Guest George V Posted August 31, 2007 Posted August 31, 2007 Anytime I try to add a program, such as "fax", I get a message saying it cannot find one of the fx files. The files are in c:\i386, but when I point the computer to that file, it cannot find them. Even when I put my restore XP sp2 disc in and point the computer to i386 on the disc, it cannot find them ? what is the problem ?? thanks
Guest Alias Posted August 31, 2007 Posted August 31, 2007 Re: Add/Remove Windows Components George V wrote: > Anytime I try to add a program, such as "fax", I get a message saying it > cannot find one of the fx files. The files are in c:\i386, but when I point > the computer to that file, it cannot find them. Even when I put my restore > XP sp2 disc in and point the computer to i386 on the disc, it cannot find > them ? what is the problem ?? thanks > > Maybe whoever made your "restore" disc didn't include it. Try using a real copy of XP. -- Alias To email me, remove shoes
Guest George V Posted August 31, 2007 Posted August 31, 2007 Re: Add/Remove Windows Components My restore disc came from dell with the new dell computer, i believe its a real one. thanks............... "Alias" <iamalias@shoesgmail.com> wrote in message news:fb9nhs$hem$1@aioe.org... > George V wrote: >> Anytime I try to add a program, such as "fax", I get a message saying it >> cannot find one of the fx files. The files are in c:\i386, but when I >> point the computer to that file, it cannot find them. Even when I put my >> restore XP sp2 disc in and point the computer to i386 on the disc, it >> cannot find them ? what is the problem ?? thanks > > Maybe whoever made your "restore" disc didn't include it. Try using a real > copy of XP. > > -- > Alias > To email me, remove shoes
Guest Alias Posted August 31, 2007 Posted August 31, 2007 Re: Add/Remove Windows Components George V wrote: > > "Alias" <iamalias@shoesgmail.com> wrote in message > news:fb9nhs$hem$1@aioe.org... >> George V wrote: >>> Anytime I try to add a program, such as "fax", I get a message saying it >>> cannot find one of the fx files. The files are in c:\i386, but when I >>> point the computer to that file, it cannot find them. Even when I put my >>> restore XP sp2 disc in and point the computer to i386 on the disc, it >>> cannot find them ? what is the problem ?? thanks >> Maybe whoever made your "restore" disc didn't include it. Try using a real >> copy of XP. >> >> -- >> Alias >> To email me, remove shoes > Top posting corrected: > My restore disc came from dell with the new dell computer, i believe its a > real one. thanks............... It's a CD that Dell created and, yeah, it's real but not a retail or generic OEM type real and Dell may have decided that you don't need the fax feature. It's obviously not "real" enough to do the job :-) That said, your only recourse is to call Dell for support because Microsoft will not support real restore CDs from Dell. -- Alias To email me, remove shoes
Guest George V Posted September 1, 2007 Posted September 1, 2007 Re: Add/Remove Windows Components o come on, its a reinstallation cd of XP home edition with service pack 2 icluding coa. get real, the files fxs needed for the fax program are in c:\i386, but for some reason the computer doesn't see them there or on the disc where they are also. one of my geek friends is coming to take care of the problem, no help here but smart _____... bye "Alias" <iamalias@shoesgmail.com> wrote in message news:fba915$87p$1@aioe.org... > George V wrote: > >> >> "Alias" <iamalias@shoesgmail.com> wrote in message >> news:fb9nhs$hem$1@aioe.org... >>> George V wrote: >>>> Anytime I try to add a program, such as "fax", I get a message saying >>>> it cannot find one of the fx files. The files are in c:\i386, but when >>>> I point the computer to that file, it cannot find them. Even when I put >>>> my restore XP sp2 disc in and point the computer to i386 on the disc, >>>> it cannot find them ? what is the problem ?? thanks >>> Maybe whoever made your "restore" disc didn't include it. Try using a >>> real copy of XP. >>> >>> -- >>> Alias >>> To email me, remove shoes >> > > Top posting corrected: > > > My restore disc came from dell with the new dell computer, i believe > its a > > real one. thanks............... > > It's a CD that Dell created and, yeah, it's real but not a retail or > generic OEM type real and Dell may have decided that you don't need the > fax feature. It's obviously not "real" enough to do the job :-) > > That said, your only recourse is to call Dell for support because > Microsoft will not support real restore CDs from Dell. > -- > Alias > To email me, remove shoes
Guest Peter Foldes Posted September 1, 2007 Posted September 1, 2007 Re: Add/Remove Windows Components Control Panel\Add Remove\AddRemove Windows Components and put a checkmark to Fax -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "George V" <G5@aol.com> wrote in message news:A2ZBi.29885$mp6.5382@bignews9.bellsouth.net... > Anytime I try to add a program, such as "fax", I get a message saying it > cannot find one of the fx files. The files are in c:\i386, but when I point > the computer to that file, it cannot find them. Even when I put my restore > XP sp2 disc in and point the computer to i386 on the disc, it cannot find > them ? what is the problem ?? thanks > >
Guest Alias Posted September 1, 2007 Posted September 1, 2007 Re: Add/Remove Windows Components George V wrote: > o come on, its a reinstallation cd of XP home edition with service pack 2 > icluding coa. get real, the files fxs needed for the fax program are in > c:\i386, but for some reason the computer doesn't see them there or on the > disc where they are also. one of my geek friends is coming to take care of > the problem, no help here but smart _____... > bye Let me know what Dell says after your geek friend calls them :-) -- Alias To email me, remove shoes
Guest George V Posted September 1, 2007 Posted September 1, 2007 Re: Add/Remove Windows Components he deleted and reloaded the modem software and then I was able to install the fax program from the add/delete windows components. Nice to have folks willing to help rather than being cynical. "Peter Foldes" <okf22@hotmail.com> wrote in message news:u1AknnG7HHA.5424@TK2MSFTNGP02.phx.gbl... Control Panel\Add Remove\AddRemove Windows Components and put a checkmark to Fax -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "George V" <G5@aol.com> wrote in message news:A2ZBi.29885$mp6.5382@bignews9.bellsouth.net... > Anytime I try to add a program, such as "fax", I get a message saying it > cannot find one of the fx files. The files are in c:\i386, but when I > point > the computer to that file, it cannot find them. Even when I put my restore > XP sp2 disc in and point the computer to i386 on the disc, it cannot find > them ? what is the problem ?? thanks > >
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