads correctly.

 

If anyone has experienced this or can shed any light on the subject,

it would be greatly appreciated!

 

Thanks!

Matt

[Guest Mathieu CHATEAU]

Re: Losing user workstation profiles

 

Hello,

 

you may use User Profile Hive Cleanup Service:

http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

 

 

--

Cordialement,

Mathieu CHATEAU

http://lordoftheping.blogspot.com

 

 

<mattspero@gmail.com> wrote in message

news:1188581597.567772.99590@i38g2000prf.googlegroups.com...

> We seem to be encountering an issue with a few of our clients where a

> user will log on to a Windows 2000 or Windows XP workstation and their

> workstation profile will be recreated. When reviewing the C:\Documents

> and Settings folder the user profiles will be as such:

>

> C:\Documents and Settings\USER <--- Original user

> profile

> C:\Documents and Settings\USER.DOMAIN <--- User profile after

> profile is lost

>

> Now, in every case, it is an Active Directory user account on Windows

> Server 2003. We've tried installing the registry hive cleanup service

> on Microsoft's recommendation to no avail. Also, we haven't been able

> to trace any event log entries to the cause.

>

> The resolution is simply to log on to the workstation as the domain

> administrator and rename the profile folder:

>

> C:\Documents and Settings\USER.DOMAIN

> C:\Documents and Settings\USER.DOMAIN.OLD

>

> After the user logs back in, everything loads correctly.

>

> If anyone has experienced this or can shed any light on the subject,

> it would be greatly appreciated!

>

> Thanks!

> Matt

>

[Guest oblivion78]

Re: Losing user workstation profiles

 

On Aug 31, 10:47 am, "Mathieu CHATEAU" <gollum...@free.fr> wrote:

> Hello,

>

> you may use User Profile Hive Cleanup Service:http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-891...

>

> --

> Cordialement,

> Mathieu CHATEAUhttp://lordoftheping.blogspot.com

>

> <mattsp...@gmail.com> wrote in message

>

> news:1188581597.567772.99590@i38g2000prf.googlegroups.com...

>

>

>

> > We seem to be encountering an issue with a few of our clients where a

> > user will log on to a Windows 2000 or Windows XP workstation and their

> > workstation profile will be recreated. When reviewing the C:\Documents

> > and Settings folder the user profiles will be as such:

>

> > C:\Documents and Settings\USER <--- Original user

> > profile

> > C:\Documents and Settings\USER.DOMAIN <--- User profile after

> > profile is lost

>

> > Now, in every case, it is an Active Directory user account on Windows

> > Server 2003. We've tried installing the registry hive cleanup service

> > on Microsoft's recommendation to no avail. Also, we haven't been able

> > to trace any event log entries to the cause.

>

> > The resolution is simply to log on to the workstation as the domain

> > administrator and rename the profile folder:

>

> > C:\Documents and Settings\USER.DOMAIN

> > C:\Documents and Settings\USER.DOMAIN.OLD

>

> > After the user logs back in, everything loads correctly.

>

> > If anyone has experienced this or can shed any light on the subject,

> > it would be greatly appreciated!

>

> > Thanks!

> > Matt- Hide quoted text -

>

> - Show quoted text -

 

Thanks for your reply! It is much appreciated; however, we have tried

this on recommendation of Microsoft and are still having the same

issue. We installed this service on 20 workstations, of which 4 or

five are continuing to experience the issue.

[Guest oblivion78]

Re: Losing user workstation profiles

 

On Aug 31, 10:47 am, "Mathieu CHATEAU" <gollum...@free.fr> wrote:

> Hello,

>

> you may use User Profile Hive Cleanup Service:http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-891...

>

> --

> Cordialement,

> Mathieu CHATEAUhttp://lordoftheping.blogspot.com

>

> <mattsp...@gmail.com> wrote in message

>

> news:1188581597.567772.99590@i38g2000prf.googlegroups.com...

>

>

>

> > We seem to be encountering an issue with a few of our clients where a

> > user will log on to a Windows 2000 or Windows XP workstation and their

> > workstation profile will be recreated. When reviewing the C:\Documents

> > and Settings folder the user profiles will be as such:

>

> > C:\Documents and Settings\USER <--- Original user

> > profile

> > C:\Documents and Settings\USER.DOMAIN <--- User profile after

> > profile is lost

>

> > Now, in every case, it is an Active Directory user account on Windows

> > Server 2003. We've tried installing the registry hive cleanup service

> > on Microsoft's recommendation to no avail. Also, we haven't been able

> > to trace any event log entries to the cause.

>

> > The resolution is simply to log on to the workstation as the domain

> > administrator and rename the profile folder:

>

> > C:\Documents and Settings\USER.DOMAIN

> > C:\Documents and Settings\USER.DOMAIN.OLD

>

> > After the user logs back in, everything loads correctly.

>

> > If anyone has experienced this or can shed any light on the subject,

> > it would be greatly appreciated!

>

> > Thanks!

> > Matt- Hide quoted text -

>

> - Show quoted text -

 

Thanks for your reply! It is much appreciated; however, we have tried

this on recommendation of Microsoft and are still having the same

issue. We installed this service on 20 workstations, of which 4 or

five are continuing to experience the issue.

[Guest Dave Patrick]

Re: Losing user workstation profiles

 

This is normal and expected behavior. On a newly-joined-to-the-domain PC if

you logon to the pc first, then to the domain you would end up with two

profiles.

%username%

and

%username%.%userdomain%

Else if you logon to the domain first, then to the pc you would end up with

%username%

and

%username%.%computername%

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

<mattspero@gmail.com> wrote:

> We seem to be encountering an issue with a few of our clients where a

> user will log on to a Windows 2000 or Windows XP workstation and their

> workstation profile will be recreated. When reviewing the C:\Documents

> and Settings folder the user profiles will be as such:

>

> C:\Documents and Settings\USER <--- Original user

> profile

> C:\Documents and Settings\USER.DOMAIN <--- User profile after

> profile is lost

>

> Now, in every case, it is an Active Directory user account on Windows

> Server 2003. We've tried installing the registry hive cleanup service

> on Microsoft's recommendation to no avail. Also, we haven't been able

> to trace any event log entries to the cause.

>

> The resolution is simply to log on to the workstation as the domain

> administrator and rename the profile folder:

>

> C:\Documents and Settings\USER.DOMAIN

> C:\Documents and Settings\USER.DOMAIN.OLD

>

> After the user logs back in, everything loads correctly.

>

> If anyone has experienced this or can shed any light on the subject,

> it would be greatly appreciated!

>

> Thanks!

> Matt

>

[Guest oblivion78]

Re: Losing user workstation profiles

 

Hey Dave!

 

Thanks for the reply!

 

I am aware that this is the normal expected behavior, however, this is

randomly happening to workstations that have been joined to the domain

for years or months... when the user logs in, the workstation creates

a new profile as if the user had never logged into the domain

before...

 

On Sep 1, 9:35 am, "Dave Patrick" <DSPatr...@nospam.gmail.com> wrote:

> This is normal and expected behavior. On a newly-joined-to-the-domain PC if

> you logon to the pc first, then to the domain you would end up with two

> profiles.

> %username%

> and

> %username%.%userdomain%

> Else if you logon to the domain first, then to the pc you would end up with

> %username%

> and

> %username%.%computername%

>

> --

>

> Regards,

>

> Dave Patrick ....Please no email replies - reply in newsgroup.

> Microsoft Certified Professional

> Microsoft MVP [Windows]http://www.microsoft.com/protect

>

>

>

> <mattsp...@gmail.com> wrote:

> > We seem to be encountering an issue with a few of our clients where a

> > user will log on to a Windows 2000 or Windows XP workstation and their

> > workstation profile will be recreated. When reviewing the C:\Documents

> > and Settings folder the user profiles will be as such:

>

> > C:\Documents and Settings\USER <--- Original user

> > profile

> > C:\Documents and Settings\USER.DOMAIN <--- User profile after

> > profile is lost

>

> > Now, in every case, it is an Active Directory user account on Windows

> > Server 2003. We've tried installing the registry hive cleanup service

> > on Microsoft's recommendation to no avail. Also, we haven't been able

> > to trace any event log entries to the cause.

>

> > The resolution is simply to log on to the workstation as the domain

> > administrator and rename the profile folder:

>

> > C:\Documents and Settings\USER.DOMAIN

> > C:\Documents and Settings\USER.DOMAIN.OLD

>

> > After the user logs back in, everything loads correctly.

>

> > If anyone has experienced this or can shed any light on the subject,

> > it would be greatly appreciated!

>

> > Thanks!

> > Matt- Hide quoted text -

>

> - Show quoted text -

[Guest Dave Patrick]

Re: Losing user workstation profiles

 

The other possibility is profile corruption.

 

--

 

Regards,

 

Dave Patrick ....Please no email replies - reply in newsgroup.

Microsoft Certified Professional

Microsoft MVP [Windows]

http://www.microsoft.com/protect

 

"oblivion78" wrote:

> Hey Dave!

>

> Thanks for the reply!

>

> I am aware that this is the normal expected behavior, however, this is

> randomly happening to workstations that have been joined to the domain

> for years or months... when the user logs in, the workstation creates

> a new profile as if the user had never logged into the domain

> before...