Cannot rename New Folder

[Guest Jack Cannon]

I have a client with three machines. Each machine is operating under Windows

XP Home Edition. Each machine has all updates installed and would appear to

be identical. However one machine has a strange reaction when attempting to

create a new folder on the root directory of the C: drive. The folder is

created okay with the default name of "New Folder".

 

When an attempt is made to rename the folder an error message appears with

the title of "Error Renaming File of Folder". The critical error icon

appears on the message box. The text within the message box is:

 

"Cannot rename New Folder: It is being used by another person of program."

 

"Close any programs that might be using the file and try again."

 

Although I cannot rename the New Folder. I can delete it. The only way I

can create another folder with the proper name on the C: Drive is to create

the folder in a subdirectory of the C: Drive and move it to the root

directory.

 

I have only attempted this using the Windows File Manager (My Computer). I

have not attempted the same function using a DOS command.

 

Any suggestions on what might be causing the problem would be appreciated.

 

Jack Cannon